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13 Terms

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Airline Scheduling

  • One of the primary products of an airline and a leading factor in a passenger’s choice of carrier.

  • One of the most difficult jobs in an airline and as important as forecasting, pricing, fleet planning, or financing.

  • A schedule can make or break an airline.

  • The goal is to balance adequate service and economic strength.

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The Major Internal and External Factors That Affect the Scheduling Process

  1. Maintenance Efficiency Goals

  1. Flight-Operations Factors in Schedule Planning

  2. Facility Constraints

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Role of the Scheduling Department in Developing and Coordinating the Schedule Planning Process

  • All productive resources (planes, personnel, facilities) must operate the schedule safely and dependably.

  • All selling resources (ticket offices, sales reps) must attract passengers and cargo.

  • The schedule planner must balance conflicting objectives to create an optimal schedule.

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  1. Traffic Flow

  • Number of originating and connecting passengers varies based on geography, route structure, and competition.

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  1. Schedule Salability

  • Even a 15-minute change in departure time can affect demand.

  • Schedule convenience is critical in a passenger’s airline choice.

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  1. Schedule Adjustments

  • A tightly woven schedule structure means changes affect multiple flights.

  • Factors: Time zones, station personnel, equipment turnaround time, chain reaction effects.

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  1. Load-Factor Leverage

  • Airlines produce available seat-miles, but only sell occupied seats.

  • A small shift in load factor can turn a money loser into a profitable trip.

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  1. Traffic Flow

  2. Schedule Salability

  3. Schedule Adjustments

  4. Load-Factor Leverage

Unique Problems Facing Schedulers

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  1. Skip-Stop

  2. Local-Service

  3. Cross-Connections (Hub and Spoke)

  4. Nonstops

Four Basic Schedule Types

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  1. Skip-Stop

  • Flights skip some intermediate stops to reduce travel time.

  • Pro: Faster service to some cities.

  • Con: No service between consecutive stations.

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  1. Local-Service

  • Short-range aircraft stop at all points and connect with long-range aircraft.

  • Pro: Provides direct connections between small cities and main hubs.

  • Con: Requires a change of planes.

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  1. Cross-Connections (Hub and Spoke)

  • Flights from multiple cities connect at a hub airport before continuing to final destinations.

  • Pro: Efficient use of aircraft.

  • Con: Possible long layovers.

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  1. Nonstops

  • Direct flights between two points without intermediate stops.

  • Pro: Fastest travel time.

  • Con: No service for intermediate stations.