Human Resource Management Flashcards

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Flashcards covering key concepts in Human Resource Management.

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22 Terms

1
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What is Human Resource Management?

Maximizing the effectiveness of the workforce through recruiting talent, promoting career development, and boosting organizational effectiveness.

2
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What must HR do to gain respect and recognition?

Focus on raising the value of the firm's human capital, and senior management must recognize the role of HR.

3
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What is job analysis?

The study of jobs within an organization, including analyzing the activities an employee performs, the tools and equipment used, and the working conditions.

4
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What is internal recruiting?

Transferring or promoting employees within the company.

5
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What are examples of external recruiting resources?

Employment websites, newspaper ads, trade associations, colleges/universities, employment agencies, and employee referrals.

6
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List the steps in the selection process:

Application, Interviews, Testing, References and background checks

7
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Describe a structured interview.

Develop a list of questions prior to the interview, focusing on behaviors and experiences.

8
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What is the STAR method?

A method to answer behavioral interview questions: Situation, Task, Action, Result.

9
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What are contingent workers?

Temporary full-time workers, independent contractors, and on-call workers.

10
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What are some benefits of training and development?

Increase innovation, technology adoption, productivity, motivation, and decrease liability.

11
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What is the first step in the development process?

Effective orientations.

12
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What is on-the-job training?

Employees begin working under the guidance of experienced employees.

13
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What is off-the-job training?

Training that takes place away from the job setting, such as classroom training and job simulations.

14
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What are performance appraisals?

Formal feedback to compare actual performance to the expected results, impacting compensations, incentives, promotions, transfers, and terminations.

15
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What factors influence compensation?

Competition, Contribution, Ability to pay, Cost of living, Legislation

16
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Define compensation.

The combination of pay and benefits, including wages, salary, and non-cash compensation.

17
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Provide examples of pay for performance.

Commission, Bonuses, Profit sharing, Stock options, Pay for knowledge

18
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List examples of optional benefits.

Extra paid vacation days, paid sick days, extended health care, retirement programs, and product discounts.

19
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What are cafeteria-style benefits?

Employees are provided with a set dollar amount to spend on company benefits, tailoring them to individual needs.

20
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List examples of flexible scheduling.

Flextime, Compressed Workweek, Telecommuting

21
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What is Employment standards legislation?

Defines minimum workplace standards, such as hours of work and minimum wage

22
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What does Employment Equity Act aims to achieve?

Aims to achieve equality in the workplace; applies to all federally regulated employers that have 100 or more employees