UNIT6

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Last updated 4:25 AM on 9/20/26
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37 Terms

1
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employees, and all of the knowledge, skills, experience, etc. that they have, which makes them valuable to a company or economy


Human capital

2
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the job or activity of providing training for people or helping to prepare them for something

Coaching

3
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willingness to give your time and energy to a job, activity, or something that you believe in

Commitment

4
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the process of giving a group of people more freedom or rights

Empowerment

5
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an extra thing that is given to you by your employer in addition to your pay but is not in the form of money

Fringe benefit

6
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something, especially money, that encourages a person or organization to do something

Incentive

7
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the rate at which employees leave a company and are replaced by new people

Turnover

8
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the combination of observable and measurable knowledge, skills, abilities and personal attributes that contribute to enhanced employee performance and ultimately result in organizational success

Competency

9
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a meeting between an employee and their manager to discuss their progress, aims, and needs at work

Appraisal

10
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the process that initiates, guides, and maintains goal-oriented behaviors

Motivation

11
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The expansion and development of a company's operations, often measured by increased revenue and market presence.

Business growth

12
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The degree to which customers are content with a company's products or services.

Customer satisfaction

13
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The process of enhancing an employee's skills, knowledge, and capabilities through training and professional growth.

Employee development

14
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The total expenses incurred by a company for employing its workforce, including salaries and benefits.

Employment cost

15
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The condition in which a company maintains a strong financial position, characterized by consistent revenue and manageable debt.

Financial stability

16
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The introduction of new ideas, products, processes, or services that lead to improvements or advancements.

Innovation

17
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The portion of a market that a company controls in terms of sales, typically expressed as a percentage of the total market.

Market share

18
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The total value of a company's assets minus its liabilities, representing owners' equity.

Net asset

19
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The level of excellence or superiority of a product, often measured by factors like durability and reliability.

Product quality

20
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A company's commitment to ethical, sustainable, and responsible practices that consider the well-being of society and the environment.

Social responsibility

21
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The process of systematically arranging tasks, duties, and responsibilities into a structured unit of work within an organization.

Job design

22
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The function that measures the effectiveness and efficiency of employees in performing their job roles.

Performance evaluation

23
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The process of attracting and identifying qualified individuals to apply for job openings in the organization.

Recruitment

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The practice of strategically planning and developing employees' careers for their and the organization's benefit.

Career management

25
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The formal process of appointing selected individuals to specific job positions.

Hiring

26
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A structured procedure that introduces new employees to the organization, its culture, policies, and work environment.

Induction

27
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The systematic study of job roles and characteristics to gather comprehensive information about them.

Job analysis

28
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The enhancement of employees' competencies through the acquisition of knowledge, skills, and attitudes for current and future job roles.

Training and Development

29
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The careful selection of the most suitable candidates from a pool of applicants recruited during the hiring phase.

Selection

30
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The process of forecasting future workforce needs and developing strategies to meet those needs. / involves assessing future employee needs and devising strategies to meet those needs.

Human Resource Planning

31
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encompasses activities to determine the types and numbers of employees required to achieve business goals.

Staffing

32
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is the process of addressing and resolving complaints or concerns raised by employees.

Grievance Handling

33
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ensures that employees adhere to established rules and regulations within the organization.

Discipline Management

34
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focuses on activities that promote and maintain employee well-being and workplace safety. / is responsible for creating, improving, and maintaining employee health and safety standards.

Health & Safety Management

35
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within the company, such as promotions or transfers, are managed to ensure smooth transitions.

Employee Movements

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aims to develop an effective system to motivate employees through various rewards.

Management of Incentives

37
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involves the development, implementation, and maintenance of a fair base pay system within the organization.

Pay Management