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Attributions
Explanations we create for the causes of behavior (our own and others').
Dispositional (internal qualities)
Attributing behavior to someone's personality, traits, or abilities.
Situational (external circumstances)
Attributing behavior to environmental factors or the context.
Explanatory Styles
Individual differences in the way people typically explain the causes of events.
Optimistic
Explaining negative events as external, unstable, and specific.
Pessimistic
Explaining negative events as internal, stable, and global
Actor-observer bias
The tendency to attribute our own behavior to situational causes and others' behavior to dispositional causes.
Fundamental attribution error
The tendency to overestimate the role of dispositional factors and underestimate the role of situational factors in explaining others' behavior.
Self-serving bias
The tendency to attribute our successes to internal factors and our failures to external factors.
Internal locus of control
The belief that one controls their own outcomes and life events.
External locus of control
The belief that external forces (luck, fate, others) control one's outcomes.
Person perception
The processes by which we form impressions of and make judgments about other people.
Mere exposure effect
The phenomenon that repeated exposure to a stimulus (person, object, etc.) increases our liking for it.
Self-fulfilling prophecy
A belief or expectation that leads to its own fulfillment.
Social comparison (upward or downward)
Evaluating oneself by comparing to others who are perceived as better (upward) or worse (downward).
Relative deprivation
The feeling of discontent felt when one compares their situation to others who are perceived as better off.
Attitude
A relatively stable evaluation of a person, object, or idea.
Stereotype
A generalized belief about a group of people, often oversimplified and inaccurate.
Prejudice
A negative attitude or feeling toward a group and its members.
Discrimination
Unjustified negative behavior toward a group and its members.
Implicit attitudes
Unconscious, automatic evaluations that influence our feelings and behavior.
Just-world phenomenon
The belief that the world is fair and people get what they deserve.
Out-group homogeneity bias
The tendency to perceive members of out-groups as being more similar to each other than members of one's own in-group.
In-group bias
The tendency to favor one's own group over other groups.
Ethnocentrism
The belief that one's own culture or ethnic group is superior to others
Belief perseverance
The tendency to stick to one's initial beliefs even when presented with contradictory evidence.
Confirmation bias
The tendency to seek out information that confirms one's existing beliefs and ignore or distort contradictory evidence.
Cognitive dissonance
The discomfort experienced when holding conflicting beliefs, attitudes, or behaviors, which motivates a change to reduce the discomfort.
Social norms
Shared rules and expectations about how to behave in a particular social group or situation.
Descriptive
Perceptions about how people actually behave in a given situation.
Injunctive
Perceptions about what behaviors are approved or disapproved of by others.
Social influence theory
The ways in which people's thoughts, feelings, and behaviors are affected by other people.
Normative
Conformity based on a person's desire to be liked or accepted by others.
Informational
Conformity based on accepting evidence about reality provided by other people.
Persuasion
The process by which a message induces change in beliefs, attitudes, or behaviors.
Elaboration likelihood model
A theory of persuasion that proposes two routes to attitude change: central and peripheral.
Central route to persuasion
Attitude change based on thoughtful consideration of the arguments presented.
Peripheral route to persuasion
Attitude change based on superficial cues associated with the message (e.g., attractiveness of the speaker).
Halo effect
A cognitive bias where our overall impression of a person influences how we feel and think about their character.
Foot-in-the-door technique
A compliance tactic in which you first ask for a small request, and once it's granted, you ask for a larger, related request.
Door-in-the-face technique
A compliance tactic in which you first ask for a large request that is likely to be refused, and then you ask for a smaller, more reasonable request.
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
Obedience
Compliance with an order, request, or law or submission to another's authority.
Individualism
A social theory favoring freedom of action for individuals over collective control.
Collectivism
A social theory emphasizing interdependence, cooperation, and the priority of group goals over individual ones.
Multiculturalism
The presence of, or support for the presence of, several distinct cultural or ethnic groups within a society.
Group polarization
The tendency for group discussion to strengthen the initial leanings of the group members.
Groupthink
A mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
Diffusion of responsibility
The tendency for individuals to feel less responsible for taking action when other people are present.
Social loafing
The tendency for people in a group to exert less effort when pooling their efforts toward a common goal than when individually accountable.
Deindividuation
The loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity.
Social facilitation
Improved performance on simple or well-learned tasks in the presence of others.
False consensus effect
The tendency to overestimate the extent to which others share our beliefs and behaviors.
