TOURISM AND HOSPITALITY NETWORK AND SUPPLY COMPONENTS

Flashcards covering the five supply components, accommodation types, hotel classifications and levels of service, market/function categories, and restaurant requirements from the Tourism and Hospitality Network and Supply Components notes.

What are the five main categories of Tourism and Hospitality supply components?

Natural Resources; Infrastructure; Hospitality Resources; Transportation and Transportation Equipment; and Superstructure.

Define Natural Resources in tourism and hospitality.

Elements in a destination used by visitors, including climate, landforms, flora and fauna, bodies of water, beaches, natural beauty, and basic utilities like drinking water and sanitation.

Why are natural resources important in tourism?

They are valuable assets to market destinations; the variety and uniqueness of scenery and climate attract visitors; specific phenomena (volcanoes, waterfalls, caves) draw tourists.

What does Infrastructure include in the tourism supply components?

Underground and surface developments such as water supply, sewage, gas, electrical and communications systems, drainage, highways, airports, railways, roads, parking, lighting, marinas, docks, and tourist service installations.

What are Hospitality Resources?

The cultural wealth and warmth that enable hosting visitors, including welcoming attitudes, courtesy, friendliness, and cultural resources like fine arts, literature, history, music, and shopping.

What does Transportation and Transportation Equipment cover?

Passenger transport modes and equipment—ships, airplanes, trains, buses, taxis, cars, cog railways, aerial tramways—and the importance of access, time, and cost for tourists.

What is Superstructure in tourism supply components?

Above-ground facilities such as airports, passenger terminals, hotels, motels, resorts, restaurants, shopping centers, places of entertainment, and museums.

What is Accommodation in the Hospitality industry?

The provision of overnight lodging and the provision of food and beverage services; the two core services of hospitality.

List common types of accommodations.

Hotels, condominiums, motels, inns, apartments, paradores, pensions, bed-and-breakfasts, hostels, campgrounds, health spas, private homes.

What is a Parador?

An old convent, monastery, castle, or fortress converted into a hotel and operated by a national tourism office.

What is a Bed-and-Breakfast (B&B)?

A private home with rooms converted into overnight facilities; the owner often stays and provides breakfast.

What is a Condominium in hospitality terms?

An apartment-type unit owned by an individual with management and services provided by a separate company, often rented when not in use.

What are Motels or motor hotels?

Bedrooms with bath and parking; usually near highways; access from the parking lot.

What are Inns?

Lodging establishments catering to transients; not necessarily budget hotels.

What are Apartments (hotel flats)?

Buildings containing furnished or semi-furnished apartments rented for lodging, often long-term, with some services.

What are Paradores?

Old convents, monasteries, castles or fortresses converted into hotels by the government and operated by a national tourism office.

What are Pensions?

Private or family-oriented tourist accommodations similar to boarding houses or guesthouses; offer food and lodging.

What are Bed-and-Breakfast accommodations?

Houses with rooms converted into overnight facilities; owner often stays and serves breakfast.

What are Hostels?

Provide minimal amenities with shared facilities; travelers provide their own bedding.

What are Campgrounds?

Accommodations appealing to families traveling in recreational vehicles; spaces for camping.

What are Health Spas in accommodations?

Spas or mineral springs-oriented accommodations; may target weight reduction or medical treatment.

What are Private Homes in accommodations?

Provide lodging to tourists when other accommodations are unavailable during peak periods.

What criteria influence Hotel Classification?

Size, location, function, target market, service level, amenities; star rating systems often used.

What does a five-star hotel signify?

The highest level of hotel classification, indicating luxury, extensive services, and top amenities.

What are the Levels of Service described for hotels?

World Class Service (Five-Star), Mid-Range Service (3-4 star), Budget/Limited Service.

List common Hotel Market Types.

Business, Airport, Suites, Residential, Resort, Timeshare, Casino, Conference and Convention Centers.

What characterizes Business Hotels?

Largest group; serve business travelers and tour groups; amenities include newspapers, coffee, free local calls, breakfast.

What characterizes Airport Hotels?

Target business travelers and airline passengers with layovers; may offer free transport to the airport; some charge by the hour.

What characterizes Suite Hotels?

Hotels with a living room and a separate bedroom; suitable for professionals who work and entertain.

What characterizes Extended Stay Hotels?

Similar to suites but with kitchen amenities; designed for stays longer than a week.

What are Serviced Apartments?

Long-term or permanent accommodation with lease; rooms include living room, bedroom, kitchen; weekly housekeeping.

What are Resort Hotels?

Located in mountains, islands, or exotic locations with recreational facilities; aim for memorable guest experiences and repeat visits.

What are Timeshare/Vacation Rentals?

Owners purchase the right to use accommodations for a specific period; owners may rent out their unit.

What are Casino Hotels?

Hotels with gambling facilities; gaming is central; F&B operations are secondary to casino.

What are Conference and Convention Centers?

Hotels focused on meetings and conferences; provide AV equipment, business services, flexible seating; often located outside metropolitan areas with resort-style facilities.

Why is Food and Beverage significant in tourism?

More money is spent on food and beverage than on any other service; indigenous menus promote local economy.

What are key restaurant requirements for facades and entrances?

Properly designed façade; appropriate entrance/exit; adequate secured free parking; receptionist; waiting lounge with a phone.

What are dining room requirements in a restaurant?

Adequate dining room size; well-maintained furniture; high-quality cuisine with good presentation; service with distinction.

What menu and service standards are expected in restaurants?

Readable menu in logical sequence; clean tables with quality linens; no chipped ware; polished silverware; well-trained staff; well-stocked bar; functional kitchen and storage; restrooms; air conditioning/ventilation.