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A project team needs a virtual creative space where they can brainstorm ideas and accomplish creative tasks. What type of project management productivity tool would best meet the team's requirements?

Workflow platforms

File sharing platforms

Wiki and knowledge base

Whiteboard

Whiteboard

A whiteboard platform creates a virtual creative space. It looks a lot like a physical whiteboard when it is blank, and it has the same intention, offering a blank canvas that users can use to accomplish any creative task.

A cyber engineer is assigned to a project and wants to incorporate some technology enhancements; specifically component/user connections. What concept can the engineer further explore to learn about these types of connections?

Computing services

Networking

Multitiered architecture

Storage

Networking

Networking and connectivity refer to how the various users and components within a system connect, such as how employees connect to the company's internal network and how they can connect to the internet while on company equipment and resources.

A project manager segments a project into various periods. At the end of these periods, a meeting is held with stakeholders to go over the progress. What type of meeting will the project manager conduct?

Phase gate review

Gap analysis

External status reporting

Ad hoc reporting

Phase gate review

The phase gate review meeting is at every phase gate. A phase gate meeting occurs when the project moves from one phase to the next.

A project manager is working on a project in which the project findings provide an advantage over the competition but do not have approval from the patent office. What would these project findings be?

Intellectual property

Trade secret

National security information

Data classification

Trade secret

Trade secrets are a specific type of intellectual property. They are an asset that gives the company a competitive advantage but does not register with a copyright, trademark, or patent.

A software development manager wants to keep a record of issues that arise during the coding process. Which of the following will best help the manager with this?

Risk report

Task board

Defect log

Change Log

Defect log

The team uses a defect log in software projects. The log finds defects during testing and after release. During the test process, a test engineer records defects in a defect log, and a software engineer fixes them.

A systems engineer needs to coordinate with the person responsible for a portion of a project. Which of the following would be the best place to find the information?

Time-tracking tool

RAM

Stakeholder engagement plan

RTM

RAM

The responsibility assignment matrix (RAM) clarifies who is responsible for completing and managing the activities.

A technician is working on a critical project and needs to shift hardware resources to another team to assist in meeting project milestones. As part of the plan, the technician determines who will transport the equipment and who will be accountable for any damage. What planning concept is the technician considering while conducting these actions?

Computing services

Storage

Multitiered architecture

Content management

Storage

Physical technology needs a storage plan. When a project needs to transport hardware, storage refers to how the assets are packaged and shipped, who transports them, and who is accountable for damage.

By the end of the planning phase, a project's team will know much more about the scope and requirements and can write a detailed scope statement. During the planning phase, there were too many unknowns, and there have been many changes during a project's life cycle. Since the preliminary and detailed scope statements can use the same format, several elements would need to be added to the scope statement to make it more accurate. What elements would be found on a preliminary scope statement without needing to be added to a detailed scope statement?

Milestones and vendor restrictions

Tasks, targets, and risks

Budgets, estimates, and estimation methods

Scope description, exclusions, and assumptions

Scope description, exclusions, and assumptions

When would a local installation be more appropriate than an on-premise solution?

When users need to connect to software through an internet browser

When users need to access software from multiple types of devices

When users need to connect to their company network to use software

When installing software on a limited number of devices

When installing software on a limited number of devices

Local installation is a variation of on-premises installation and a common model for personal computers. A local installation means a technician installs the software on the computer or device that will use the software.

A technician is in the middle of a cyber project and discovers that the company has diverted the technician's valuable resources to another team. What is likely the cause for the shift in resources?

New priority project

New management

Regulated environments

Digital transformation

New priority project

In a business setting, the company may approve a new, higher-priority project at any time. The company may shift the resources if this new project needs the same resources as other projects.

While organizing a new project, the project manager is looking to build out the structure of the stakeholders. What organizational structure divides the organization by areas of expertise or specialization?

Projectized

Demonstration

Matrix

Functional

Functional

Functional organizations are the most recognizable. A functional organizational structure divides the organization by areas of expertise or specialization.

A small startup's project manager (PM) has to launch a cloud-based personal budgeting application. One team of nine members creates the final product, while another team regularly communicates with external vendors on pricing and costs. The PM uses software to create schedules, calculate baselines, and report results through tables, boards, and charts. The software also includes a list of all project resources, capacity, and costs allowing the PM to assign the physical resources used or needed by the team actively working on specific tasks and calculate an updated project cost based on the vendor resource rates and schedules. Tracking resource assignments to identify issues, such as when people are overallocated, is an example of what?

Resource allocation

Resource leveling

Resource analysis

Resource loading

Resource loading

Resource loading works by assigning resources that will work within a project to automatically reduce the resource's availability and increase the project cost, selecting the people who will be actively working on a task and the people responsible for the task on a Gantt chart.

