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Market segmentation
Dividing a market into groups with similar characteristics
Market positioning
How a brand wants customers to view it compared to competitors
Value proposition
The main benefit or reason a customer should choose a product
Unique selling proposition (USP)
What makes a product different or better than competitors
Brand equity
The value a brand gains from being recognizable trusted and respected
Customer lifetime value (CLV)
The estimated total value a customer provides over their relationship with a company
Customer acquisition cost (CAC)
The cost of gaining a new customer
Market penetration
Increasing sales of an existing product in an existing market
Market development
Selling an existing product to a new market
Product development
Creating a new product for an existing market
Diversification
Introducing a new product into a new market
Cannibalization
A new product taking sales away from the company's existing products
Disintermediation
Removing intermediaries from the distribution process
Omnichannel marketing
Creating a connected customer experience across multiple marketing channels
Impression
One instance of an advertisement being displayed
Reach
The number of unique people exposed to an advertisement
Frequency
The average number of times people see an advertisement
Conversion rate
The percentage of people who complete a desired action
Click-through rate (CTR)
The percentage of people who click an advertisement or link after seeing it
A/B testing
Comparing two versions of something to determine which performs better
Remarketing/Retargeting
Advertising to people who have previously interacted with a business
Earned media
Exposure a business receives without directly paying for the placement
Brand extension
Using an existing brand name for a new product or category
Line extension
Adding variations to an existing product line
Psychographic segmentation
Dividing customers based on personality values interests lifestyles or attitudes