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What makes price complicated
it varies by location
What factors into price
Weather, demand, competition, labor costs, bulk?
Bottle Bill (1980s)
nickel/can/bottle, refundable at point of purchase
Pros of bottle bill
encourages recycling
reduces littering
keep profits
Who was late to the bottled water market
pepsi and coke
AUR stands for
Average Unit Retail
what is AUR
the average selling price for an item within a specific period.
what factors into AUR
added features, variety, premium benefit, etc
price gouging
Charging excessively high prices to desperate customers
high/low theory
A product is brought in at a high price with the intention of selling it at a discount
Pros of high/low
create illusion of value, "get a deal", use of coupons/discount codes, discounts are addictive
black friday
day after thanksgiving, unofficial start to holiday shopping season, famous for deals
why are consumers skeptical about black friday deals
because is it an "actual deal"
EDLP stands for
every day low pricing
pros of EDLP
simplier, cheaper (less staffing and ads)
Who switched from high/low to EDLP
Wegman's
Why was the way Wegmans changed pricing strategies so good
constant communication with the customer, gradually reduced coupons, highlighted low prices, in store ads
What did wegmans advertisise in EDLP
private brands, localization, "big game", BBQ season, farm fresh produce, healthy customers (dropped cigs)
loss leaders
selected items sold at a loss to attract customers to buy costlier goods
examples of loss leaders
milk, costco chicken
when will retailers take a loss
when an item is slow selling or about to expire (target dresses)
cons seasonal products
Little shelf, loses value based off calendar, seasonality,
pros of seasonal products
priority placement in stores, localization
Spirit Halloween
pop up shop for a specific time period
challenges of spirit halloween
staffing, filling and emptying store, finding locations
pros of spirit halloween
increased exporsue, cheaper then opening stores in major cities
liquidate
merchandise sold below cost to completely get rid of
ways to get feedback
consumers voting with their dollars, physical comments, online reviews
rate of sale
Pace at which an item is selling
ways to increase ROS
adjust price, target different market segments, increase advertising, change location to increase visibility, use influencers, change position on shelves, mannequins
what is the ROS last resort
adjusting the pricing
sales curve
a way to determine how much to buy
what do you look for the sales curve
sales history, a specific quarter
lookback/ diary notes
look at what went well and what can be improved
what to look at for a lookback
Attendance, attendee demeanor, what got used, what did people like, overall sales
competitive shopping
what are your competitors doing
what do you look at when competitive shopping
layout, similar item pricing, avaliability, customer service, pricing, promotions, key statements (where are they investing)
special markeups (SMUs)
unique style for each retailer for national brands
Why do nation brands use SMUs
so cusomters cant directly price match
Whats up with aldi
german/EU design, quarter to use cart, items sold in boxes, no music, less displays/signage, limited number of employees, pack your own grocery, cashiers are sitting, lay money verticaly, limited items
why does aldi do all this
to decrease costs and increase speed and effciency
why do retailers use a high/low model
create illusion of a deal and deals are addictive
who follows a EDLP
aldi, wegmans, target, walmart
factory outlet
sells specific brands at a discount- either out of season or overstock
whats so special about outlets
people love a deal, brands will have SMUs, major portion of a brands business
off-price retailer (tj maxx)
known brands at a cheaper price, fast growing category
why do people like tj maxx
thrill of a deal, you never know what youre going to get, always new and different stuff
reverse logistics
The process of moving goods from their final destination (customer) back up the supply chain to point of orgin for recovery, repair, recycle, resale, or disposal
ex of reverse logistics
amazon uses whole foods and khols to take returns, no handeling fees and customers get a store coupon
what if reverse logistics isnt done right
can be expensive and errode profit
what else can reverse logistic be used for
cardboard, plastic, cans, etc
pouring rights
The exclusive rights of a beverage maker or distributor to have its products sold at a particular venue, event, or institution.
what goes into airline pricing
Time of day, day of week, season, demand, how far in advance you book, layover?, what class, checked bags?