RMA Practice Exam

Body activities such as breathing, circulation, and heartbeat are regulated by the

B. Autonomic nervous system

Which gas is brought into the body, and which is eliminated by the respiratory system?

D. Oxygen, carbon dioxide

The muscular tissue of the heart is called the

C. Myocardium

Blood enters the right atrium of the heart from the

B. Vena cava

The disorder characterized by degeneration of the myelin sheath is

A. Multiple sclerosis

The functional, microscopic filtration unit of the kidney is the

B. Nephron

The testes produce

D. Both A and B. A - Sperm; B - Testosterone

The amount of circulating blood in the body of an average adult is about

D. 6 liters

The main function of white blood cells is to

B. Defend the body against invading bacteria and viruses

The process that stops bleeding is called

B. Hemostasis

The spinal cavity contains the

C. Spinal cord

Air is brought into the lungs by way of the

C. Trachea

The longest and strongest bone of the skeleton is the

A. Femur

The dome-shaped muscle that separates the thoracic cavity from the abdominal cavity is the

C. Diaphragm

Which of the following organs serves as a reservoir for blood?

D. Spleen

The skin performs all of the following functions EXCEPT

A. Nitrogen-containing waste excretion

The vocal cards are located in the

B. Larynx

Otitis media is an inflammatory condition of the

A. Ear

Insulin is produced in the

C. Pancreas

If a patient is diagnosed with enteritis, which part of the digestive tract is inflamed?

D. Intestines

Which portion of the external ear is shaped to catch sound waves?

B. Pinna

The peripheral nervous system is made up of

B. Peripheral nerves

Another name for the eardrum is the

D. Tympanic membrane

Legally, a physician

D. None of the above (A - May not refuse to accept a patient if he or she chooses; B - May refuse to provide follow-up care after treatment; C - Must provide a medical history to the patient's insurance company if the insurance company so requests

In order to release medical information to another source

B. The patient must sign a release form

In order for a contract to be enforceable, the contract must include

D. All of the above (A - An offer; B - A consideration; C - An acceptance

The medical record of a patient who is a minor should be kept

D. Until the patient reaches the age of majority, plus the number of years for the statue of limitations in the particular state

The medical record is owned by

D. The physician/clinic

Establishing and maintaining policies and procedures that protect the medical office and staff from lawsuits is called

B. Risk management

Statute of limitations refers to

C. The time period allowed for beginning a lawsuit for malpractice

It is important for patients to understand their responsibility in relation to their medical record. The patient needs to understand all of the following EXCEPT

B. The medical terminology used in the record

Which of the following best demonstrates confidentiality of the patient record?

C. Records should not be left on desks or counters where patients may see them

For office surgery, a consent form must be signed

A. Before the patient has been administered any medication

Mabel, who is terminally ill, is adamant that no "heroic" measures be taken should she become incompetent, This request would be detailed in Mabel's

A. Living will

In most states, a physician is required to report

D. Both A and C (A - Death; C - Specific infectious, communicable, or contagious diseases)

Informed consent is established when the patient

B. Is told by the physician of any risks, hazards, or possible complication with the treatment in terms that the patient fully understands

A medical assistant is considered to be a professional. This means that a medical assistant has

D. All of the above (A - A number of rights; B - A number of responsibilities; C - The proper education and training

The patient is a mentally challenged adult. The adult who accompanied the patient has some errands to do. How should the medical office staff handle this situation?

C. Tell the accompanying adult that he or she must remain in the office with the patient

The opposite of anterior is

A. Posterior

The prefix HYPER- means

A. Above

Joint pain may be charted as

D. Arthrodynia

Otoplasty is a surgical procedure performed on the

D. Ear

The clinical term for farsightedness is

B. Hyperopia

Inflammation of the brain is

B. Encephalitis

An enlargement of the heart is termed

D. Cardiomegaly

The combining form XANTHO- indicates the color

D. Yellow

The suffix -EMIA refers to

B. Blood

The plural of "appendix" is

B. Appendices

After an initial period of denial, terminally ill Janet moved to the second phase of the grieving process, which is

C. Anger

Understanding the feelings that a patient has in both an intellectual and an emotional way is called

B. Empathy

A patient has been diagnosed with high blood pressure. The medical assistant should instruct her to restrict her intake of

B. Sodium

Teaching modalities planned for a patient who has just been diagnosed with diabetes should include all of the following EXCEPT

B. Relying on only one teaching method

There are three important areas of learning. They are

B. Cognitive, affective, and psychomotor

Patient teaching is very important to the prognosis for the patient. Any teaching should therefore be

B. Documented as part of the patient medical record

A patient is diagnosed with a very elevated blood pressure. Which of the following will make it most difficult for her to learn about dietary modifications?

