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THE ROLE AND IMPACT OF BUSINESS
Competition
Direct Competition: Businesses offering the same product/service to the same target market
Example: McDonald's vs Burger King
Indirect Competition: Different products/services satisfying the same consumer need
Example: Netflix vs movie theaters (both provide entertainment)
Needs vs Wants
Needs: Essential for survival (food, shelter, clothing)
Wants: Desired but not essential (luxury cars, designer clothes)
Maslow's Hierarchy of Needs (Pyramid)
Physiological (bottom): Food, water, sleep
Safety: Security, employment, health
Love/Belonging: Friendship, family, intimacy
Esteem: Self-respect, recognition, achievement
Self-Actualization (top): Creativity, problem-solving, reaching potential
Trend vs Fad
Trend: Long-term change in consumer behavior (online shopping)
Fad: Short-term popular craze (fidget spinners)
Goods vs Services
Goods: Tangible products you can touch (cars, phones)
Services: Intangible activities performed for others (haircuts, banking)
Product Life Cycle (PLC)
Introduction: New product, low sales, high costs
Growth: Sales increase rapidly, profits rise
Maturity: Sales peak, competition increases
Decline: Sales fall, profits decrease
Business Ownership Types
Sole Proprietorship
One owner
Unlimited liability
Easy to start
Owner keeps all profits
Partnership
2+ owners sharing profits/losses
Unlimited liability (general partners)
Shared decision-making
Corporation
Private: Shares not publicly traded, limited shareholders
Public: Shares traded on stock exchange, unlimited shareholders
Limited liability for shareholders
Separate legal entity
Cooperative
Owned and operated by members
Democratic control (one member, one vote)
Profits shared among members
Franchise
Franchisor: Company granting franchise rights
Franchisee: Individual buying franchise rights
Proven business model, ongoing support
Liability
Unlimited Liability: Personal assets at risk for business debts
Limited Liability: Personal assets protected, only investment at risk
Business Ethics & Responsibility
Ethics: Moral principles guiding business decisions
Social Responsibility: Business obligation to benefit society
Globalization: Worldwide integration of markets and businesses
Marcus's 3 P's (The Profit)
People: Right team, leadership, employee engagement
Process: Efficient operations, systems, workflows
Product: Quality offering that meets customer needs
ENTREPRENEURSHIP
What is an Entrepreneur?
Person who starts and operates a business venture
Takes financial risks for profit