Signia by Hilton Atlanta Orientation and Property Information

Flashcards covering hotel property details, employee policies, facility locations, and operating hours for the Signia by Hilton Atlanta.

What is required if a team member misses work for $3$ days in a row?

A doctor's note is required.

What is the consequence of a 'No Call No Show'?

Termination.

What is the policy for clocking in and the grace period?

Clock in $5\text{ min}$ before; there is a $5\text{ min}$ grace period.

How many rooms and floors does the Signia by Hilton Atlanta have?

$976$ rooms, 42 floors and 38rooms to guest

Where is the Spa located and what are its hours of operation?

Located on the $5\text{th}$ floor; Closed Mon-Tues, Wed & Thurs$9-5$, Fri & Sat 9am-7pm Sun $9-4$.

Where is the Fitness center located and what are its hours?

Located on the $5\text{th}$ floor; open $24\text{ hours}$.

What are the details for the Homespun Restaurant?

Located on the $4\text{th}$ floor; offers Buffet or All a carte; hours are $6:30-10:30$

Where is the Friendship Marketplace located and what are its hours?

Located on the 1st floor, open $6\text{am}-12\text{am}$.

Where is Nest on Four located and what is its primary function?

Located on the $4\text{th}$ floor; it is a Sports Bar open $11\text{am}-12\text{am}$.

Employee: Manager approval is needed before placing orders.

What are the hours and location for the Lobby Bar?

Located on the $1\text{st}$ floor; hours are $3\text{pm}-10\text{pm}$ based on business demand.

What are the details for Capolinea?

Located on the $4\text{th}$ floor; hours are $5-10\text{pm}$ Tues-Sat. Dining requires speaking to directors and no discounts are applied.

Where is the Club Signia located and what are its hours?

Located on the $1$ floor; open $6\text{am}-10\text{pm}$.

What are the details for the In Room Dining Kitchen?

Located on the $4\text{th}$ floor; open $6\text{am}-12\text{am}$ (serving $3$ meals a day) with pre-ordering available.

On which floors are the Dreams and Triumph ballrooms located?

Dreams ballrooms are on the $1\text{st}$ floor; Triumph ballrooms are on the $2\text{nd}$ floor.

On which floors are the PEACE and Magnificent meeting rooms located?

PEACE meeting rooms are on the $1\text{st}$ floor; Magnificent meeting rooms are on the $3\text{rd}$ floor.

What are the standard Check-in and Check-out times?

Check-in time is $4\text{pm}$ and Check-out time is $11\text{am}$.

What is the cost for guest parking?

$55$ per night for standard parking and $75$ per night for oversized vehicles.

What food discount do team members receive?

A $20\%$ discount on all food.

What is the policy regarding points and transfers?

Points fall off after $1\text{ yr}$. Transfers can be requested after $6\text{ months}$ (with no points).

What percentage of spending goes to Diverse Food & Beverage?

$80\%$.