Hawaiian Airlines – Flight Attendant Pre-flight, Boarding, Safety & Emergency Procedures

These question-and-answer flashcards cover critical Hawaiian Airlines flight-attendant duties from check-in through boarding, cabin secure, safety demonstrations, door operations, oxygen systems, and emergency equipment pre-flight and usage. Use them to drill timing, responsibilities, safety checks, equipment specifics, and emergency procedures for your exam preparation.

Check in time is ______?

35 minutes prior to departure

Once i check in at the CRO i have to show my briefing manager that i have my

IMD

If a FA is running late for check-in, whom must they call?

The In-Flight Manager (IF Mgr) duty cell.

Reporting to AC

By what time must FAs be on board the aircraft?

30 minutes before departure, or as soon as the aircraft arrives and passengers have deplaned.

On board the AC

On board the AC, where are crew bags normally stowed?

In placarded overhead bins, following all carry-on baggage stowage requirements.

May catering supplies be displaced to make room for crew bags?

No

Who selects the cabin lighting throughout all phases of flight

FFA

What lighting setting must be selected for boarding?

Ceiling and sidewall lights on BRIGHT.

Who is responsible for preflighting the EELS?

FFA

For the first flight of the day, how long must photo-luminescent strips be charged?

At least 15 minutes prior to pushback of each flight

EELS preflight:

Turn ceiling, sidewall, FWD ceiling lights to BRIGHT

Which FA is responsible for charging AFT galley ceiling lights?

FA2

If cabin temperature is unsafe during pre-flight, what should FAs do?

Notify the FFA, who will inform the PIC; FAs may deplane and hold boarding until safe

FFA selects appropriate ______

Boarding music

FAs must confirm that their device is

Compliant

What must FAs do if their IMD is not compliant?

Contact the In-Flight Manager duty cell immediately.

How long do FAs have to complete the pre-flight emergency equipment checklist?

5 minutes.

Who is responsible for checking LAV temperature indicator strips?

FA2.

The 4 dots on the LAV indicator strips should be

White or gray NOT BLACK

To whom does the FFA send a photo of the completed sign-in sheet?

@[e-mail].

List items checked during the pre-flight service/preparation cabin appearance check.

Cabin cleanliness

Seat pockets neat

seat belts crossed

lavatories clean

Toilet shrouds intact

Galley equipment present and secured

Galley supplies adequate

Video and audio equipment

FFA must ensure applicable arrival forms are on board

Do you have to introduce yourself to the pilots

Yes

The FFA has to ensure the PIC briefing is

Complete

Are FAs allowed to hear the PIC briefing

Yes

If PIC doesn’t offer briefing what should the FFA do

request one

PAX boarding

Boarding time for the first flight of the day is

25 minutes.

PAX boarding time for subsequent flights is ____ minutes.

20 minutes.

When boarding starts, what must the FFA announce?

Inform other crewmembers that boarding is commencing and direct them to their boarding stations.

Pre boarding pax are generally identified by the Agent and boarded

Prior to general boarding

If a PAX exceeds the COB limit what should you do?

Not allow them to board

Encourage pax to use space ________ for ______ items

Underneath the seat in front of them

Smaller items

Encourage passengers to use OHBs for

Larger items

Stowage of canes is according to

Approved methods and locations

Food and beverage items brought must be

Properly stowed

FAs have to make sure OHBs with emergency equipment and COB is not

Commingling

For PAX requires assistance with their cob I can do one of the following

stow bag in closet

Stow bag in OHB

Baggage that cannot be properly stowed must be

Gate checked

When about _____ of PAX are on board, make or play the _____

80%

Boarding welcome announcement

In preparation for boarding door closing pax briefings for the following must be completed

Non ambulatory

Junior Jetsetter

Exit rows

What is the procedure for Junior jetsetters

Agent will coordinate with FFA at briefing

FFA will sign form indicating acceptance of Junior Jetsetter

Junior Jetsetter will be preboarded

FFA assigns a FA to be responsible for Junior Jetsetter

Last to deplane and cannot deplane without escort

Where are junior jetsetters to be seated

Row 27

If a prisoner is seating in row 27 where will the junior Jetsetter sit

row 26

Who is responsible to watch the junior jetsetters

FA2

A Junior Jetsetter aged 5-7 can travel ___

Direct flights only

A junior jetsetter aged 8-11 can travel___

Direct and connecting

The exit row briefing must ensure the following:

PAX is 15 years old or older

Willing and able to assist in the case of an emergency

Not traveling alone with any Pets, small children , or medical assistive devices

Read and understand language used by the carrier

Direct PAX to safety briefing card

What are the additional requirements for the exit briefing row for the 717

In the unlikely event of an emergency

1. Asssess outside conditions

   1. Look for fire, water, level, debris

   2. If you notice any of these block off the exit and redirect pax

   3. If clear pull the handle, lift and turn the window, throw the window outside

Boarding door closing

PAX boarding door closes _____ minutes

prior to scheduled departure time

Agent will ask

“Are you ready to close?”

