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A collection of vocabulary flashcards based on the lecture about collecting subjective data during client interviews and health histories.
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Four phases of a client interview
Introductory, Working, Summary and Closing.
Nonverbal communication techniques
Includes appearance, demeanor, facial expression, attitude, silence, and listening.
COLDSPA mnemonic
A tool used for analyzing a client's symptom: Character, Onset, Location, Duration, Severity, and Patterns.
Genogram
A visual representation of a family's health history, used to illustrate relationships and health issues.
Subjective data
Information provided by the client that includes their feelings and perceptions.
Open-ended questions
Questions designed to elicit detailed responses from clients, encouraging them to express their feelings.
Biased questions
Questions that suggest a particular answer and can skew the data collected during an interview.
Gerontologic variations
Considerations in interviewing techniques that cater specifically to older clients.
Emotional variations
Adjustments made in interviewing clients who may have emotional issues affecting communication.
Closed-ended questions
Questions that can be answered with a simple 'yes' or 'no', often used to gather specific information.
Purpose of the introductory phase
To establish rapport, explain the interview process, and ensure client comfort and confidentiality.
Review of systems
A comprehensive assessment of each body system to identify current health issues.
Interaction with an anxious client
Provide organized information, ask simple questions, and minimize external distractions.
Interaction with an angry client
Approach calmly, allow them to vent, and maintain personal space.
Interaction with a depressed client
Express understanding without being overly optimistic; remain neutral.
Health history categories
Includes biographical data, reasons for seeking care, present health concerns, and lifestyle habits.
Sensitive issues in interviewing
Topics such as dying, spirituality, and sexuality that require careful, nonjudgmental handling.