The manufacturer of high-end carpentry materials for a supplier recently went out of business. The PM sought information from several out-of-state contractors to find the most suitable materials at the best price, so the company could complete the project. The PM acknowledged that various suppliers carry different materials. Which of the following requests should the PM make in this scenario?

RFB

RFQ

RFP

RFI

RFI

The project manager (PM) should request a request for information (RFI) to obtain more information about a product from a vendor before initiating the solicitation process on a project.

On a food service supply catering project with new vendors, the manager noticed some products arrived spoiled. Management decides to explore some options and wants to advise everyone on the change and what to look for in the food services. The manager does not want to make the current vendors aware of their problems until they can find a resolution. The management uses informal channels to clarify the project's goals, answer questions, ease concerns, and ultimately build support. An email is crafted, and the project scribe is asked to ensure the communication goes out to only those considered as an internal audience. Which of the following choices does NOT constitute an internal audience member on the project?

Project manager, owners, and catering staff

Members from different projects, teams, departments, or divisions

Vendors, suppliers, carriers, delivery personnel, and clients

Administrative, customer service, a

Vendors, suppliers, carriers, delivery personnel, and clients

External audience members include recipients who work outside the organization. Sending the communication to vendors, suppliers, carriers, delivery personnel, and clients would defeat the purpose in this case; making them aware of the issue before it is advisable.

A project manager (PM) implements operation security and physical security concepts into a project and working area. One of the team members asks the PM if they could use a personal USB drive to transfer data. What is the team member asking to use?

Removable media

Background screens

Mobile device

Facility access

Removable media

Removable media are portable storage devices that can be plugged in and removed while a computer runs, such as USB drives. Companies often enact security policies that restrict removable media use.

A project engineer creates a hybrid project that will incorporate never before used information technology to support critical functions and reporting. What is a complete software stack, including the infrastructure, environments, and the actual product that an end-user would use?

IaaS

XaaS

SaaS

PaaS

SaaS

Software as a service (SaaS) is a complete software stack. It is the infrastructure, environments, and the actual product that an end-user would use. SaaS is incredibly user-friendly because it is usually available via an internet browser.

A security analyst receives several alerts from the monitoring system regarding a service account. Where should the analyst check first?

Change log

Throughput chart

Defect log

Issue Log

Change log

Change management is a good starting place to check for security alerts. Often, alerts are made off of a certain network baseline. When things change, though, people often fail to consider security.

A small development firm with a five-member team recently had its most productive member involved in an automobile accident and unable to commute to the workplace. This member usually took a commuter train from nearby states to the office. Instead, the member must spend a long period in the hospital or at home but is still able to work on the project. However, the only technology with the member is a smartphone. What would be the best way to provide this member the ability to work on the project remotely?

Replace the member with another individual.

Provide technological tools to secure team communication and productivity.

Set clear objective milestones to have completed when the member returns.

Put the project on hold until the member returns.

Provide technological tools to secure team communication and productivity.

Technological barriers are the only things missing. A project manager (PM) can overcome technology barriers by giving the team members the tools they need to complete the work securely.

A cyber intern is assigned to a new cyber project and wants to incorporate information technology (IT) concepts, specifically, a modular software design that is separated by layers and tiers, into the project. What can the intern incorporate to support the project?

Storage

Networking and connectivity

Computing services

Multitiered architecture

Multitiered architecture

Multitiered architecture is a modular software design that divides software into layers, or tiers. Each tier is built and implemented separately.

In preparing for a project, two members made conflicting statements regarding the project's timeline. One stated the timeline is extremely short, while the other noted the timeline is more than enough time. As the project manager, what kind of conflict resolution strategy would resolve this conflict by coming to a middle ground decision?

Avoiding

Collaboration

Forcing

Compromise

Compromise

The compromising style requires both parties to meet in the middle. The people in the conflict share their insights and concede to change something but keep some part of their idea.

An end-user-services manager must create a list of potential equipment vendors that they have vetted and approved. What kind of list should the manager create?

Market research

Demonstration

References

Prequalified vendors

Prequalified vendors

The procurement team may have prequalified vendors initially vetted to confirm that they meet basic requirements to work with the organization.

A cyber team is midway through a project and learns that company ownership will change. What type of risk is the team experiencing if they need to work with new managers and change current work styles?

Cybersecurity event

Mergers and acquisitions

Reorganization

Infrastructure EOL

Mergers and acquisitions

Company ownership may change during a project. Mergers and acquisitions (M&A) introduce several new risks, including changes to company cultures, working with new managers or a new project management office (PMO), or changes to current work styles.

While executing a breakdown of work, the project has a self-organized team that is only available to work for ten weeks. The project sponsor requested five fixed and two preferred deliverables. They approved removing the preferred deliverables if the team ran out of time. Analyze the scenario to determine what the team should create and why.

Sprint planning because meetings are held at the beginning of each sprint, and teams plan work around the sprint.

