1/29
These flashcards cover essential management concepts and motivation theories based on the lecture notes.
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
Management
Achieving the goals of an organization through planning, organizing, leading, and controlling resources.
Planning
Determining organizational goals and action plans for how to achieve those goals.
Organizing
Determining a structure for both individual jobs and the overall organization.
Leading
Directing and motivating people to achieve organizational goals.
Controlling
Monitoring performance and making adjustments as needed.
Top Management
Sets the overall direction of the firm, articulating a vision, establishing priorities, and allocating resources.
Middle Management
Supervise lower-level managers and report to a higher-level manager.
First-Line Management
Directly supervise nonmanagement employees.
Technical Skills
Expertise in a specific functional area or department.
Human Skills
The ability to work effectively with and through other people.
Conceptual Skills
Ability to grasp the big-picture view of the overall organization.
Maslow’s Hierarchy of Needs Theory
A motivation theory that suggests human needs fall into a hierarchy.
Theory X
An authoritarian leadership style with tight control and limited development.
Theory Y
A liberating and developmental style that empowers and enables employees.
Job Enrichment
Creation of jobs with meaningful content to motivate employees.
Expectancy Theory
Motivation theory concerning the relationship among individual effort, performance, and reward.
Equity Theory
Proposes that perceptions of fairness directly affect worker motivation.
Two-Factor Theory
Suggests that motivators account for individual motivation.
Goal-Setting Theory
States that setting difficult yet achievable goals is a significant motivator.
Strategic Planning
High-level, long-term planning establishing a vision for the company.
Tactical Planning
More specific, shorter-term planning that applies strategic plans to functional areas.
Operational Planning
Very specific, short-term planning for daily, weekly, and monthly operations.
Contingency Planning
Planning for unexpected events involving various scenarios.
Centralization
Extent to which decision-making power is held by a few at the top.
Span of Control
Refers to the number of people a manager supervises.
Departmentalization
Division of work into logical groups.
Autocratic Leaders
Hoard decision-making power and issue orders without consulting followers.
Democratic Leaders
Share power with their followers.
Free-Rein Leaders
Set objectives for followers while allowing freedom in accomplishing them.
Control Process
Establishing standards, measuring performance, and taking corrective action.