FBLA - Intro to Business Communication

which word has the most unfavorable tone?

cheap

you will make an initial oral presentation to a board of directors of an international company. All members of the board are competent speakers of English as a second language. You should:

enunciate precisely and speak more slowly than normal

Kevin needs to give an immediate account of a sales conference to ten people. Which of the following is not an appropriate way to communicate this information.

report

which sentence most correctly applies effective writing principles

You savings start earning interest on the day of deposit.

In delivering an oral presentation the most important consideration is that the

content is accurate

emphasizing positive aspects in any speaking situation

is good business practice

when visuals are used effectively

the audience will communicate quickly

email messages should be written

in a format like a memo

an application letter should b organized as a

persuasive message

mandys costumer service letter includes a heading, inside address, body, and closing. Whats missing

the greeting

which type of grammatical error occurs in the following sentence? "While reviewing the report, the fire alarm sounded, and everyone left the building."

dangling modifier

the subject line

sets the stage for the receiver to understand the message

However fast the train may go, a plane is still faster.

the sentence has correct punctuation

We discovered that those kinds of form letters do not get results. Did you see the picture of President Bush and myself in Newsweek?

both are grammatically incorrect

the (capitol/capital) of Virginia is richmond

capital

body language

includes facial expressions and gestures

colleague, congradulate, harass

1 error

prevelent, calender, mathmatics

3 errors

mileage, exaggerate, efficiency

none

beneficial, tarriff, serviceable

1 error

dictionery, competant, witholding

3 errors

impatient, interceed, lible

2 errors

Dear Mr. Johnson;

1 error

We are pleased to enclose your new Lenox Square credit card. You may use these.

no errors

card in both our Lenox Square and Buckhead location. Since you have such a fine

2 errors

credit record you will be abe to charge as much as $4,000.00 o our impeccably-tailored clothing and accessories.

3 or more errors

Hour annual spring sale starts on april 31. A broshure describing our exciting bargans

3 or more errors

are enclosed, to.

1 error

Which word below is not one of the eight parts of speech?

a. subject b. noun c. interjection d. verb

subject

Which sentence contain a correct verb-preposition combination?

a. I wish this project were over with.

b. Did you agree with the president's statement?

c. The team always argues with something in the playbook.

d. He felt he could not agree with the plan.

Did you agree with the president's statement?

Select the sentence below that has the correct object of the preposition.

a. Who did you speak to?

b. I did see you at the meeting with he and she.

c. Did you send the check to myself?

d. With whom did you work on the FBLA project?

With whom did you work n the FBLA project?

Decide which sentence blow represents to present tense of the verb.

a. They will have moved into their new apartment by June.

b. Javier talked to Saip yesterday also.

c. Saip is talking to his brother on the computer.

d. The brothers have written to each other several times.

c

Determine the sentence below that shows a correct infinitive usage.

a. To seriously write checks to pay bills is my method.

b. Joseph needs to carefully study the rules.

c. Raymond made the decision to train for the Olympics.

d. Taking care of business means to consistently work late hours.

c

A proper punctuation mark to use after a salutation in a business letter is the

colon

What is the proper use of parentheses?

a. remember the parentheses emphasizes the information

b. avoid other marks of punctuation in the paragraph\

c. use them in pairs, not spacing after the opening or before the closing one

d. always place a mark of punctuation in front of the opening parenthesis

c

Select the sentence that shows proper capitalization.

a. I spent a week in the City of Rome.

b. Did you eat French Fries for lunch today?

c. She owns a house in cook county in Georgia.

d. A popular website is Google which can be accessed on the Internet.

d

Before the advent of computers, to show the title of a complete work such as books, ___ was (were) often used.

underling

___ and ____ are placed inside quotation marks.

semicolons, colons

Words that end in sis form plurals by

a. changing the word to another one that is easier

b. changing sis to ses

c. hyphenating each word

d. adding an apostrophe and s

b

When a word begins with a vowel sound, use

a. a before it

b. an before it

c. write it as an event

d. write it as a route

b

what is plagiarism?

a. not likely to result in a lawsuit

b. required to become a good researcher

c. a legal option in research

d. using someone's materials without giving credit

d

in a report, visual aids should be acknowledged :

a. as a source just as in other documentation of sources

b. if the visual is a chart

c. if the cart has a source note already on it

d. only if the author requires it legally

a

reports usually

a. include opinions of the author

b. hearing clearly

c. include facts based on research

d. follow an agenda

c

When you are unsure about word pronunciation and the dictionary shows two choices:

a. the first one listed is the preferred pronunciation

b. realize that all words listed may not be appropriate in the business

c. decide if you want to review the syllables and the accent marks

d. alternate the two pronunciations to give variety

a

Select the sentence below that provides the qualities of clear and concise.

a. The manager said he should value your document.

b. Your partner should edit, proofread, edit, proofread and revise your document to facilitate good grammar.

c. Your partner should edit and proofread your document.

d. Getting up in the morning, putting on your clothes, setting off to breakfast, and work on the lawn are the steps you should follow.

c

the Cs of good communication

clear, correct, and concise

If you drop flabby expressions, unnecessary introductory words, get rid of redundant expressions, and eliminate useless words, your writing will be:

more concise

The following phrase is usually considered trite: "Thank you in advance". Which alternate below would you use instead?

a. Let me thank you in advance.

b. Thanking you in advance, I am

c. Thank you for

d. I want to take the opportunity to thank you for

c

Jargon is often known as

specialized vocabulary used by a business or industry

Those not familiar with English may be confused by words, phrases, or sentences, namely phrases or idioms as shown below: select the most confusing.

a. Take this form to your manager.

b. Here is your assignment.

c. "Push the envelope"

d. Your interview will be at 2 pm

c

Slang can confuse many people if unfamiliar with it. Select the slang statement>

a. Got cha, let's like burn the midnight oil.

b. show me the real statistics.

c. let's take this to the manager to sign.

d. let's get behind the manger on this proposal.

a

proofread carefully all names and addresses because:

a. most of us immediately dislike seeing our name misspelled

b. addresses re automated by the post office

c. addresses cannot be changed expect by the postal office

d. names are an impersonal part of a letter

a

human resources refer to the criteria about discrimination its groups as :

a. discrimination criteria

b.quid pro quo

c.sexual harassment studies

d. protected groups

d

a listening barrier can be anything that interferes in the process such as:

a. physical distractions

b. hearing clearly

c. appropriate preparation

d. analyzing the process

a

if the receiver senses a difference between the sender's verbal and nonverbal message, the receiver:

a. will believe what he or she sees

b. may file a discrimination claim

c. may ask for a clarification once

d. will believe what he or she hears

a

The first step to prepare for a presentation is to :

a. secure materials for the presentation

b. determine the purpose

c. analyze the audience

d. organize and select visual aids

b