A project backlog because the project has a flexible scope for fixed time and resources.

An MVP because it will retain more valuable and detailed information.

A WBS because it is a tool for linking together project scope with schedules and the level of effort or resources.

A project backlog because the project has a flexible scope for fixed time and resources.

A product backlog is flexible for fixed time and resources and strictly focuses on tracking and ordering the product scope.

In anticipation of critical path analysis, the project manager (PM) wants a chart that shows the Finish-to-Start (FS) project schedule with a slight adjustment for worst-case and best-case scenarios. What type of chart will show the PM the information wanted?

Milestone chart

PERT chart

Flowchart

Gantt chart

PERT chart

A Program Evaluation and Review Technique (PERT) chart represents duration, activities, dependencies, and a typical schedule with a slight adjustment for the worst-case and best-case scenarios. It also documents a calculated duration estimate for each activity, known as the "PERT estimate," a weighted factor with optimistic, pessimistic, and most likely durations for an activity.

The company accountant works with the project manager to ensure all purchase orders were correctly submitted and paid for. What part of the close-out process is the accountant working on with the project manager?

Proactive communication

Collecting feedback from stakeholders

Closing contracts

Validation of deliverables

Closing contracts

Begin closing contracts only after obtaining approval to close a project from all stakeholders. Review the terms, and ensure that all deliverables and activities are complete.

A department manager is looking to get a project approved by the chief financial officer (CFO). The CFO requests a report that explains the benefits of what to accomplish in contrast with the current state. What kind of report would best fit this request?

Phase gate review

Gap analysis

External status reporting

Ad hoc reporting

Gap analysis

Gap analysis compares the current state and future state and describes the differences. It is the plan to move from the current state to the future state.

A project manager is creating a WBS for a project charter toward a catering service expansion of a national restaurant chain. The scope has been determined, deliverables identified, team members placed, and levels of work built. The team lead requested a WBS dictionary to be included. Which of the following is NOT a section of a WBS dictionary?

A project schedule and task list

A work package and workarounds

Date of assignment

Estimated cost

A project schedule and task list

A work breakdown structure (WBS) dictionary would not include a project schedule and task list. Tasks are too detailed for a WBS and take creative freedom away from the team members.

What does the project manager use when they need to consider additional actions during the change control process of a project?

Conduct an impact assessment.

Conduct a preliminary review.

Document requests in a change control log.

Create change requests.

Create change requests.

Project managers can create change requests throughout the project when they need to consider additional actions. In all instances, the project manager will route all change requests to the appropriate decision makers for approval.

While looking for effective methods to support operational change control processes within the current team project, one of the engineers wants to create an environment where multiple teams can simultaneously work on a product without placing the customer or source code at risk. What type of structure will the engineer want to use?

Tiered architecture

Continuous Integrity/Continuous Delivery

On-premises change control

Cloud change control

Tiered architecture

A tiered architecture creates separate environments, allowing more people to work on a product without placing the customer or source code at risk.

A project manager for a financial technology company evaluates their current project. This includes updating and preserving archived data to ensure compliance and privacy are in place. What organization-specific concern could directly impact the project if not protected?

Compliance assessment

Legal consult

Data privacy law

General Data Protection Regulation (GDPR)

Data privacy law

Today, organization-specific compliance concerns can directly impact projects. Data privacy laws, for instance, are a recently emerging field as most organizations now use some form of digitalization.

A project manager uses a process diagram at a kickoff meeting. What type of chart is a process diagram?

Flowchart

Decision tree

Data flow diagram

Gantt chart

Flowchart

A flowchart is a process flow chart or a process diagram. This chart visualizes a process and can compress complicated work instructions into a few charts.

A project manager wants to enhance security for access to the team folders for a critical project. What requires the presence of at least two pieces of evidence before the project manager can grant access to the project folders?

Branding restrictions

Mobile devices

Facility access

Multifactor authentication (MFA)

Multifactor authentication (MFA)

Multifactor authentication (MFA) is an added layer of security that requires a user to present at least two pieces of evidence to access a remote system or resource.

A new project requires a different set of tools and skills to complete. What will the project team need to work on to fulfill the project obligations?

Documentation

Training

Communication

New knowledge base

Training

The project manager should identify the various training the team might need. For example, they might need to learn how to use a tool, understand a concept, or administer a process.

A software development company is developing an agile team. Who should they hire to maximize outcomes and select and prioritize the work that agile teams will complete?

Scrum master

Product owner

Architect

Product manager

Product owner

Product owners work within agile teams. They identify how to improve a product and are accountable for creating the most valuable product possible. A product owner tends to a product for the product's entire life cycle.

A company is completing a project for a governmental agency. The agency requires that the company summarize the project's status on a blog to keep the public informed of updates. What is the agency requesting?

External status reporting

Gap analysis

Project meetings

Ad hoc reporting

External status reporting

External status reports refer to publishing or disseminating reports to those outside of the project, company, or client.

