Overview of the Hospitality Industry

A collection of vocabulary flashcards based on key concepts from the lecture notes on the hospitality industry.

Hospitality

A generic term for activities and services related to accommodating tourists and travelers.

Pineapple Tradition

Symbol of welcome, friendship, and hospitality, recognized internationally.

Customer Satisfaction

A key focus in hospitality, aimed at ensuring a positive experience for guests.

Economic Contribution

Significant impact of hospitality on GDP and job creation in various countries.

Cultural Exchange

Enhancement of understanding and cooperation among communities through tourism.

César Ritz

A hotelier known for revolutionizing the hospitality experience with personalized service.

Limited-Service Hotel

A hotel providing basic accommodations with limited food service and amenities.

Atrium Concept

Architectural design in hotels where guest rooms overlook a central lobby atrium.

Technological Advances

Improvements in technology that enhance customer experience and operational efficiency in hospitality.

Eco-Friendly Practices

Sustainable methods adopted by hotels to minimize waste and energy usage.

Cultural Experiences

Demand for authentic local experiences that influence tourist accommodation choices.

Disposable Income

The amount of income available for spending after necessary expenses, affecting travel behavior.

Holistic Wellness Trends

Growing interests of health-conscious travelers in wellness retreats and healthy options.

Marriott International

A leading hotel chain recognized for its commitment to sustainability and customer service.

Legacy of Excellence

The enduring commitment to high standards and premium hospitality practices.