Conflict Resolution

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15 Terms

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Conflict Resolution

______ is the process by which two or more parties engaged in a disagreement, dispute, or debate and reach an agreement in resolving it

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Conflict Resolution

_______ can be defined as the informal or formal process that two or more parties use to find a peaceful solution to their dispute.

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Accommodating

________ is strategy which involves self-sacrifice. A person sets aside his/her own priorities to maintain peace of mind and a peaceful situation.

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Accommodating

In this strategy one party yields to the demands or wishes of the other party displaying a form of selflessness. This way of resolving a conflict or issue can be most efficient and effective if a person is willing to admit that he is wrong.

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Accommodation strategy

________ can lead to reconciliation and an immediate way of resolving an issue however, the downside is like avoidance it may lead to unresolved issues or problems.

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Avoiding

In this strategy a person withdraws or ignores the conflict. He chooses to just be passive about the problem.

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Avoidance strategy

_________ is used when a person perceives that the conflict will be resolved on its own. He firmly believes that solving the problem could complicate it and could lead to more problems. This style of facing a problem might be applicable to some situation but not in all

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Collaborating

_______ is a very useful strategy in finding a solution to a conflict when a person aims to cooperate or work with the parties involved in solving the problem

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Communication

______ is the key in applying collaborating strategy.

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Collaborating

Both parties will exert effort in addressing the issue at hand without taking for granted their personal concerns.

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Collaborating, Helen Keller

In this strategy, everyone involved in the conflict is encouraged to come up with a successful resolution like what _____ said, "Alone we can do so little; together we can do so much."

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competition

Resolving a conflict by _____ is used when a person aims to instill pressure to the other party to achieve his goal

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Competing, assertive, authoritative

In this strategy, a person will do everything to achieve what he perceives to be right. This conflict resolution strategy is used by people who are _____ and ______

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Compromising

______ is conflict resolution strategy where parties involved come up with a resolution that would be acceptable to both parties

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Compromising

The idea is that everyone agrees to sacrifice and gives a little of what they want for the problem to be solved. There is a mutual understanding that both parties will invest the same amount of effort to solve the problem