What project management activity revolves around continually assessing things that threaten the project's completion?

Risk reporting

Project meetings

Gap analysis

Ad hoc reporting

Risk reporting

The communication plan includes risk reporting activities. Risk reporting summarizes the project's risk status and how risk affects the project.

The project manager (PM) of a software development project noticed team members expressing much tension during meetings, spending a great deal of time debating over conflicting views, and sometimes not having any discussions. The company owner calls them "healthy conflicts," but the communications manager thinks there needs to be something else to remedy the situation. What is the best strategy the communications manager should take at this point in the project?

Create a conflict escalation plan.

Schedule conflict conferences.

Institute a conflict ruling board.

Institute project-specific communication channels.

Create a conflict escalation plan.

Recognizing conflict early is key to successful conflict management. Conflicts will escalate when not addressed, increasing in severity and impact.

A development manager is hired to manage an outsourced team of developers overseas. They are tasked with streamlining the development and release processes. What tool will best assist them?

Task board

Issue log

Version control tools

Critical path method

Version control tools

Software development and DevOps teams use version control software to streamline the development and release processes.

A company wants to buy some multi-function copiers for their printer upgrade project. They want the ability to return the equipment at the end of the contract. Which type of procurement method fulfills this need?

Buy

Build

Lease

Warranty

Lease

An automotive manufacturer having supply chain issues lacks computer chips that control certain aspects of the vehicle's additions, such as sunroofs. It may be some time before the supply-chain manufacturer can produce the chips. An analysis shows that the severity and costs of the impact on consumers and the organizations involved are minimal. The manufacturer keeps a listing of the vehicle identification numbers (VINs) to identify vehicles needing chips. What are the manufacturer and dealerships performing?

A workaround

Issue tracking

Issue escalation

A contingency plan

A workaround

A workaround would be the most appropriate response for a low-priority, low-impact issue unlikely to affect product delivery. Workarounds are necessary and helpful for keeping operations running when a system is experiencing issues. However, the project manager (PM) needs to ensure that they are temporary.

Preparing for a project begins with a review of information and data that explicitly includes any items generated throughout the project. Artifacts support the completion of other, larger projects and can include configuration files, workflows, process narratives, and contracts. Of the following statements, which statement is NOT accurate regarding why a project manager (PM) should complete a study of existing artifacts?

Managing the project is an artifact.

Knowing existing project artifacts improves the project management approach.

Reviewing existing artifacts allows for quicker updates on a project's progress.

Understanding what artifacts exist will help a PM to learn contextual information about the project environment.

Managing the project is an artifact.

Knowing existing project artifacts improves the project management approach.

Managing the project is NOT an artifact, but it does produce artifacts, such as agreements, contracts, plans, charts, visual data, baselines, and strategies.

When assigned to a new high-profile project, kickoff meeting attendees notice the project manager (PM) is very excited about the project. The meetings involve listening to current organization operations and discussions about what lies ahead for the company after project completion. Projections for the company include receiving a large sum of money after the project, which would mean a lot to everyone involved. Since the project has not started yet, there are very few artifacts. What exactly are team members comparing in this scenario?

CapEx and OpEx from the project

Vendors and stakeholders' interest in the project for the business

Current state and future state of the business from the project

Expenses and ROI of the project from the business

Current state and future state of the business from the project

The current state describes what is happening now, and the future state describes what the business will look like after the project.

A software development company is setting up a new agile team and needs an individual who can be the team's coach to maximize its effectiveness. Which individual fills this role?

Product manager

Program manager

Architect

Scrum master

Scrum master

The Scrum master is the agile team's Scrum coach. Scrum coaches help the team, product owner, and organization improve how they apply Scrum.

A project manager received a request from the client to add a feature. After assessing everything, the project manager responded that they would need to hire more people to maintain the schedule. What task is the project manager performing?

Proactively communicating

Validating deliverables

Updating the project timeline

Updating the project budget

Updating the project budget

When the project receives a new change request, the project manager will analyze the change's impact on the budget. Budgetary impact includes changes to how resources are secured and the number of activities.

A project consultant weighs the impacts associated with environmental, social, and governance factors on a current project. What topic creates internal and external awareness by sharing through published statements?

Awareness of applicable regulations and standards

Project impact on local and global environments

Awareness of company vision, mission statement, and values

Project impact on company brand value

Awareness of company vision, mission statement, and values

A company's identity includes its vision, mission statement, and values. The vision, mission, and values are the identity the company shares via published statements and should reflect the company's spirit to the public.

A company is looking for a new software solution that will limit the need for technicians to perform periodic upgrades. What type of software installation option would best suit the company's requirements?

Local installation

Cloud-based solutions

Enterprise social media

On-premise solutions

Cloud-based solutions

Users access cloud-based solutions through an internet browser. For this reason, it is also known as online software or an online installation.

