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What are the four main areas of technician safety?
Personal, component, electrical, and chemical safety.
What commonly creates a trip hazard in an IT workspace?
Cables, tools, or equipment left in walkways.
What is the correct basic lifting technique?
Bend your knees, keep the load close, and lift with your legs.
What should you do with a heavy or awkward object?
Use a cart or request a team lift rather than lifting alone.
When is eye protection appropriate?
When particles, dust, chemicals, or debris could reach the eyes.
What does ESD mean?
Electrostatic discharge: a sudden transfer of static electricity.
Why is ESD dangerous to computer components?
A discharge too small to feel can damage sensitive electronic circuits.
How should circuit boards be handled?
Hold them by the edges; avoid contacts, chips, and connector pins.
How should static-sensitive parts be transported?
In properly closed antistatic packaging.
What does a grounded ESD wrist strap do?
Keeps the technician and equipment at a similar electrical potential.
What is the purpose of an ESD mat?
It provides a controlled static-safe work surface.
What should happen before opening a computer?
Shut it down, unplug AC power, and follow the service manual.
Does a surge protector make internal repairs safe?
No. It protects equipment from surges; it does not replace disconnecting power.
Why can unplugged equipment remain dangerous?
Capacitors can retain stored electrical energy.
What is an SDS?
A Safety Data Sheet describing hazards, PPE, first aid, storage, and disposal.
What was the older name for an SDS?
Material Safety Data Sheet, abbreviated MSDS.
How should a used lithium-ion battery be prepared for recycling?
Isolate its terminals and take it to an approved battery collection site.
What should you do with a swollen or damaged battery?
Stop using it, do not puncture it, and follow specialist disposal guidance.
How should a toner cartridge normally be discarded?
Use the manufacturer’s return program or an approved recycling program.
What should you avoid when cleaning dust from electronics?
Blowing debris toward people or using a normal vacuum on ESD-sensitive parts.