Information Systems Project Mgmt - Chapter 4 Quiz

There are ____ main processes involved in project integration management.

a. three

b. six

c. ten

d. fifteen

b. six

____ involves working with stakeholders to create the document that formally authorizes a project.

a. Developing the project charter

b. Developing the preliminary project scope statement

c. Developing the project management plan

d. Directing and managing project execution

a. Developing the project charter

____ involves coordinating all planning efforts to create a consistent, coherent document.

a. Developing the project charter

b. Developing the preliminary project scope statement

c. Developing the project management plan

d. Directing and managing project execution

c. Developing the project management plan

The outputs of ____ include change request status updates,project management plan updates, and project document updates.

a. monitoring and controlling the project work

b. closing the project

c. developing the project management plan

d. performing integrated change control

d. performing integrated change control

Many people are familiar with SWOT analysis—analyzing Strengths, Weaknesses, Opportunities, and Threats—which issued to aid in ____.

a. project initiation

b. project planning

c. strategic planning

d. strategic initiation

c. strategic planning

The ____ step in the planning process is to tie the information

technology strategic plan to the organization's overall strategic plan.

a. first

b. second

c. third

d. fourth

a. first

In the ____ information technology planning stage, the analysis

outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology.

a. Project Planning

b. Business Area Analysis

c. Resource Allocation

d. Information Technology Strategy Planning

b. Business Area Analysis

In the ____ stage, organizations tie information technology strategy to mission and vision of organization and identify key business areas.

a. Project Planning

b. Business Area Analysis

c. Resource Allocation

d. Information Technology Strategy Planning

d. Information Technology Strategy Planning

In the ____ stage of selecting information technology projects, organizations define project scope, benefits, and constraints.

a. Project Planning

b. Business Area Analysis

c. Resource Allocation

d. Information Technology Strategy Planning

a. Project Planning

In the ____ stage of selecting information technology projects,organizations select information technology projects.

a. Project Planning

b. Business Area Analysis

c. Resource Allocation

d. Information Technology Strategy Planning

c. Resource Allocation

Research shows that ____ is the number one reason cited for why organizations invest in information technology projects.

a. providing financial incentives

b. supporting implicit business objectives

c. supporting explicit business objectives

d. keeping abreast of technological advances

c. supporting explicit business objectives

Author ____, who developed the concept of the strategic value of competitive advantage, has written several books and articles on strategic planning and competition.

a. James Bacon

b. Michael Porter

c. Robert Cooper

d. Carol Matlack

b. Michael Porter

Projects that address ____ are much more likely to be successful because they will be important to the organization.

a. a balanced scorecard

b. a weighted scoring model

c. broad organizational needs

d. net present value

c. broad organizational needs

One method for selecting projects based on ____ is to determine whether they first meet three important criteria:need, funding, and will.

a. broad organizational needs

b. using a weighted scoring model

c. implementing a balanced scorecard

d. categorizing information technology projects

a. broad organizational needs

____ are new requirements imposed by management,government, or some external influence.

a. Opportunities

b. Commands

c. Problems

d. Directives

d. Directives

____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.

a. Cost of capital

b. Net present value

c. Cash flow

d. Payback

b. Net present value

The first step in determining the NPV is to ____.

a. determine the estimated costs and benefits for the life of the project and the products it produces

b. determine the discount rate

c. calculate the net present value

d. determine the cash flow

a. determine the estimated costs and benefits for the life of the project and the products it produces

In the mathematical formula for determining the NPV, the variable n is ____.

a. the year of the cash flow

b. the last year of the cash flow

c. the amount of cash flow each year

d. the discount rate

b. the last year of the cash flow

The ____ is the minimum acceptable rate of return on an investment.

a. return on investment

b. internal rate of return

c. external rate of return

d. required rate of return

d. required rate of return

You can determine a project's ____ by finding what discount rate results in an NPV of zero for the project.

a. internal rate of return (IRR)

b. required rate of return

c. payback period

d. return on investment (ROI)

a. internal rate of return (IRR)

In a weighted scoring model, the sum of all of the criteria's weights must total ____ percent.

a. 0

b. 50

c. 100

d. 150

c. 100

A(n) ____ is a methodology that converts an organization's value drivers, such as customer service, innovation, operational efficiency, and financial performance, to a series of defined metrics.

a. payback analysis

b. balanced scorecard

c. weighted scoring model

d. net present value analysis

b. balanced scorecard

A(n) ____ is a document that formally recognizes the existence of a project and provides direction on the project's objective sand management.

a. balanced scorecard

b. business case

c. net present value analysis

d. project charter

d. project charter

A(n) ____ is a document that describes the products or services to be created by the project team.

a. contract

b. statement of work

c. project charter

d. business case

b. statement of work

____ support contributes the most to successful information technology projects.

a. Stakeholder

b. Team

c. Executive

d. User

c. Executive

A(n) ____ is a document used to coordinate all project planning documents and help guide a project's execution and control.

a. project management plan

b. statement of work

c. scope statement

d. contact

a. project management plan

The ____ section of the project plan should describe the major project functions and activities and identify those individuals who are responsible for them.