A project manager is setting up meetings between parties and wants to ensure that it is done through real-time video. This will allow parties to see body language and facial expressions and hear changes in tone. What is the best medium for the manager to use?

Email

Chat

SMS

Phone

Phone

Video and videoconference calls blend the visibility of a face-to-face meeting and the convenience of a phone call to create a fully online meeting.

A project manager and two other senior leaders receive promotions and move to a new group. What can cause team members to become temporarily unsettled?

Infrastructure EOL

Cybersecurity event

Reorganization

Merger

Reorganization

A reorganization, also called organizational restructuring, disrupts the team because people are temporarily unsettled when change occurs.

What kind of committee contains a group of executives, the PM, and stakeholders (considered a governing body) who offer support and guidance, but do not manage the project throughout the project's life cycle and instead act as the "voice of the customer"?

An oversight committee

A refinement committee

A project steering committee

An evaluation committee

A project steering committee

A project steering committee is a group of stakeholders, executives, and some team members, such as the project manager (PM) and a scribe, to govern, support, and guide, but not manage the project through its life cycle and acts as the "voice of the customer."

Toward the end of an extended software development project, the project manager (PM) tested the final outputs against the initial specifications. The automated and manual tests consisted of running the code, deploying the system, and confirming the software's main features were enabled and working before a software engineer completed any detailed testing. What is the most likely next step for testing the software before setting the system live for users?

Performance testing

Stress testing

Smoke testing

Regression testing

Performance testing

Performance testing measures system performance, evaluating stability, functionality, and whether it is fast enough to work under various workloads. It includes stress testing, user acceptance testing, smoke testing, regression testing, and unit testing.

A new manager is leading a meeting that explains the company's current progress and where the company wants to be. Which of the following would best help the manager in this meeting?

Slide deck

Spreadsheet

Diagram

Word processing

Slide deck

Slide decks often serve as a backdrop to a conversation or presentation. Presentation software creates slide decks, a series of visual pages that combine to tell a story.

A team receives an email notifying the department that the CEO has just stepped down immediately after providing the annual work priority guidelines. The new CEO will be determining new priorities over the next quarter. What has cascading impacts on the organization that can cause risk due to the variance in priorities of work?

New project

New management

Regulated environments

Digital transformation

New management

A change in senior management has a cascading effect on the organization. Operations and the project portfolio reflect the organization's priorities, which are also senior management's priorities.

A project team needs to establish an information radiator that will reflect the amount of work remaining after each standup. What type of chart would best meet the team's requirements?

Control chart

Burndown chart

Fishbone diagram

Burnup chart

Burndown chart

The burndown chart measures how much work is remaining each day. A line represents the target for the day. The first day of the project plots all work remaining, and the last day plots no work remaining.

Which exploratory document do sellers use when deliverables are commodities with precise specifications, and the price will be the primary determining factor?

Request for information

Request for bid

Request for proposal

Request for quote

Request for bid

When cost is the deciding factor, the buyer may opt to distribute a request for bid (RFB). An RFB solicits proposals like an RFP, but the vendors compete on price.

A project manager wants to hire new team members for a complex project. What security concept best includes a review of prior work history and education?

Need-to-know information access

Background screening

Clearance requirements

Resource access and permissions

Background screening

Background screening or background checks often occur before an employee begins work. The background screening process helps organizations confirm hiring requirements, such as the person's education, certifications, and references.

What information technology (IT) concept supports project management by providing storage systems which organize electronic information into structured tables?

Documentation

Networking and connectivity

Databases

Data warehouse

Databases

Databases are data storage systems that organize electronic information into structured tables. Analysts and engineers intentionally design databases, making retrieving and interpreting data easier.

The project manager met with the client after the end of the project to go over how well the project met the client's needs. What part of a project close-out does this describe?

Budget reconciliation

Project closeout report

Project evaluation

Closing contracts

Project evaluation

A project evaluation is a structured, objective assessment of a project's performance. Project evaluations focus on how a project operates, its performance, and its impact.

A systems manager is trying to improve the overall security of the systems and is setting up key performance indicators (KPIs) to track progress. Which of the following would best help the manager with this?

Project dashboard

Stakeholder engagement plan

Task board

Defect log

Project dashboard

Key performance indicators (KPIs) are featured frequently in operational and project dashboards to manage performance.

At a meeting for a finished project, the facilitator praised the project manager (PM) for a "job well done." They spoke about how the company stretched its time, resources, and funds to complete the project on time. There were many boasting executives and happy stakeholders, and the community seemed satisfied with the manufacturing process since it employs half the town. All they had to do now was push the product. Which of the following is NOT a measure of this project's success?

The team's happiness or stakeholder satisfaction scores are skyrocketing.

The company reduced high-probability risks and is making more money.

The community impacts, such as jobs created and customer satisfaction, are measurably improved.

