Chapters 1-3 (Exam 1) - Inter. Comm.

CHAPTER ONE

What is the definition of communication?

The process of creating and sharing meaning through verbal and nonverbal messages.

What is human communication?

The process by which people interact

What is a communicative experience?

Any interaction where meaning is created or exchanged between people.

What is the linear model of communication?

A one-way transmission of a message from sender to receiver.

What is the interactional model of communication?

A two-way process including feedback between sender and receiver.

What is the transactional model of communication?

A simultaneous process where both people send and receive messages at the same time.

What is the key idea from the Bateson documentary?

Communication includes digital (verbal) and analogic (nonverbal) codes; “You cannot not communicate.”

Principle: Communication is constant — what does this mean?

You are always communicating

Principle: Communication is a process — meaning?

It is ongoing

Principle: Communication is irreversible — meaning?

Once a message is sent

Principle: Communication expresses content and relationship — meaning?

Messages share information (content) and express how people relate (relationship).

Principle: Communication is symbolic — meaning?

Words and nonverbal signals represent ideas rather than containing them.

Principle: Communication is learned — meaning?

People develop communication habits through family

What is the implicit value system of interpersonal communication?

Communication should be respectful

What are the three qualities of an effective interpersonal communicator?

Openness

What is openness?

Being honest

What is flexibility?

Adapting to situations and other people’s needs.

What is kindness?

Communicating with compassion

CHAPTER TWO

(Perception & Self-Concept)

What is perception?

The process of selecting

What are the three stages of perception?

Sensing

What is sensing?

Taking in stimuli through the senses.

What is organizing?

Structuring or categorizing information to make sense of it.

What is interpreting?

Assigning meaning to what we sensed and organized.

How does position in space affect perception?

Where you are physically located shapes how you see events.

How do physical differences influence perception?

Unique biological traits (height

How does past experience influence perception?

Previous events and memories shape how you interpret current situations.

How do expectations influence perception?

What you expect to happen influences what you notice and how you interpret it.

How do you increase the accuracy of your perceptions?

Understand your limits

What is perception checking?

Asking questions to verify whether your interpretation is correct.

What does it mean to distinguish observation from inference?

Observation = what you can directly see. Inference = the meaning you assign.

What is self-concept?

Your overall understanding and evaluation of who you are.

What is reflected appraisal?

Your sense of self based on how others treat or evaluate you.

What is social comparison?

Forming self-concept by comparing yourself to others.

What is personal construction?

The judgments and beliefs you form about yourself based on experiences.

How does social media affect self-concept?

It can distort self-image through comparisons

What does “unplug” mean?

Take breaks from social media to avoid unhealthy comparison.

What does “tune in” mean?

Notice your emotional reactions to online interactions.

What does “connect” mean?

Build meaningful face-to-face relationships to support a healthy self-concept.

CHAPTER THREE

(Verbal Communication)

What is verbal communication?

The use of spoken or written words to create meaning.

What is a symbol?

Something that represents something else (e.g.

Principle: Verbal communication is symbolic — meaning?

Words stand in for concepts; they are not the thing itself.

Principle: Verbal communication is rule-governed — meaning?

Language follows agreed-upon grammar and social norms.

Principle: Verbal communication is creative — meaning?

People can shape and change meaning through word choice.

Principle: Verbal communication is subjective — meaning?

Words may mean different things to different people.

Principle: Verbal communication is linked to culture — meaning?

Language reflects cultural values and worldviews.

What are “I-statements”?

Statements that express your feelings without blaming others (“I feel… when…”).

Why are “I-statements” useful? They reduce defensiveness and increase clarity during conflict.