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atropellar
to run over
el cajón
drawer
el capricho
whim
la consulta
inquiry
el DNI (Documento Nactional de Identidad)
ID
facilitar
to provide
la factura
bill
hueco/a
hollow
el ordenador
computer
superar
to exceed
suplicar
to plead
el (teléfono) móvil
cell (phone)
el/la usuario/a
customer
vaciar
to empty
comportarse
to behave
conmover
to move (emotionally)
los datos personales
personal information
deseperar(se)
to become exasperated; to despair
desistir
to give up
la esperanza
hope
la (in) comprensión
(lack of) understanding
intransigente
unyielding
luchar por
to fight for
ahora te la paso
here she is./ I’ll put her on. (on the phone)
dar de baja
to cancel (a service)
figúrate qué ambientazo
imagine the mood
indicarle que …
I must inform you that…
Me pones con un supervisor?
Can I speak with a supervisor?
no constar
to be unavailable; to not appear
saltarse una norma
to break a rule