The company used time, incurred costs and expenses, created a scope, and fulfilled a purpose to produce a quality product.

The company reduced high-probability risks and is making more money.

Success criteria are measurable targets a project must meet before it can be considered successful. While measurable, this case did not mention reducing the high-probability risk, the organization increasing profits, or any return on investment (ROI).

What individual designs solutions, looks across an organization at how different systems work together, and ensures projects adhere to solution requirements?

Architect

End-user

Scrum master

Product manager

Architect

Architects design solutions by looking across an organization to see how different systems work together and ensuring projects adhere to solution requirements.

A project manager reviews the change controls used during a recent project's life cycle. Which component will the project manager use to review change requests quickly?

Preliminary review

Change request creation

Impact assessment

Change control log

Change control log

A change log, also called a "change control log," contains all the documented change requests for the project. The project manager uses it to review change requests quickly.

On a kitchen remodeling project, the scope and key deliverables, the project schedule, duration, deadlines, costs, and estimates were drawn up in a preliminary scope statement. The scope statement was given stakeholder approval and the project began. Unfortunately, fuel costs have risen sharply in a short period, and all other costs and expenses increased across the board. Negotiating pricing on some materials will also push back some milestones and perhaps the completion date of the project. Due to these changes, a project cost baseline was drawn up rather than a project budget. What is the difference between a project cost baseline and a project budget?

A cost baseline is the total cost projection for the project's duration, while a budget is an estimate of all resource costs and expenses.

A cost baseline includes new start and finish dates, while a budget is a phased approach to monitoring cost performance.

A c

A cost baseline includes cost estimates and contingency reserves, while a budget totals cost estimates, contingency, and management reserves.

A cost baseline includes the cost estimate and the contingency reserve. A budget totals the cost estimate, and the contingency and management reserves.

A new project manager provides a briefing to the team on process management within a cyber community. After introductions, the manager discusses the various characteristics of a project. What is NOT a project characteristic?

Start/finish times

Uniqueness

DevOps

Reason/purpose

DevOps

DevOps is not a project characteristic. Instead, DevOps controls the software engineering process and offers operational support, reducing friction between teams and improving cross-functional collaboration.

An independent (indie) game developer created a document that defines how they and potential clients will work together. This document includes strategies to manage issues and risks. What kind of document did the indie game developer create?

Statement of work

Competitive analysis

Terms of reference

Market research

Terms of reference

Terms of reference (TOR) is a formal document that creates a shared understanding of a group's scope of work or expectations. It often defines how a group will work together and may include strategies to manage issues and risks.

The company hires a vulnerability manager since management wants to look at the information about a project's risk management process. Where should the vulnerability manager look?

Project network diagram

Critical path method

Risk register

Risk report

Risk report

The risk report shares relevant information about a project's risk management process. The project manager prepares and shares it throughout the remainder of the project.

A Scrum project includes team members located out of the company time zone. Team members complained to the PM that the team does not know each other well, does not talk with each other, and some team members are getting ahead of tasks. The project prospectus requires members to focus on the immediate work they need to complete. Analyze the situation and determine how best the PM can solve the issue with team members.

Give incentives to get work completed.

Document progress on each individual.

Hold a motivation party.

Set a meeting cadence.

Set a meeting cadence.

Particularly in a Scrum methodology, events typically occur on the same cadence and at the same place. This predictability simplifies planning for the whole team.

At the end of a construction project, the various subcontractors returned their keycard access. Why might the company want to ensure to remove this access?

Punish the contractor.

Reuse the keycards.

Prevent illicit access.

Allow access.

Prevent illicit access.

The company needs to remove unnecessary access to prevent security issues later and control costs at the project's end.

The company's chief executive officer (CEO) stopped a project manager in the hallway. The CEO was curious about how the project was going. What type of meeting is this called?

External status reporting

Progress reporting

Gap analysis

Ad hoc reporting

Ad hoc reporting

An organization can call on project managers to report on the project at any time. Therefore, project managers need to be prepared to deliver updates as required. Ad hoc reporting could be a meeting where project managers can share project information with an audience or a request for data.

A project manager organizes the team of employees involved in the project. What is another word that describes these people?

Program manager

Sponsor

Project manager

Stakeholders

Stakeholders

Stakeholders are individuals who are involved with the project. They will either be executive leadership, developers, managers, or end-users.

A project manager received a request from the client to add a feature. After assessing everything, the project manager responded that they could not add the feature without breaking the schedule. What does the project manager need to do next?

Update the project timeline.

Proactively communicate.

Update the project budget.

Validate deliverables.

Update the project timeline.

The project end date will change if the change request includes changes to the critical path. Other activities can influence the rest of the project timeline as well.

A new help desk system is set up but the company is having issues deriving value from it since end-users are not following the proper process to create a new ticket. What should the company work on to best utilize the ticketing system?