The FFA must verify with the

PIC

once approved FFA will make which announcements

“Prior to door closing announcements”

“FA ARM doors for departure and crosscheck”

How do you arm the FWD doors

1. place red warning label across the viewing window

2. remove girt bar from the girt bar stowage bracket

3. secure girt bar into the floor fitting

4. verify with a 2 point check

   1. red warning flag is across the viewing window

   2. girt bar is secured in the floor fitting

How do you ARM the AFT tailcone exit door

1. disengage the secondary latch

2. lower the center js head rest pad exposing the emergency doors control handle with red plastic cover

3. verify tailcone is armed

   1. FA2 will visually check his own for

   2. chime ONCE on the inter phone to indicate AFT exit door is armed

After FA’s ARM their assigned doors (if applicable) another FA must

crosscheck appropriate exits

once all doors are ARMED the FFA ensure _______ in their area of responsibility

CABIN READY

you must ensure that the girt bar is free of

debris or ice

when the FFA initiates ALL call FAs on AC L will confirm on the inter phone ______

Cabin ready

cabin ready:

BAGS are stowed

over head BINS are closed and secured

PAX have been BRIEFED

at least one exit door is ARMED

if there is a PAX waiting to use the LAV or currently using the LAV do not delay ______ confirmation

cabin ready, they must be seated prior to FD doors closing

what will the FFA say to the agent if the AC is ready to close

Cabin ready to close

agent will utilize ______

latch open release handle (LOHR of the ring)

what is the latch open release handle

the mechanism that secures/locks the door in the fully open position

Agent will _____ close the boarding door until the FFA can reach the ____ and _____ of the door

jointly

door assist handle and door control handles

take command

take command of the door and finish closing cycle by _______

pulling the door into the cabin and rotating the door control handle to the close and locked position

the last ____ seconds are critical of door opening and closing procedure

12

if you think the slide will deploy or the girt bar is not secure you should

shout STOP STOP

when the jet bridge is pulled back the FFA will

ARM the boarding door

two point check (red warning flag and girt bar)

in order to close the FD doors the cabin must be secure and indicated by

“cabin secure”

perform a compliance check to ensure that cabin is secure

all doors are armed and crosschecked

unoccupied JS belts stowed

service items collected

galley secure

curtain is open

LAV is vacant

no smoking

pax seated with seat belts fastened

air belts fastened correctly

seat backs upright

tray tables secured

headrests stowed

Windows open

exit row window open all charging cords are unplugged from seat power

no infants in CRS row

hand held items stowed or secured

COB stowed not blocking aisles of EE

OHB closed and latched

how do you know if a air belt is fastened correctly

the patch is not visible

is cabin is not secure how do you indicate this

notify pic with the normal call signal

IMD should be on _______ and ____ when not in use

airplane mode

stowed

during FD door closure laws should be

vacant

FFA will ensure that

all pax seated and OHB closed

How will the FFA indicate that cabin is secure

inform the PIC “cabin secure”

close FD door

taxi for takeoff

immediately after the FD door closes begin the ______

safety demo

demos must be performed on every AC prior to

EVERY takeoff

if a video demo is not available then what must take place

a live demo

every pax must be able to

see and hear the demo

OHBs should be _____ for demos

closed

safety demo will include

no smoking and lave smoke detector regulations

comply with signs, placards, and instructions

safety briefing card usage and location

emergency exits and EELS

seat beat

oxygen mask

life vest

life raft

safety demos must done in what language

English

after the demo is complete a _______ must be completed

compliance check to ensure cabin secure

galley lights should be turned ____ for taxi and takeoff

off

after completing compliance check I must

take assigned JS ASAP

FA2 completes circle check

lav is clear

aft barrier strap is attached

galley items secured

exit is armed

take off procedure

PIC will make the announcements:

cabin crew, please be seated for takeoff

all crewmmeber are

seated in JS

FFA will notify the PIC that cabin is secure for takeoff and all required duties are complete by

chime FD once via interphone

All FAs perform

30 second review

Areas of responsibility

brace position

commands

boarding doors opening

which door is used for deplaning in normal operations

FWD PAX entry door

when doors have been disarmed the FA is ready for door open they would indicate this by

thumbs up signal through the viewing window

how will the agent indicate that they are ready for door opening

2 knocks