Business Foundations

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UNIT 3 AOS 1

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39 Terms

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Sole Trader

one owner

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Partnership

two to twenty owners

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Private Limited Company

a business structure that is a seperate legal entity, owned by 1-50 shareholders and in the private sector

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Public Listed Company

a seperate legal entity, can have unlimited amount of shareholders, which are sold on the stock exchange

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Government Business Enterprise

owned by the government that aims to make a profit while providing a service

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Social Enterprise

primary aim of benefiting the community and environment, profit surplus is often redirected back into the business to help further causes

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Business Objectives

objectives are goals that provide direction for actions to be achieved within a given time

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To make a profit

business want to maximise revenue and minimise expenses

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To increase market share

to maximise the proportion of sales held by one business in a certain industry compared to competitors

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To fulfil a market need

producing products that help close a gap in the market, that is not currently being satisfied for customers

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To fulfil a social need

helping the community and environment in some way that is not being adequately addressed

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To meet shareholder expectations

aiming to maximise their return on investment through the businesses making a profit and pass on the higher dividends

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To increase efficiency

the aim to improve how well a business uses its resources such as time, labour and raw materials to reduce waste

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To increase effectiveness

the goal of improving the extent to which a business achieves their stated short-term and long-term objectives such as profit and sales

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Stakeholders

is any person or group who has a vested interest in a business and can be affected by the business

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Owners

people who organise business decisions

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Managers

employee who runs or manages a part of the business

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Employees

to aquire a payment or benefit

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Customers

to purchase the products or use the service

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Suppliers

sell resources to a business

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General Community

local people, within the area

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Management Style

refers to the behaviour, attitude and communication styles of the manager when they work or interact

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Autocratic

involves centralised decision making with one-way communication

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Persuasive

involves centralised decision making with one-way communication however the manager explains the reasoning behind the decision

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Consultative

involves centralised decision making with two-way communication where employees are asked for input prior to the decision being made

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Participative

involves decentralised decision making with two-way communication

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Laissez-faire

Managers set overarching objectives and deadlines, where employees work autonomously and choose how they go about achieving those goals

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The nature of task

the type of work, the strategic, tactical or operational level at which is occurring

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Time

the urgency of the situation based on the time available and how quickly a response is required

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Experience of employees

the amount of knowledge or previous practise in their roles

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Manager preference

the inclination of the manager themselves as to the level of communication and involvement employees have in decision-making

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Communicating

the two-way process of sending and receiving information in a clear and understandable manner

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Delegating

the transfer of authority and responsibility from a manager to an employee to carry out specific activities

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Planning

the systematic process of establishing a business’ direction or goals for the future and strategies by which to achieve them

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Decision-making

the process of identifying a specfic course of action in a fair and timely manner

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Interpersonal

skills used when interacting with others to be able to build relationships and team rapport

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Corporate Culture

refers to the shared values and beliefs of the people within a business

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Offical Corporate Culture

a business shared values and beliefs formally expressed in its written statements created by senior manager

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Real Corporate Culture

the unofficial, unwritten or actual shared values and beliefs of those within the business which could be reflected by how the staff dress, use language and treat their colleagues