Superordinate goals
Shared goals that necessitate cooperative effort; goals that override people's differences from one another.
Social traps
A situation in which conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior.
I/O Psychologists (Industrial/Organizational Psychologists)
Psychologists who apply psychological principles to the workplace to improve productivity and the quality of work life.
Altruism
Unselfish regard for the welfare of others.
Social reciprocity norm
The expectation that people will help those who have helped them
Bystander effect
The finding that a person is less likely to provide help when there are other bystanders.
Psychodynamic view of personality
A perspective emphasizing unconscious psychological processes and the influence of early childhood experiences on personality development.
Role of the unconscious
The part of the mind containing thoughts, feelings, memories, and urges that are outside of conscious awareness but still influence behavior.
Id
In psychoanalytic theory, the unconscious psychic entity present at birth that operates on the pleasure principle, demanding immediate gratification.
Superego
In psychoanalytic theory, the internalized ideals and standards of society, often representing the conscience.
Ego
In psychoanalytic theory, the largely conscious, "executive" part of personality that mediates among the demands of the id, superego, and reality.
Ego defense mechanisms
Unconscious psychological strategies used to protect oneself from anxiety arising from unacceptable thoughts or feelings.
Repression
Unconsciously pushing anxiety-arousing thoughts, feelings, and memories from consciousness.
Denial
Refusing to accept reality or facts.
Displacement
Redirecting unacceptable feelings from the original source to a safer, substitute target.
Projection
Attributing one's own unacceptable thoughts or feelings to others.
Rationalization
Creating self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions.
Reaction formation
Acting in a way that is the opposite of one's true, often unconscious, feelings.
Regression
Retreating to an earlier psychosexual stage, where some psychic energy remains fixated.
Sublimation
Transforming unacceptable urges or impulses into socially acceptable behaviors.
Projective tests to assess personality
Personality tests that provide ambiguous stimuli designed to trigger projection of one's inner dynamics. (Note: No projective tests are specifically named.)
Humanistic psychology
A perspective that emphasizes human potential for growth, self-actualization, and free will.
Unconditional (positive) regard (UPR)
According to Rogers, an attitude of total acceptance toward another person, regardless of their flaws.
Self-actualizing tendency
According to Rogers, the innate drive to develop our full potential and capabilities.
Social-Cognitive view of personality
A perspective emphasizing the interaction of traits, conscious thoughts, and social context in shaping personality.
Reciprocal determinism
The interacting influences of behavior, internal cognition, and environment.
Self-efficacy
One's sense of competence and effectiveness.
Self-concept
All our thoughts and feelings about ourselves, in answer to the question, "Who am I?".
Self-esteem
One's feelings of high or low self-worth.
Trait view on personality
A perspective that describes personality in terms of stable and enduring behavior patterns, or dispositions to feel and act.
Big Five Theory (OCEAN)
A model that proposes five basic personality dimensions
Openness
Imaginative, curious, artistic, insightful, original.
Conscientiousness
Organized, careful, disciplined, responsible.
Extraversion
Sociable, outgoing, assertive, energetic.
Agreeableness
Cooperative, kind, trusting, empathetic, warm.
Neuroticism (Emotional Stability)
Anxious, moody, irritable, worried, tense (low end: calm, secure, self-satisfied).
Personality inventories
Questionnaires (often with true-false or agree-disagree items) on which people respond to items designed to gauge a wide range of feelings and behaviors; used to assess selected personality traits.
Factor analysis
A statistical procedure that identifies clusters of related items (called factors) on a test; used to identify different dimensions of performance that underlie a person's total score
Motivation
A need or desire that energizes and directs behavior
Drive-reduction theory
The idea that a physiological need creates an aroused tension state (a drive) that motivates an organism to satisfy the need.
Homeostasis
The maintenance of a steady internal state
Arousal theory
The idea that people are motivated to maintain an optimal level of alertness and physical and mental activation.
Optimal arousal
The level of arousal at which performance is best.
Yerkes-Dodson Law
The principle that performance increases with arousal only up to a point, beyond which performance decreases.
Self-determination theory
A theory of motivation that emphasizes three innate psychological needs: autonomy, competence, and relatedness.
Intrinsic motivation
A desire to perform a behavior effectively for its own sake.
Extrinsic motivation
A desire to perform a behavior to receive promised rewards or avoid threatened punishment.