Macro Perspective in Tourism and Hospitality

Flashcards for VOCABULARY-style review of Macro Perspective in Tourism and Hospitality.

Tourism

The multidimensional industry including components such as food & beverage, lodging, recreation, and travel-related services; it influences the world economy and society.

Hospitality

Derived from Latin hospitare meaning 'to receive as a guest'; a host provides guests' basic needs (food, beverages, lodging) while they are away from home.

Food and Beverage Component

Part of the tourism/hospitality network that includes restaurants, catering, bars, and other food service establishments.

Lodging Component

Overnight or long-term accommodations such as inns, motels, hotels, bed-and-breakfasts, resorts, etc.

Recreation and Entertainment Component

Entertainment and recreational activities offered to guests (sports, concerts, games, etc.).

Travel and Tourism Component

The combined travel and tourism services that enable visitor experiences.

Travel Agency

Intermediary that sells travel services and assembles packages for buyers.

Tour Operator

Wholesaler who contracts with hotels, airlines, and other providers to create and sell tour packages, often at lower prices.

Package Tour

An arrangement where transport and accommodation are bought together at a single price by the tourist or through a tour operator.

Individual Inclusive Tour (IIT)

An inclusive-tour arrangement for individuals traveling alone or in small groups, typically packaged by a tour operator.

Group Inclusive Tour (GIT)

An inclusive-tour arrangement for a group of travelers traveling together.

Cardiff Definition of Tourism

Tourism may be defined in terms of particular activities selected by choice and undertaken outside the home environment.

Definition of Hospitality (origin)

The word derives from Latin hospitare, meaning 'to receive as a guest'.

Meaning of Tourist

A person who visits a country other than where they usually reside for at least 24 hours.

Visitor (1963 UN Definition)

Any person visiting a country other than their own, including tourists and excursionists.

Excursionist

Temporary visitors staying less than 24 hours.

Distance

One of four basic elements for defining travelers; measures travel distance; a trip is defined as going to a place at least 100 miles away and returning.

Trip

A journey to a destination at least 100 miles away from home and back.

Length of Stay

A criterion distinguishing travelers: tourists stay overnight; excursionists do not.

Residence of the Traveler

The traveler's home origin used to categorize travelers; important for business and research purposes.

Purpose of Travel

Seven categories: visiting friends/relatives; conventions/meetings; business; outdoor recreation; entertainment; personal; others.

Domestic Tourism

Travel within the traveler's own country.

International Tourism

Travel across international boundaries.

Tourist Product

A service-based product; intangible; largely psychological; varies in standard and quality; supply is fixed; high trust in the purchase; involves temporary use of the environment and culture.

Tourist Destination

A geographical unit visited by tourists; success depends on attractions, amenities, and accessibility.

Attractions

Site attractions; natural or man-made; examples include natural features like mountains and beaches and man-made sites like Disneyland or Fort Santiago.

Amenities

Facilities at a site: accommodation, food, local transport, communications, and entertainment.

Accessibility

Regular and convenient transport to the destination; time/distance considerations; adequate roads, airports, seaports, and other facilities.

Tourist Services

Three main groups: transport; accommodation; food, beverage, and entertainment; intermediaries (travel agents and tour operators); plus currency, documentation, information, sightseeing, and shopping.

Characteristics of Tourism and Hospitality

Product is not brought to the consumer; not used up; labor-intensive; people-oriented; multidimensional; seasonal; dynamic.