Grade 11 Life and Career Skills: Interpersonal Effectiveness, Conflict Management, and Relational Harmony

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A comprehensive set of 40 Q&A flashcards covering personal growth, conflict management, negotiation, mediation, interpersonal effectiveness, relational harmony, and teamwork through team sports.

Last updated 11:05 AM on 8/26/26
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40 Terms

1
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Who wrote the quote "No man is an island" in Devotions Upon Emergent Occasions (1624)?

John Donne

2
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What four stages of group development were identified by psychologist Bruce Tuckman?

Forming, storming, norming, and performing

3
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In Bruce Tuckman's framework, what behaviors characterize the "forming" stage of group development?

Polite and hesitant

4
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According to the American Psychological Association (2023), what cognitive and emotional functions does chronic stress directly impair?

Emotional regulation, attention, and decision-making

5
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How does the provided text conceptualize the function of conflict in human interaction?

Conflict acts like physical pain: it is a vital sign that something needs care, attention, or change.

6
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What are the four sources of conflict in the classroom identified in Lesson 8?

Differing Perspectives, Unmet Needs, Power Dynamics, and Communication Breakdowns

7
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Who developed the framework describing the five distinct conflict resolution styles in 1974?

Kenneth Thomas and Ralph Kilmann

8
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In the Thomas-Kilmann framework, how is the "accommodating" style defined?

Low assertiveness, high cooperation (yielding to the other person's concerns)

9
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In the Thomas-Kilmann framework, which style is characterized by high assertiveness and high cooperation?

Collaborating

10
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Who introduced principled negotiation in the book Getting to Yes (2011)?

Roger Fisher, William Ury, and Bruce Patton

11
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What are the four practical habits of principled negotiation outlined by Fisher et al. (2011)?

  1. Separate the people from the problem; 2. Focus on interests, not positions; 3. Invent options for mutual gain; 4. Use objective criteria.
12
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Who outlined the widely used six-step peer mediation process in 1991?

Fred Schrumpf, Donna Crawford, and H. Chu Usadel

13
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What is Step 3 of the six-step peer mediation process by Schrumpf et al. (1991)?

Focus on common interests

14
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Who developed Dialectical Behavior Therapy (DBT) in 1993?

Marsha Linehan

15
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Which two Filipino cultural values mentioned in Lesson 9 can make direct speech intimidating?

Pakikisama (group harmony) and hiya (social propriety)

16
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According to Brownell (2012), what percentage of what they hear do people retain in casual conversation?

25%50%25\%\text{--}50\%

17
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How does Brené Brown (2010) distinguish empathy from sympathy?

Empathy is "feeling with people" rather than sympathy, which feels for them at a distance.

18
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What Filipino cultural value translates to deep, genuine care for others and maps to empathy?

Malasakit

19
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According to Fisher, Ury, and Patton (2011), what is an example of a position versus an underlying interest?

Position: "I need the laptop now"; Interest: "I have a deadline in an hour"

20
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What is the "Magic Ratio" discovered by psychologist John Gottman for maintaining healthy relationships (Gottman & Silver, 1999)?

At least 55 positive interactions for every 11 negative interaction

21
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Who placed self-awareness at the core of emotional intelligence and social competence in 1995?

Daniel Goleman

22
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Drawing from Shannon and Weaver's (1949) model, how do modern psychologists define "noise" in communication?

Disruptors including internal noise of fears, assumptions, and emotional states

23
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According to Rogers and Farson (1957), what is the primary barrier to mutual dialogue?

Judging and evaluating (Prejudice & Bias)

24
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How many languages and diverse cultural groups exist in the Philippines as noted in Lesson 9?

180+180+ languages and diverse cultural groups

25
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According to the 7 Common Myths in Lesson 9, what is the truth about assertiveness versus rudeness?

Assertiveness means expressing your needs with confidence and respect, not attacking others.

26
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What truth counters the myth "If I say no, people won't like me"?

Clear boundaries earn respect over time; unbroken people-pleasing leads to resentment and burnout.

27
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What did Stephen Covey (1989) observe about how most people listen during interactions?

Most people listen with the intent to reply, not to understand.

28
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What four components make up Marsha Linehan's DBT "TIPP" technique for emotional regulation?

Temperature, Intense exercise, Paced breathing, Progressive muscle relaxation

29
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According to psychologist Mark Davis (1983), what two components are involved in empathy?

Perspective-taking and empathic concern

30
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How do developmental psychologists Eisenberg, Fabes, and Spinrad (2006) define pro-social behavior?

"Voluntary behavior intended to benefit another"

31
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How does Daniel Batson (2011) define altruistic motivation?

"A motivational state with the ultimate goal of increasing another's welfare"

32
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Who founded Sikolohiyang Pilipino (Filipino Psychology) and introduced kapwa as the core of Filipino relationality?

Virgilio Enriquez (1994)

33
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How does clinical psychologist Paul Gilbert (2017) define compassion?

"A sensitivity to suffering in self and others, with a commitment to try to alleviate and prevent it"

34
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What did research by Ernst Fehr, Helen Bernhard, and Bettina Rockenbach (2008) discover about children's preference for fairness?

Children as young as three begin developing a preference for equal sharing, and by age seven or eight, most strongly prefer outcomes that remove inequality.

35
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What were the findings of the review of 27 studies by Oliver Scott Curry et al. (2018) regarding acts of kindness?

Performing acts of kindness reliably boosts the well-being of the person doing the kind act, not only the person on the receiving end.

36
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According to researchers David Johnson and Roger Johnson (2009), what is the heart of genuine collaboration?

Positive interdependence

37
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According to Patrick Lencioni, what are the sequential elements of effective teamwork starting from trust?

Trust, open conflict, commitment, accountability, and focus on shared results

38
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Why does volleyball demand almost constant verbal communication and rotation-based cooperation?

Because players are always shifting position, requiring continuous communication and support for whoever receives the ball.

39
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What specific social skills are developed through the traditional Filipino game Patintero?

Spatial awareness, turn-taking, and quick verbal cues

40
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Which traditional Filipino games are specifically noted for building inclusivity and friendly competition in informal, mixed-age settings?

Tumbang preso and luksong baka