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Last updated 3:07 AM on 8/27/26
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21 Terms

1
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Supply Chain Management (SCM)

The action part of a business involving planning, sourcing, making, and delivering products or services.

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SCOR Model

Supply Chain Operations Reference Model that organizes SCM into five major activities: Plan, Source, Make, Deliver, and Return.

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Sustainable Competitive Advantage

An advantage over competitors that a company can maintain for a long time.

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Operations Management

Planning, scheduling, and controlling activities that transform inputs into finished goods or services.

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Tier 1 Supplier

Directly supplies the focal firm.

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Upstream

Companies or activities located before the focal firm; usually the supplier side.

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Downstream

Companies or activities located after the focal firm; usually the customer side.

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Reverse Logistics

Moving returned products backward through the supply chain.

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Suboptimization

Improving one company or department while making the overall supply chain worse.

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Focal Firm

The company currently being discussed or analyzed in the context of the supply chain.

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Flexibility in SCM

The ability for supply chains to quickly adapt to changes in technology, customer needs, and market demands.

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Global Supply Chain

A supply chain that involves resources, production, or sales across multiple countries.

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Agility in SCM

The capability to quickly adapt plans based on changing demand or supply.

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Supply Chain Activities

Include the management of relationships and activities such as planning, sourcing, making, delivering, and returning.

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Potential Benefits of SCM

Lower costs, better quality, faster delivery, increased reliability, and higher organizational profits.

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Environmental Awareness in SCM

The pressure on companies to operate sustainably and ethically.

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Importance of SCM

Every company must manage its operations and supply chains to survive and succeed in the marketplace.

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SCM Career Paths

Various jobs available in procurement, production, logistics, and planning within the field of supply chain management.

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Supply Chain Network

A network of manufacturers and service providers working together to create products or services for final customers.

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Information Flows in SCM

The movement of orders, forecasts, and inventory information within the supply chain.

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Physical Flows in SCM

The movement of products and materials throughout the supply chain.