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How do we describe ourselves?
Global peacekeepers
But our commitment of uniformed personnel to UN peacekeeping is at an all-time low
Inclusive and tolerant
But more ethnic and racial hate crimes
Diverse
But many Canadians no longer support immigration levels
Have universal health care
But long wait-lists for non-urgent procedures, not enough family doctors and regular ER closures
What has Canada given us?
basketball
hockey helmet
peanut butter
garbage bags
insulin
cardiac pacemaker
egg cartons
butter tarts
Canada is Tim Hortons
Hamilton has one Tim Hortons for every 7500 residents
“Double double” added to the Oxford Canadian dictionary
Subcultures
In addition to being part of Canadian national culture, consumers in Canada also belong to many different subcultures
Members of a subculture share beliefs and experiences that set them apart from the “mainstream”
This part of the course focuses on regional, ethnic and racial subcultures
Ethnic and Racial Subcultures in Canada
British and French are our two largest ethnic subcultures
After these, German, Italian, South Asian, Chinese, Ukrainian, Dutch, Polish and Russian are the largest groups
Larger ethnic subcultures are most prominent in largest urban centers
Some ethnicities and races are smaller in overall numbers but are very important presences in certain regions
e.g., Ukrainian and Aboriginal Canadians on the Prairies; Greek and Polish in Ontario
Rethinking Canada’s Colonial Past
May 2023 Coronation of King Charles III and Queen Camilla
52% of Canadians polled (Angus Reid) did not want Canada to continue as a constitutional monarchy for generations to come
Ethnic and Racial Subcultures
Ethnic and racial origin appears to have especially strong effects on religion, rituals, and food
Marketers need to use the right words and symbolic language but also must be careful with stereotypes
Reaching French Canadians
More attention paid to advertising aesthetics although not necessarily different product choices
Strict protection of French language in all forms of Quebec communication with 90 cities and towns having the right to offer services in both official languages; without this bilingual designation, French must be used
Reaching Other Ethnic Subcultures
Must consider the level of acculturation
Assimilation – adopt practices of mainstream culture
Maintenance – maintain practices of birth culture
Resistance – actively resist ideas of new culture
Segregation – tend to live, shop and worship in an area that is identified with their own ethnicity
Ethnic and Racial Strategies in GTA
Wal-Mart Canada releases advertisements aimed at Mandarin, Cantonese, Italian, Spanish, Portuguese and South Asian markets
Adonis is a Mediterranean specialty store started in Montreal in 1978.
16th store will open in London, ON, to cater to consumers who have been driving into Mississauga
Regional Subcultures
Regional and ethnic subcultures overlap to some extent
Atlantic Canada
Quebec
Ontario
Prairies
West Coast
The North
The Cowboy West in Alberta
Everybody hosts Stampede parties – from oil companies to law firms to art galleries to the U.S. consulate
An accepted part of business culture
Feng Shui in Vancouver
5000-year-old Chinese philosophy
Balancing wood, fire, earth, metal and water
Popularity spread from Chinese population to mainstream
Slurpee Capital of the WORLD
In this city, 7400 are sold per month per store
Canadian average is 4900
Beats national average, even in winter
Closest rival is Calgary at 7000 / month
One 7-Eleven for every 12,500 residents
Popular to mix flavors to arrive at your own personal blend
…….and it is…….Manitoba, Winnipeg
Where was the Caesar Invented?
Invented in 1969; @350 million Caesars are consumed annually in Canada
The drink is still the most popular one at the Westin Hotel bar where it was invented
One large corporation based in the city estimated they spent @$12,000 per year buying them for clients
It is so popular in the region that half the country’s clamato juice sales are here…Calgary, Alberta
Canadians Love What Packaged Grocery Item?
More than 90% of Canadian households have purchased it at some time
Canadians eat more per capita than any other country in the world
About 245,000 boxes a day!
Cereal
Demographic Variables
Demographic variables are statistics that are used to describe individuals in a population
We have already considered nationality, ethnicity and region of the country
Other examples are:
Income
Social class
Age
Gender
Education
Marital status and numbers of children
Religion
Occupation
Consumer Income
How much money is available to spend?
How confident are you about the future?
Canadian Personal Debt to Income Ratio
Canadian households' debt to disposable income ratio lowered again in first quarter 2025 to 173.94, marking a series of consecutive declines.
Cutting Back
Even before the pandemic, 60% of polled Canadians said they were cutting back on extras like entertainment as well as essentials like groceries
Homeless in Ontario
More than 80,000 homeless people in Ontario in 2024 – 25% more than two years ago.
Consumer Social Class
Social class incorporates income but is more complex and also considers:
Rank, position, social standing
Lifestyle
Occupational prestige
Where you live
Measuring Social Class
Sometimes difficult to assess because of:
Status inconsistency
Class mobility
Subjectivity in measurement
Individual aspirations
Social Class, Income and Purchasing
Income tends to be a better predictor than social class when purchases are “big-ticket” but not status-related
Social class is a better predictor when purchases involve visibility and status, even when they are not costly
A combination of social class and income works best to predict expensive high-status purchases
We often make choices in order to indicate our current or aspiration class
We also often make a point of avoiding purchases that would indicate a lower class
Targeting the Poor
Do you see ethical problems in how basics are made available to low-income consumers in Hamilton
Groceries?
Big-box stores?
How could this be improved?
Who is responsible?
Hamilton’s First Urban Farm
McQuesten Urban farm is an innovative neighbourhood development initiative that provides a space where people can come together to grow, cook, share and advocate for good food.