Proactively communicate.

Ensure adoption.

Perform new processes.

Validate deliverables.

Ensure adoption.

At implementation, the team should prepare to provide extra support to new adopters. For example, they might need to contact high-stakes users personally. They can set up open calls or office hours where users can drop in for assistance.

Why might it be valuable to celebrate after a project's completion?

To spend time not working

To spend the last of the project's budget

To reward the members for their hard work

To prepare for the next project

To reward the members for their hard work

Rewarding stakeholders at the end of the project is vital to building morale and keeping people engaged. Projects can be challenging and exhausting, so relaxing after them is valuable.

The storage team asks the director to help reduce storage. They point out that approximately ten to fifty people email the presentations for meetings, and many of the files are quite large. What can help reduce overall storage for the storage team?

File sharing platform

Workflow platform

Wiki

Whiteboard

File sharing platform

File sharing platforms allow users to post a file in a single location and grant access to one or more users. Previously, users may have shared files via email.

What project tool allows a project manager (PM) to verify that a system upgrade has resolved or reduced issues for their team?

Calendaring tools

Ticketing or case management system

Project management scheduling software

Real-time surveys

Ticketing or case management system

A ticketing system is an organized way to manage records of customer problems. Also referred to as a case management or help desk system, this product type combines workflows and user interfaces to create a one-stop experience. For example, after a system change, a system administrator can pull ticket reports for the system to verify that the upgrade reduced issues.

A low-priority issue became more significant when a team had a problem with a cloud-based database application. What can the project manager (PM) do to respond to the problem quickly before it becomes a high-priority issue?

Execute the contingency plan.

Conduct a root cause analysis.

Create an escalation path.

Add it to the issue tracking.

Execute the contingency plan.

The PM designs a contingency plan or fast reactions. It should contain all the information needed to recover from the threat or capitalize on the opportunity as quickly as possible.

The team for a software development firm is across many time zones on an extreme programming (XP) project. The XP framework relies on face-to-face interactions between team members and customers. Team members spread across multiple time zones limit the time available to schedule face-to-face meetings, so the project has evolved to add and include virtual discussions, text messages, and email communications between remote team members, vendors, stakeholders, and clients. This kind of communication is an example of what?

Synchronous and asynchronous communications

Internal and external communications

Formal and informal communications

Synchronous and asynchronous communications

Synchronous communication relies on face-to-face, real-time meetings, formal or informal. Asynchronous communications are emails, messages, formal, informal, external, internal, written, and oral.

Which exploratory document do sellers use when deliverables are commodities with precise specifications, and the price will be the primary determining factor?

Request for quote

Request for proposal

Request for bid

Request for information

Request for bid (RFB)

When cost is the deciding factor, the buyer may opt to distribute a request for bid (RFB). An RFB solicits proposals like an RFP, but the vendors compete on price.

What is an exclusively financial proposal. It is a formal document requesting pricing information for specific requirements, such as supplies or labor.

Request for quote

Request for proposal

Request for bid

Request for information

Request for quote (RFQ)

The buyer uses a __________to solicit multiple vendor proposals for a solution. An ______is incredibly detailed, formal, and structured. The buyer will provide specific information about the project, problem, scope, and critical details in an ________.

Request for quote

Request for proposal

Request for bid

Request for information

Request for proposal (RFP)

Toward the end of an extended software development project, the project manager (PM) tested the final outputs against the initial specifications. The automated and manual tests consisted of running the code, deploying the system, and confirming the software's main features were enabled and working before a software engineer completed any detailed testing. What is the most likely next step for testing the software before setting the system live for users?

Smoke testing

Performance testing

Stress testing

Regression testing

Performance testing

Performance testing measures system performance, evaluating stability, functionality, and whether it is fast enough to work under various workloads. It includes stress testing, user acceptance testing, smoke testing, regression testing, and unit testing.

What is a performance test to measure functionality under unexpected conditions, specifically for system performance when it reaches or exceeds expected workloads or conditions?

Smoke testing

Performance testing

Stress testing

Regression testing

Stress testing

What confirms that any changes to the code did not affect the functionality of any other portion of the software. It does not introduce new tests; however, it reruns existing tests?

Smoke testing

Performance testing

Stress testing

Regression testing

Regression testing

What will run a high-level system test as part of performance testing. It compiles and runs the code and identifies problems before releasing and deploying it to users?

Smoke testing

Performance testing

Stress testing

Regression testing

Smoke testing

What individual designs solutions, looks across an organization at how different systems work together, and ensures projects adhere to solution requirements?

Product manager

End-user

Scrum master

Architect

Architect

Architects design solutions by looking across an organization to see how different systems work together and ensuring projects adhere to solution requirements.

What position is the agile team's Scrum coach. Scrum coaches help the team, product owner, and organization improve how they apply Scrum?

