MGMT 335 Chapter 6: Effective Writing in Business (Part 2)

General Rules w/ AI

- You must build the communication foundation first before using AI for writing support

- You can use AI to help brainstorm ideas, outline content, create a draft, or help revise content

- Do not put confidential information into AI

- If you use AI generated content you need to check for accuracy and make sure the content is unbiased and not misleading

- Don't let AI take your authentic voice

Stages of Writing & Editing with AI

1. Foundation Building - YOU

2. Decide how much you are going to use AI - YOU

3. Brainstorm

4. Outline

5. First Draft

6. Proofread

7. Final Edit/Check for Accuracy - YOU

Options Using AI in Business Writing

Brainstorm, Outline, First Draft, Proofread

Prompt

is the information/task you provide AI to generate an answer

- The more specific you are the more specific it will be in its response.

- Relies on you for situation, context, and directions

Prompt Engineering

a strategic use of language to clearly articulate information requested from an AI program.

Caution About Using AI for First Draft

- It can limit your creativity and silo you into being unable to think about the content beyond what AI has provided.

- Proceed with caution if using AI to create a draft

Proofread w/ AI

- Using AI for a proofread can be used with any of the stages, except the First Draft, as we assume AI will have proofread what it wrote.

- A proofread is for when you have AI read through material and ask for it to proof for something specific you are looking for.

- It could be spelling, grammar, and punctuation, or style and tone

Artificial Intelligence

a computer program that involves algorithms capable of performing tasks that usually require human intelligence.

- AI is not perfect and can provide inaccurate, misleading, and biased information.

- It is your responsibility to make sure any information you use is accurate, not misleading and is unbiased.