B. She doesn't know how to read food labels

Factors that could interfere with the effectiveness of the communication process include

D. All of the above (A - Anxiety; B - Cultural differences; C - Language barriers

In communicating with patients, the medical assistant can make sure that the patient has correctly received a message by

B. Asking the patient to repeat the message

The word GRAVIDA refers to

A. Pregnancy

When the medical assistant does not understand what the patient has said, which of the following would be appropriate to clarify the communication?`

C. "I'm sorry, I did not understand what you just said. Could you please repeat it?"

Insulin is produced in the

C. Pancreas

The medical term for high blood pressure is

A, Hypertension

The combining form that indicates BLACK is

C. Melan/o

A minor offense that usually results in only a fine is a(n)

C. Infraction

A keloid is

E. An abnormal scar formation

The infant is able to equate sound with action, smiles at self in mirror, and has increased interest in exploration at

C. 8 months

The plural form of IRIS is

C. Irides

Licensure

D. All of the above (A - Is a mandatory credential to practice medicine; B - Can be revoked or suspended; C - Is the strongest form of administrative regulation)

CPT codes are updated annually. In an updated book, a darkened triangle in front of the code indicates that

C. The description has been changed or modified

The codes that cover the service-oriented rather the procedure-oriented services are in the numerical range of

A. 99201 to 99499

Claims may be rejected or underpaid if the CPT code

B. Is not backed up with documentation from the patient record

The fixed amount of money that an insured patient is required to pay each time he or she receives treatment is called the

B. Co-payment

Julie Ann's father is serving in the Marine Corps. Her medical care is covered by

C. TRICARE

When the office accepts payments directly from the insurance company, it is called

A. Assignment of benefits

The insurance plan for the indigent is

B. Medicaid

Margo and Rob both work and participate in the health insurance plans offered by their separate employers. When Margo and Rob use their insurance, they are regulated by a term known as

C. Coordination of benefits

Under the HMO concept, there is only a

C. Co-payment

Patients who are injured at work and covered under workers' compensation should

B. Have separate medical and financial records

The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is

D. Medicare

For each patient, the charges and payments should be recorded on an individualized

B. Ledger card

Superbills

D. All of the above (A - Can be used as charge slips; B - May be ordered to fit the specific practice; C - List services provided and codes)

The petty cash account should be

D. All of the above (A - Accounted for in a journal; B - Used for small items only; C - Used for small amounts of money)

Usually medical offices utilize a system for billing known as

D. Cycle billing

An account requires collection activity if it has an outstanding balance after

C. 90 days

When writing to the patient who has a delinquent account, the office cannot threaten to send a account to collection

A. Unless the practice is prepared to follow through

The medical assistant often is required to make appointments for the patient with a specialist or surgeon. This type of appointment is called

A. A referral

POMR stands for

B. Problem-oriented medical record

The methodology of scheduling patients with similar problems or conditions on certain days is called

B. Clustering

If an unscheduled patient should show up at the office with an apparent emergency condition, that patient is

C. Seen by a physician immediately, ahead of patients who may be waiting

Which condition may not require a same-day appointment?

C. Cold with runny nose

A 2-year-old girl was found by her mother sitting in a corner of the kitchen sucking on an ant trap. The mother called the office and was instructed by the medical assistant to

A. Remain on the telephone while the office called the poison control center

Which of the following is not a correct complimentary closing for a letter from the medical office?

A. Cordially

The postage class most used in the medical office is

B. First class mail

After the mail is opened, it should be

C. Stamped with a date stamp

Which letter type is the most time-efficient because it does not use excessive tab indents for the address, complimentary close, or signature?

A. Full block

The most common method of filing is

C. Alphabetical

Which of the following names would be filed first?

D. De La Mare, Winston

In the alphabetical filing system, each name is broken down into

A. Indexing units

If a color-coding system is used in the medical office,the color code should be

C. Known by everyone in the office

The purpose of the medical record is to

C. Serve as a legal record documenting the planning and care that the patient received

The documents in source-oriented medical records are

A. Grouped by the kind of services that were provided