Product manager

End-user

Scrum master

Architect

Scrum master

What position works in any framework and serves a more strategic function than product owners or project managers? They exist for a product's entire life cycle.

Product manager

End-user

Scrum master

Architect

Product manager

__________ teams are small by design, with just three to ten members. The small size facilitates communication and collaboration. Scaled ______ can create a large team by grouping multiple small ______ teams together.

In an _______ project, the schedule is loose and flexible, and the team plans one iteration at a time.

waterfall

agile

agile

A cyber engineer wants to incorporate an agile or waterfall concept into the team's new project. When reviewing both concepts, what does the engineer discover is an element of a waterfall concept?

The schedule is loose and flexible, and the team plans one iteration at a time.

The customer does not communicate directly with the developers.

They are small by design, consisting of three to ten members.

The product owner tends to the product for its entire life cycle.

The customer does not communicate directly with the developers.

In a waterfall project, customers do not communicate directly with the developers, whereas in agile projects, customers engage with stakeholders throughout the entire project.

A company tasks the technician with performing software changes that require additional change controls and approvals before moving forward. What type of approval does the technician need before the technician can initiate modifications for code review?

Technical

Architectural

Product owner

Release

Technical

Software changes require additional change controls to complement the overarching change management process. As a result, the user may see a variation of these approvals in regular project activities. Technical approvals stem from technical or code review and pair programming.

A project team is reviewing their progress over the last six months to determine if they are maintaining their required velocity. What is the most basic type of chart that can represent this data?

Control chart

Histogram

Fishbone diagram

Gantt chart

Histogram

A histogram is a column chart used in statistical analysis. The horizontal axis shows a fixed series of continuous data, and the vertical axis shows the varying frequency of each value on the horizontal axis.

What are statistical charts that track the variation in a process? A ______ ______ does not consider targets or goals. Instead, it shows if the process is performing as it usually does.

Control chart

Histogram

Fishbone diagram

Gantt chart

Control chart

What is known as an "Ishikawa diagram" or "cause and effect diagram."? It is a simple tool that visualizes how various factors impact a single outcome.

Control chart

Histogram

Fishbone diagram

Gantt chart

Fishbone diagram

A software engineer is updating the operational change control log of the decisions and actions taken by the team's project managers. In relation to development and information technology (IT) operations, what uses automation to increase efficiency and increases a project schedule's flexibility?

Cloud change control

Continuous Integrity/Continuous Delivery

Tiered architecture

On-premises change control

Cloud change control

Cloud deployments use automation to increase efficiency. The user may see more frequent releases, which increases a project schedule's flexibility. Cloud models build in configuration and security checks, effectively automating a portion of the project's risk mitigation.

A _________________ creates separate environments, allowing more people to work on a product without placing the customer or source code at risk.

Cloud change control

Continuous Integrity/Continuous Delivery

Tiered architecture

On-premises change control

Tiered architecture

A subject matter expert (SME) explains the statistical significance of a variable to the project team. What chart best fits the SME's requirements and helps display upper and lower limits?

Control chart

Flowchart

Gantt chart

Data flow diagram

Control chart

Control charts are statistical charts that track the variation in a process. A control chart does not consider targets or goals. Instead, it shows if the process is performing as it usually does. A process performing as expected is "in control" and has an acceptable amount of variation.

A project manager (PM) establishes the project team prior to a kickoff meeting. The PM has obtained the required information to know how many story points the team can complete during each iteration. How would the PM visually depict this for the project team members?

Velocity chart

Burnup chart

Burndown chart

Control chart

Velocity chart

A velocity chart measures how many story points a project team can complete per iteration. The chart contains several previous iterations and usually plots an average for the iterations shown.

The _____________ chart measures how much work is remaining each day. A line represents the target for the day. The first day of the project plots all work remaining, and the last day plots no work remaining.

Velocity chart

Burnup chart

Burndown chart

Control chart

Burndown chart

A ____________ chart measures the total amount of work completed each day.

Velocity chart

Burnup chart

Burndown chart

Control chart

Burnup chart

A project manager has assigned a cyber architect a new project and requested that the architect use a project framework that heavily emphasizes software engineering practices and design to create a higher quality of life for developers. What could the architect consider using to fulfill these requests?

DevOps

SAFe

XP

DevSecOps

XP

Extreme programming (XP) is an agile software development framework with a heavy emphasis on software engineering practices and design to create a higher quality of life for developers.

A project manager (PM) needs to describe to the project's stakeholders the factors impacting a specific store's customer churn rate. How can the PM visually depict the factors leading to the outcome?

Control chart

Flowchart

Data flow diagram

Fishbone diagram

Fishbone diagram

A fishbone diagram is also an Ishikawa diagram or cause and effect diagram. It is a simple tool that visualizes how various factors impact a single outcome. A fishbone diagram has a single problem on the far right of the diagram, in the "fish's" head.