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THINK
Take the Lead
Handle the Situation
Inform Others
Now Fix the Hazard
Know where to learn more
What is an incident?
An incident is any event that has the potential to negatively impact members, guest, and team members.
Minor Incidents
Theft, allergic reactions, minor cuts and bruises and slips and falls
Major Incidents
Broken bones, heart attack, water rescue, code 100, code green
Emergency Incidents
fire, bomb threat, active threat or shooting and natural disaster
How to handle incidents?
1. Act immediately 2. Investigate Quickly 3. Report Incident. 4. Take Corrective Action 5. Follow Up
Should you mention or show video footage?
NO
All incidents must be reported
Report all incidents through the incident reporting center online
How to stay prepared for emergency
Refer to THINK Binder, know your club, participate in training programs
Responding to an emergency
remain calm
notify the Lead General
Communicate emergency over radio and paging
Do NO make assumptions
Do NOT answer questions from he members or media
do NOT allow media into the club
Safety Response Team
React and respond to emergencies at Life Time
Certified in CPR with AED and first aid certified
Code 100
If a member is experiencing a medical emergency it is a "code 100"
Code GREEN
Missing Child
Code GRAY
called for anyone who refuses to properly chick in and continues to bypass the front desk of if an exterior door is used for unauthorized entrance
Code BLACK
Active Threat
Potential Evacuation
Fire, brownout, chemical spill, bomb threat, power outage, blizzard
LOCK DOWN
response to human related threat - civil disobedience, acts of violence in areas surrounding club, or intruders that are NOT active shooters
FIRE
PASS - Pull Aim Squeeze Sweep
PPE
Personal Protective Equipment - gloves, apron, goggles, boots, ear plugs
Bloodborne pathogens
contraction, clean up
Chemicals
SDS (Safety Data Sheets) - found in cafe, laundry room , ops office, pool pump room, electronically LT central