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UNIT 3 AOS 1
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Sole Trader
one owner
Partnership
two to twenty owners
Private Limited Company
a business structure that is a seperate legal entity, owned by 1-50 shareholders and in the private sector
Public Listed Company
a seperate legal entity, can have unlimited amount of shareholders, which are sold on the stock exchange
Government Business Enterprise
owned by the government that aims to make a profit while providing a service
Social Enterprise
primary aim of benefiting the community and environment, profit surplus is often redirected back into the business to help further causes
Business Objectives
objectives are goals that provide direction for actions to be achieved within a given time
To make a profit
business want to maximise revenue and minimise expenses
To increase market share
to maximise the proportion of sales held by one business in a certain industry compared to competitors
To fulfil a market need
producing products that help close a gap in the market, that is not currently being satisfied for customers
To fulfil a social need
helping the community and environment in some way that is not being adequately addressed
To meet shareholder expectations
aiming to maximise their return on investment through the businesses making a profit and pass on the higher dividends
To increase efficiency
the aim to improve how well a business uses its resources such as time, labour and raw materials to reduce waste
To increase effectiveness
the goal of improving the extent to which a business achieves their stated short-term and long-term objectives such as profit and sales
Stakeholders
is any person or group who has a vested interest in a business and can be affected by the business
Owners
people who organise business decisions
Managers
employee who runs or manages a part of the business
Employees
to aquire a payment or benefit
Customers
to purchase the products or use the service
Suppliers
sell resources to a business
General Community
local people, within the area
Management Style
refers to the behaviour, attitude and communication styles of the manager when they work or interact
Autocratic
involves centralised decision making with one-way communication
Persuasive
involves centralised decision making with one-way communication however the manager explains the reasoning behind the decision
Consultative
involves centralised decision making with two-way communication where employees are asked for input prior to the decision being made
Participative
involves decentralised decision making with two-way communication
Laissez-faire
Managers set overarching objectives and deadlines, where employees work autonomously and choose how they go about achieving those goals
The nature of task
the type of work, the strategic, tactical or operational level at which is occurring
Time
the urgency of the situation based on the time available and how quickly a response is required
Experience of employees
the amount of knowledge or previous practise in their roles
Manager preference
the inclination of the manager themselves as to the level of communication and involvement employees have in decision-making
Communicating
the two-way process of sending and receiving information in a clear and understandable manner
Delegating
the transfer of authority and responsibility from a manager to an employee to carry out specific activities
Planning
the systematic process of establishing a business’ direction or goals for the future and strategies by which to achieve them
Decision-making
the process of identifying a specfic course of action in a fair and timely manner
Interpersonal
skills used when interacting with others to be able to build relationships and team rapport
Corporate Culture
refers to the shared values and beliefs of the people within a business
Offical Corporate Culture
a business shared values and beliefs formally expressed in its written statements created by senior manager
Real Corporate Culture
the unofficial, unwritten or actual shared values and beliefs of those within the business which could be reflected by how the staff dress, use language and treat their colleagues