Project/Phase Closure, Benefits Realization, Knowledge Transfer

These flashcards cover key concepts from the lecture on project closure, benefits realization, and knowledge transfer.

What are the main activities involved in closing a project or phase?

Acceptance of deliverables, transitioning deliverables to customer, notifying enterprise functions, preparing final report, concluding external obligations, archiving project information, and releasing resources.

What is the definition of acceptance criteria in project management?

Acceptance criteria are the predefined conditions that must be met for a project deliverable to be accepted by stakeholders.

What does 'DoD' stand for in project management?

DoD stands for 'Definition of Done', which signifies the completion status of a product based on stakeholder agreement.

Name a reason why projects or phases may close prematurely.

A reason could be that an internal organization makes a change to the business case.

What should be included in a benefits management plan?

It should define potential benefits, metrics for measuring benefits, time frames for realization, and the benefits owner responsible for achieving them.

What are the two types of knowledge that need to be transferred from the project team to the customer?

Explicit knowledge and tacit knowledge.

What are transition activities that ensure successful handover of deliverables?

Training on the new product, providing documentation, effective communication, and post-implementation support.

What is the importance of conducting retrospectives during project closure?

Retrospectives capture key successes and challenges, allowing teams to internalize learning and improve future projects.

How should lessons learned be documented at project closure?

Lessons learned should cover scope changes, schedule impacts, risks, stakeholder relationships, and recommendations.

What does it mean to archive project information?

Archiving project information means collecting, indexing, and filing all relevant project documentation and records for future reference.