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Cognitive dissonance
Discomfort from conflicting beliefs or actions.
Misalignment of beliefs and actions
Cognitions are…
Beliefs
Heaven's Gate Cult
Example of dissonance leading to irrational behavior.
Festinger (1957)
Introduced the concept of cognitive dissonance.
Self-esteem
People’s evaluations of their own self-worth.
Aronston (1969)
Dissonance impacts self-esteem significantly.
Dissonance = more powerful/upsetting when people behave in ways that threaten(conflict/disrupt) self-esteem.
When is dissonance more powerful and upsetting?
When people behave in ways that threaten(conflict/disrupt) self-esteem
Self-Esteem Functions
Reduces anxiety about mortality(anxiety about death-related thoughts).
Links to success and well-being.
Reduces depression
What do people do to reduce this discomfort of cogntive dissonance?
Change their attitudes
Justify their decisions
Alter their behaviours.
Reduction of Dissonance Strategies
Methods to align behavior with beliefs.
Reducing Dissonace
Change Behaviour
Change cognition
Add new cognition
Self-affrimation
Reducing dissoncance through changing beahviour:
Change behaviour to line with conflicting cognition.
Reducing dissonance through changing cognition:
Attempting to justify behaviour by changing one of the cognitions(beliefs).
Reducing dissonance through adding new cognition:
Justify behaviour by adding new cognitions.
Examples of Dissonance Reduction: Changing behaviour in line with dissonant cognition
Quitting smoking because you know it isn’t healthy.
Examples of Dissonance Reduction: Changing cognition in line with behaviour
To continue smoking- decide that smoking isn’t actually that bad for your health.
Examples of Dissonance Reduction: Adding new cognition
Decide that smoking reduces your stress
Values Affirmation Exercises
Writing exercises to reinforce self-worth and reduce dissonance.
Self-Affirmation
Add a new cognition about a different, unrelated, positive
attribute to boost self-concept/perceptions about behaviour.
Cognitive Dissonance Examples
Illustrate conflicts between beliefs and actions.
When do we experience cognitive dissonance?
When making decisions
How is a choice in decision cognitive dissonance?
There is dissonance in the choice
choice we made has some negative aspects
Option we didn’t choose has some positive aspects
Post-Decision Dissonance
Regret after choosing due to rejected option's appeal.
Factors Increasing Dissonance
Importance
Permanence
irrevocability of choices.
Dissonance Reduction
Enhancing chosen option's appeal; diminishing rejected one's.
Post-decision dissonance reduction
enacing chosen option’s apeal
downlaying negative aspects
VICE VERSA
devaluing rejected alternatives
diwnplaying positie aspects
Distorting likes/dislikes
Justification of Effort
Valuing outcomes more after significant effort required.
Aronson and Mills (1959)
Students who underwent severe initiation rated a dull group discussion more favourably than those with no initiation.
Brehm (1956) Study
*Women rated chosen appliance higher post-decision.
Steele et al. (1988) Study
Lab coats reduced rating distortions through self-affirmation.
External Justification
Behavior adjustment due to outside incentives or threats.
Internal Justification
Changing beliefs to align with one's behavior.
Festinger & Carlsmith (1958) Study
Lower payment led to greater enjoyment rating in boring tasks.
They believed they truly enjoyed the task.
Punishment
Severe punishment can justify behavior externally.
Severe Punishment Effects
Increases desirability of forbidden items
i.e children who aren’t allwoed to eat sweet treats, more likely to eat sweet treats.
Mild Punishment Effects
Reduces desirability of forbidden items.
Freedman (1965) Study
Mild punishment led to lasting avoidance of toys.
Justifying Cruelty
Dissonance arises from self-view conflicts with cruelty.
David & Jones (1960) Study
Participants rated victim negatively after insulting them to reduce dissonance.
Dissonance Reduction Strategies w/others
Distance
Alter behaviour
Downplay importance
Self-Evaluation Maintenance Theory
Dissonance occurs when peers outperform us.
Tesser (1988) Study
Participants gave harder clues to friends competitively to reduce dissonance.
Hypocrisy Induction
Creating dissonance by highlighting belief-behavior contradictions
having indvduals make statemts that counter ther behaviours. then poiynt out inconsistencey( acusee of being hypocrite).
Leads to more responsible beaviours
Applications of Hypocrisy Induction
Encourages behavior change in various health contexts
i.e., smoking, wearing suncream, stopping disordered eating, road rage, etc…
So much of human thinking is……
not rational, but rationalizing