Chapter 2 DECA flashcards

Division of labor

Specialization of individuals who perform specific tasks; jobs broken down into smaller and repetitive tasks; increases productivity and profits

Industrial revolution

was time in history when machines replaced human and animal power

management theory

is idea or collection of ideas used as set of guidelines for managing an organization

classical management

theory that focuses on organizing work with goal of increasing worker productivity

scientific management

classical management theory that uses science to study worker productivity and workflow

administrative management

classical management theory that focuses on organization as a whole and identifies effective ways to organize and manage a business

bureaucratic management

classical management theory based on precisely defined procedures and clearly defined order of command

hierarchy

system in which people, items, or issues are ranked in order of importance

behavioral management

theory that focuses on improving the organization through understanding employee motivation and behavior

quantitative approach

management theory that uses measureable techniques to improve decision-making in an organization

Total quantity management

management philosophy in which success of organization is directly related to customer satisfaction

contingency approach

theory that suggests appropriate style of management depends on the situation

evidence-based management

emerging management theory in which decisions are based on combination of critical thinking and best-available evidence