Branding definitions

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35 Terms

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Network effects

Brands becomes more valuable as more users, partners, or stakeholders engage with it.

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PoPs

Shared associations with competitors that allow the brand to enter the competitive set

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PoDs

Unique associations that make the brand better or different

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Brand perfomance

How well the brand delivers functional benefits like quality, reliability or usefulness

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Brand salience

How easily consumers recognize or recall the brand

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Brand meaning

What consumers associate with the brand - both functional and emotional

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Brand imagery

The symbolic or emotional side of a brand - its personality, lifestyle, or values

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Brand judgement

what consumers think about the brand’s quality and trustwhorty

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Brand feelings

The emotional reactions consumers have about the brand - like fun, security or pride

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Brand response

The combination of judgements and feelings people have about the brand

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Brand resonance

A deep psychological bond and active relationship between consumers and brand

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Brand love

A strong emotional bond with a brand - like passion, identity and loyalty

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Distinctiveness

How easy it is to recognize the brand based on its unique assets (like logo or color)

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Authentic brand activism

When a brand supports a cause and aligns its words with real actions

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Woke washing

When a brand talks about social causes but doesn’t follow through in practice

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Crowdculture

Online communities that create and spread their own content and values

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Corrective CSR

CSR that fixes harm by changing how the company operates (reducing pollution)

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Compensating CSR

CSR that tries to make up for harm, without changing how the company operates (donating to a charity)

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Cultivating Goodwill CSR

CSR that supports good causes unrelated to the company’s harm or products

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Commonality

When different ads share the same look and message

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Complementarity

When different ads or tools say different things, but all support the same core message

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Brand elements

Trademarkeable features like names, logos, slogans or colors that make a brand memorable

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Secondary brand associations

When a brand borrows meaning form other people, places, events or thinks (celebrity or country)

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Branded House

one master brand used across many products (google)

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House of brands

each product has its own brand, seperate from the company (unilever)

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sub-brand

a smaller brand connected to a parent brand (marriott)

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Program multiplier

How good the marketing program is - its quality, fit and message

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Customer multiplier

how consumers react - based on competitor actions, loyalty and channels

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Marketplace multiplier

how external conditions affect success - like economy or investor confidence

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Memorability

easy to remember and recognize

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meaningfulness

says something relevant about the brand or product

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Likeability

pleasant to look at or say: emotionally appealing

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Adaptability

Can change over time without losing meaning

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protectability

can be legally protected from imitation

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transferability

can work across products or cultures