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social influence
how the presence or absence of other people impacts behaviour
Obedience
a form of social influence that involves performing an action under the orders of an authority figure
Milgram Experiment
A series of psychological experiments which measured the willingness of study participants to obey an authority figure who instructed them to perform acts that conflicted with their personal conscience.
two factors that affect obedience
1. Dispositional
2. Situational
dispositional factors
internal and personal qualities of a person. e.g genetics, personality and intelligence
situational factors
external factors in the environment that influence behaviour. E.g work, school and others
Stanford Prison Experiment
Research was conducted to explore the psychological effects of perceived power
Results of Stanford Prison Experiment
situational rather than dispositional factors play a significant role in the behaviours exhibited at any given time
Conformity
a form of social pressure where individuals yeild to group pressure
Asch Experiment
investigated the extent to which social pressure from a majority group could affect a person to conform
factors affecting obedience
1. Prestige
2. proximity
3. deindividuation
Deindividuation
losing one's individuality
3 types of conformity
Compliance
Identification
Internalisation
complience
publicly changing one's behaviour to be more like the majority
identification
When someone takes on the views of individuals or groups that they admires
internalisation
Deepest type of conformity. Results in change to both private and public behaviour to match those of the group or an individual
normative conformity
occurs when a person conforms to be accepted or belong to a group
informational conformity
occurs when a person confroms to gain knowledge or because they believe someon is 'right'
attitude
a set of emotions, beliefs and behaviours towards a particular object, person, issue or event
Persuasion
the art of convincing others to change their attitudes or behaviours
Katz's ABC model
a model that suggests an attitude consists of three components
(A)ffective
one's emotional reaction or feeling towards an event, person, object or issue
(B)ehaviour
the actions someone takes in response to the event, person, object or issue. some common actions include protest, participate, ignore
(C)ognitive
the beliefs someone has about a topic
Yale Attitude Change Approach
The study of the conditions under which people are most likely to change their attitudes in response to persuasive messages, focusing on the source of the communication, the nature of the communication, and the nature of the audience
Elaboration Likelihood Model (ELM)
a model of persuasion maintaining that there are two different routes to persuasion: the central route and the peripheral route
central route of persuasion
causes the audience think carefully about the message and evaluate the information. Uses data and facts
peripheral route of persuasion
relies on positive characteristics such as good emotions, celebrity endorsement, and catch jingles.
direct experiences
the belief that attitudes are formed and changed through direct experiences.
indirect experiences
when exposed to a topic, event, issue or object a less personal attitude is formed. E.g advertising
norm of reciprocity
individuals will give back when they recieve something. E.g food tasting
door-in-the-face technique
persuasive technique involving making an unreasonably large request before making the small request we're hoping to have granted
foot-in-the-door technique
a technique that involves a small request followed by a larger request
bidirectional relationship
A relationship functioning in two directions.
strength of attitude
strong attitudes are those that are firmly and highly influence one's behaviour
Accessibility of attitudes
the ease with which the attitude comes to mind.
Highly accessible attitudes
tend to be stronger and lead to predictable behaviour
specificity of attitudes
specific attitudes lead to consistent behaviour.
self-perception
when we use our own behavior as a guide to help us determine our own thoughts and feelings
cognitive dissonance
the discomfort that people feel when two cognitions (beliefs, attitudes) conflict, or when they behave in ways that are inconsistent with their conception of themselves
situational pressure
when people alter their behaviour to suit the social situation/environment. E.g peer pressure in adolescent drinking
self-monitoring
being attuned to the way one presents oneself in social situations and adjusting one's performance to create the desired impression
high self monitors
individuals that are concerned about being liked and accepted by other and are more likely to be influenced by others.
low self monitors
are not so concerned by what their friends think and won't be influenced by peer pressure
behaviour counts
A record of how often a particular behaviour was observed in a given period of time.
self-reports/surveys
uses questionnaires and rating scales as a method that allows participants to provide personal insight into their thoughts and perceptions.
Implicit Association Test
A test that allows the testing of implicit attitudes which are less accessible than our conscious awareness