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third-party payer
health plan (insurance companies)
first party payer
patient
second party payer
healthcare provider
deductible
amount of money a pt must pay out of pocket before insurance begins paying (ex: $1000, once pt reaches 1k, then insurance company will start paying)
copayment
set amount of money paid at the time of service before services rendered
coinsurance
policyholder and insure company share cost of services; 80:20
assignment of benefits
form signed by patient to allow the provider to be paid directly by the insurance company (pt takes step pack)
participating provider
providers that agree to write off the diff. between that amount charged and the allowed amount by the insurance company
allowed amount
max amount insurance company pays for a service/pdt
ex: 1500 MRI (amt charged by provider to insurance), allowed amt = 1000 so insurance company pays 1000 and provider writes of 500
advanced beneficiary notice
form provided to patient when the provider believes medicare will not cover services. pt would be responsible for payments not covered by medicare
explanation of benefits
statement from insurance company outlining amount billed, amounts allowed, amounts applied to deductible, coinsurance, copays
preauthorization
the process of contacting the insurance plan to see if a procedure is covered under pt's insurance plan
govt health plans
medicare: covers pts 65+
- PART A: hospitalization
- PART B: routine med office visits and outpatient services
- PART C: optional additional coverage offered by priv companies
- PART D: medications
medicaid
offered to low income and mentally indigent through cost sharing (government)
tricare
covers active military personnel and dependants
CHAMPVA
covers surviving spouses and dependent children of veterans who have died under service
CHIP
provides lowcost health coverage to children in families that earn too much to qualify for medicaid
workers compensation
work related injuries, pt doesn't pay any fees
managed care health plans
provides healthcare for payments through a network of providers and hospitals (using participating providers)
HMO
contracts w providers and hospitals to provide preventative and acute care (less than ppo)
- requires referrals for specialists
- needs preauthorization
- need pcp
PPO
more flexible
- no referral
- in-network providers (cost less)
- out-of-network
fee-for-service
amt charged controlled by physician
amt paid controlled by insurance
pay-for-performance
compensates providers only if certain measures met for quality/efficiency
capitation
assigned a per member per month payment based on age, race, sex, lifestyle, med history
insurance claim
request for coverage or compensation for expenses related to a covered event, such as an accident, illness, or damage to property. The insurance provider evaluates the claim and provides compensation if it is covered under the policy
insurance claims process
physician's office involves obtaining patient information, verifying insurance coverage, delivering services, and preparing and submitting healthcare claims.
coordination of benefits
prevents duplication of payment
- primary insurance pays first
- second plan pays the deductible and copayment after the primary insurance has processed claim
bday rule
determines primary insurance
- person born earliest in year
CMS 1500 form
the standard form used by health-care providers to bill for services, including disease state management services
account balance
total balance
- debit = negative (charges)
- credit = positive (payments)
accounts receivable
money owed to the provider to the provider for services rendered
accounts payable
debt incurred but not paid; supplies/utilities
guarantor
a person who agrees to pay a debt if the primary debtor does not
international classification of diseases (ICD 10)
maintained by WHO to track morbidity and mortality rates
- translates pt diagnoses into codes
- 3-7 characters
- first: alphabetical
- 2/3 = numeric
- 4/7 = alphabetical or numeric
- need chief complaint, ROS, pt exam, proper documentation
tabular list
diagnosis codes organized in numerical order -- final code
CPT (current procedural terminology)
used to document procedures and services in outpt settings
5 digit numerical
explains what services were provided
- code MUST link w diagnosis
modifiers
help further describe procedure code w/o changing definition
E/M codes
evaluation and management codes
- use of CPT codes range from 99202 to 99499
CPT/HCPCS
healthcare common procedure coding
- level ii codes designed to represent non physician services
downcoding
reimbursement on lower code level than submitted
- lack of documentation
upcoding
reimbursement on a higher code level than submitted
- fraudulent
NPI
unique ID numbers for covered health care providers