a. organizational charts

b. other organizational or process-related information

c. project responsibilities

d. management objectives

c. project responsibilities

The ____ section of the project management plan describe show to monitor project progress and handle changes.

a. management objectives

b. project controls

c. risk management

d. technical processes

b. project controls

The ____ section of the project management plan describes specific methodologies a project might use and explains howto document information.

a. management objectives

b. project controls

c. risk management

d. technical processes

d. technical processes

The project schedule information section of the project management plan might include ____.

a. a detailed budget

b. key deliverables

c. a detailed schedule

d. project staffing

c. a detailed schedule

The majority of time on a project is usually spent on ____, as is most of the project's budget.

a. execution

b. planning

c. closing

d. monitoring and controlling

a. execution

Most systems analysts begin their careers as ____.

a. database administrators

b. CEOs

c. project managers

d. programmers

d. programmers

On large projects, many project managers say that ____ percent of the job is communicating and managing changes.

a. 50

b. 70

c. 90

d. 100

c. 90

____ should result in improvements in project performance.

a. Corrective actions

b. Corrective reports

c. Preventive actions

d. Proactive methods

a. Corrective actions

____ provide information on how project execution is going.

a. Performance reports

b. Change requests

c. Deliverables

d. Contracts

a. Performance reports

Which of the following is an important input to the integrated change control process?

a. Deliverables

b. Work performance information

c. Approved and rejected change requests

d. Approved and validated defect repair

b. Work performance information

A(n) ____ is a formal, documented process that describes when and how official project documents may be changed.

a. integrated change control

b. change request

c. performance report

d. change control system

d. change control system

A(n) ____ is a formal group of people responsible for approving or rejecting changes to a project.

a. CCA

b. CCB

c. CCC

d. CCD

b. CCB

____ ensures that the descriptions of the project's products are correct and complete.

a. CCB

b. Correction management

c. Configuration management

d. Product description management

c. Configuration management

____ tools track the execution of business process flows and expose how the state of supporting IT systems and resources is impacting end-to-end business process performance in realtime.

a. BSM

b. CCB

c. CCA

d. BSC

a. BSM (business service management)

______________________________ involves coordinating all of the other project management knowledge areas throughout a project's life cycle.

Project integration management

Good ____________________ management is critical to providing stakeholder satisfaction.

a. project integration

____________________ involves identifying and managing the points of interaction between various elements of the project.

Interface management

Project initiation starts with identifying potential projects,using realistic methods to select which projects to work on,and then formalizing their initiation by issuing some sort of ____________________.

project charter

The last step in the ____________________ process for selecting information technology projects is choosing which projects to do and assigning resources for working on them.

planning

Many information systems are classified as "____________________" because they directly support key business strategies.

strategic

Many organizations rely on effective _________________________(NPD) to increase growth and profitability.

new product development

____________________ are undesirable situations that prevent an organization from achieving its goals.

Problems

____________________ are chances to improve the organization.

Opportunities

Even though many information technology projects can be completed quickly, it is still important to ____________________them.

prioritize

A positive NPV means the return from a project exceeds the____________________, the return available by investing the capital elsewhere.

cost of capital

A(n) ____________________ is the rate used in discounting future cash flow.

discount rate OR capitalization rate OR opportunity cost of capital

______________________________ is the result of subtracting the project costs from the benefits and then dividing by the costs.

Return on investment (ROI)

You can use the ____________________ function in Excel to determine the IRR quickly.

Goal Seek

A(n) _________________________ is a tool that provides a systematic process for selecting projects based on many criteria.

weighted scoring model

With a(n) ____________________, you can simply add all the points to determine the best projects for selection, without having to multiply weights and scores and sum the results.

point model

Enterprise _________________________ include relevant government or industry standards, the organization's infrastructure, and marketplace conditions.

environmental factors

______________________________ include formal and informal plans, policies, procedures, guidelines, information systems,financial systems, management systems, lessons learned, and historical information that can be used to influence a project's success.

Organizational process assets

A project manager usually organizes the project work into several work packages using a(n)______________________________.

work breakdown structure (WBS)

The Institute of Electrical and Electronics Engineers (IEEE)Standard 1058-1998 describes the contents of a(n)________________________________________.

Software Project Management Plan (SPMP)

Project managers should not hesitate to consult____________________ on different topics, such as what methodology to follow, what programming language to use,what training approach to follow, and so on.

experts

____________________ project work includes collecting, measuring, and disseminating performance information.

Monitoring

A(n) ____________________ is the approved project management plan plus approved changes.

baseline

A(n) preventive ____________________ might be modifying a time-tracking system screen to avoid common errors people made in the past.

action

_________________________ involves identifying, evaluating, and managing changes throughout the project life cycle.

Integrated change control

____________ is equal to benefits minus costs, or income minus expenses.

Cash flow

A(n) _____________ is a formal group of people responsible for approving or rejecting changes to a project.

change control board (CCB)

_______________ involves identifying, evaluating, and managing changes throughout the project life cycle.

Integrated change control

__________________ is a SWOT analysis technique that uses branches radiating from a core idea to structure thoughts and ideas.

Mind mapping

________________ is a method of calculating the expected net monetary gain or loss from a project by calculating the value of all expected future cash inflows and outflows at the present time.

Net present value (NPV) analysis