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Airline Scheduling
One of the primary products of an airline and a leading factor in a passenger’s choice of carrier.
One of the most difficult jobs in an airline and as important as forecasting, pricing, fleet planning, or financing.
A schedule can make or break an airline.
The goal is to balance adequate service and economic strength.
The Major Internal and External Factors That Affect the Scheduling Process
Maintenance Efficiency Goals
Flight-Operations Factors in Schedule Planning
Facility Constraints
Role of the Scheduling Department in Developing and Coordinating the Schedule Planning Process
All productive resources (planes, personnel, facilities) must operate the schedule safely and dependably.
All selling resources (ticket offices, sales reps) must attract passengers and cargo.
The schedule planner must balance conflicting objectives to create an optimal schedule.
Traffic Flow
Number of originating and connecting passengers varies based on geography, route structure, and competition.
Schedule Salability
Even a 15-minute change in departure time can affect demand.
Schedule convenience is critical in a passenger’s airline choice.
Schedule Adjustments
A tightly woven schedule structure means changes affect multiple flights.
Factors: Time zones, station personnel, equipment turnaround time, chain reaction effects.
Load-Factor Leverage
Airlines produce available seat-miles, but only sell occupied seats.
A small shift in load factor can turn a money loser into a profitable trip.
Traffic Flow
Schedule Salability
Schedule Adjustments
Load-Factor Leverage
Unique Problems Facing Schedulers
Skip-Stop
Local-Service
Cross-Connections (Hub and Spoke)
Nonstops
Four Basic Schedule Types
Skip-Stop
Flights skip some intermediate stops to reduce travel time.
Pro: Faster service to some cities.
Con: No service between consecutive stations.
Local-Service
Short-range aircraft stop at all points and connect with long-range aircraft.
Pro: Provides direct connections between small cities and main hubs.
Con: Requires a change of planes.
Cross-Connections (Hub and Spoke)
Flights from multiple cities connect at a hub airport before continuing to final destinations.
Pro: Efficient use of aircraft.
Con: Possible long layovers.
Nonstops
Direct flights between two points without intermediate stops.
Pro: Fastest travel time.
Con: No service for intermediate stations.