Purposive Communication: Elements of Communication

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Vocabulary flashcards covering the elements, functions, noise types, feedback forms, and contextual influences of the communication process.

Last updated 8:15 AM on 9/15/26
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19 Terms

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Communication

A systemic process of interaction through symbols to create and interpret meanings (Wood, 2017).

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Sender

The party in a communication event who encodes messages into symbols, words, or gestures and transmits them to convey meaning.

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Receiver

The party in a communication event who decodes and interprets messages to make sense of them.

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Encoding

The core communication function of forming the message into symbols, words, or gestures.

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Decoding

The core communication function of interpreting and making sense of a received message.

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Response

The reaction generated by a receiver after decoding a message.

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Feedback

The reply to the sender consisting of verbal and nonverbal cues reacting to a message.

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Message

The core content of any communication exchange, encompassing what is said and how it is expressed using words, sounds, gestures, facial expressions, touch, and smell.

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Channels

The media through which messages travel from sender to receiver, engaging sensory modes such as visual, auditory, tactile, olfactory, and gustatory.

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Face-to-Face Communication

The richest communication channel, enabling full verbal and nonverbal interaction by conveying the fullest range of cues simultaneously.

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Noise

The key disruptor in communication; anything that distorts or interrupts the message during sending or receiving, internal or external.

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Internal Noise

Interference originating from within the communicator, including psychological factors (stress, emotions, biases), intellectual factors (lack of knowledge, confusion), and physical factors (hunger, fatigue, illness).

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External Noise

Interference coming from the surrounding environment that prevents clear message transmission, such as loud crowds, construction sounds, poor lighting, or background music.

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Context

The setting or environment in which communication occurs that shapes behavior, posture, speaking style, attire, and interaction methods.

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Positive Feedback

Feedback consisting of verbal and nonverbal cues that encourages and reinforces behavior.

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Negative Feedback

Feedback consisting of verbal and nonverbal cues that corrects or redirects behavior.

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Internal Feedback

Feedback that comes from yourself by reflecting on how you communicated.

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External Feedback

Feedback that comes from others through their reactions, responses, and expressions.

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Effect

The impact of communication, which is an exchange of emotional, physical, or cognitive influences that may be immediate, delayed, visible, or hidden.