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CONSUMPTION
WAY TO SATISFY NEEDS AND WANTS OF AN INDIVIDUAL
WISE CONSUMERISM
BEING CONSCIOUS OF OUR CONSUMPTION HABITS
CHARACTERISTICS OF A WISE CONSUMER
CURIOUS AND CRITICALLY AWARE
BUDGET CONSCIOUS
HAS ALTERNATIVES
DOES NOT ALLOW CHEATING
REASONABLE
LOOKS FOR ALTERNATIVES
sometimes consumer does not have enough money/quality of product has changed; consumer knows how to find alternatives/substitutes
ALERT/DOES NOT ALLOW CHEATING
dealing with sellers who have bad intentions; consumer is ready, alert, and observant
BUDGET-CONSCIOUS/ STICKS TO A BUDGET
weighs importance of buying or not buying based on his or her budget; not being swayed by popularity of product
ANALYTICAL/CURIOSITY AND CRITICAL AWARENESS
wise consumer looks at ingredients, price, weight, craftsmanship, and other characteristics of the product; compares products
REASONABLE
price and quality are always considered; prioritizes important things ahead of luxury products
AVOIDS PANIC BUYING
not affected by artificial shortage made by hoarders who want a high price
NOT AFFECTED BY ADVERTISEMENTS
price and quality of products are the selling points
CONSUMER RIGHTS
Department of Trade and Industry (DTI) laid down the eight rights of consumers to guide them in their market transactions
EIGHT RIGHTS OF A CONSUMER
RIGHT TO BASIC NEEDS
RIGHT TO SUFFICIENT FOOD, CLOTHES, HOUSING, HEALTH NEEDS, EDUCATION, HYGIENE
RIGHT TO SAFETY
RIGHT TO FULL SAFETY AND PROTECTION FROM PRODUCTS THAT ARE HARMFUL OR DANGEROUS TO HEALTH
RIGHT TO INFORMATION
TO BE PROTECTED FROM DECEPTIVE, DISHONEST, MISLEADING INFORMATION, FAKE LABELS
RIGHT TO CHOOSE
RIGHT TO CHOOSE DIFFERENT PRODUCTS AT AFFORDABLE PRICES AND GOOD QUALITY
RIGHT TO BE HEARD/REPRESENTATION
RIGHT TO BE ASSURED HIS OR HER WELFARE IS TAKEN INTO ACCOUNT WHEN MAKING AND IMPLEMENTING POLICIES
RIGHT TO COMPENSATION IN CASE OF DAMAGE/REDRESS
RIGHT TO BE PAID AND COMPENSATED FOR ANY DAMAGE OR HARM CAUSED BY A PRODUCT; FREE LEGAL ASSISTANCE
RIGHT TO CONSUMER EDUCATION/EDUCATED ON HOW TO BECOME AN INTELLIGENT CONSUMER
INTELLIGENCE AND KNOWLEDGE NECESSARY TO TAKE RIGHT STEPS THAT WILL HELP IN MAKING CONSUMPTION DECISIONS
RIGHT TO A CLEAN ENVIRONMENT/HEALTHY ENVIRONMENT
LIVE AND WORK IN FREEDOM, EQUALITY, AND SUFFICIENT CONDITIONS IN LIFE
FIVE DUTIES OF A CONSUMER
CRITICAL AWARENESS AS A DUTY OF A CONSUMER
TO BE AWARE AND QUESTIONING REGARDING PURPOSE, COST, QUALITY OF PRODUCTS WE USE
ACTION AS A DUTY OF A CONSUMER
ASSERT OURSELVES AN ACT IN ORDER TO BE ASSURED OF FAIR DEALING AND AVOID EXPLOITATION AND ABUSE BY DISHONEST BUSINESSMEN
CONCERN FOR SOCIETY AS A DUTY OF A CONSUMER
KNOW THE EFFECTS OF OUR CONSUMPTION OF GOODS AND SERVICES ON OTHER CITIZENS
ENVIRONMENTAL AWARENESS AS A DUTY OF A CONSUMER
TO UNDERSTAND THE CONSEQUENCES ON OUR ENVIRONMENT BROUGHT BY IMPROPER CONSUMPTION
UNITY AS A DUTY OF A CONSUMER
TO ORGANIZE TOGETHER AS CONSUMERS IN ORDER TO PROMOTE AND PROTECT OUR WELFARE
CONSUMER ACT OF THE PHILIPPINES
PROTECTS CONSUMERS AGAINST UNFAIR PRACTICES
MANDATES THE 3Rs (REPAIR, REFUND, REPLACE)
RA 7581: PRICE ACT
NO OVERPRICED PRODUCTS
RA 71: PRICE TAG LAW
ALL PRODUCTS MUST HAVE A PRICE TAG STATED
PD 1770: NATIONAL FOOD AUTHORITY
ENSURES FOOD SECURITY
RA 3440: LAW ON ADVERTISING, LABELING, AND BRANDING
PRODUCT MUST HAVE CORRECT LABELING, INFORMATION
RA 6675: GENERICS ACT OF 1988
CHOOSE BETWEEN BRANDED AND GENERIC MEDICINES
CIVIL CODE OF THE PHILIPPINES - ARTICLE 1546
FALSE ADVERTISING & WARRANTY
CIVIL CODE - ARTICLE 2187
PRODUCT HAS TOXIC CHEMICALS THAT CAUSE HARM
RA 11765: FINANCIAL PRODUCTS AND SERVICES CONSUMER SECTION ACT
ONLINE SCAMS, DIGITAL FINANCIAL PRODUCTS
LAW ON SALES
no hidden defects on products
law on extra-contractual obligations
makes sure products sold are safe to use, (warning and nutrition facts in labeling, expiration date)
law on trademark
penalizes those who will copy brands, container, or trademark of the other registered products
Food and Drug Administration (FDA)
works in hand with DOH to protect consumers against health related risks caused by food, water or cosmetics
Energy Regulatory Commission
responsible for complaints related to energy sources (gas, LPGs, electricity, etc)
Local Government Units
complains based on proximity of case, local barangays and city offices
Media Outlets
when no agencies cater to right to redress, publicly raise concern to trusted media outletes (GMA, CNN, TVS, etc.)
factors that influence our consumption
price, advertisement, income, occasion, values, seasons
price
the cheaper products are, the more attractive it is to consumers
advertisement
motivates and convinces consumers to purchase
types of advertisement
bandwagon effect,testimonial form, branding
bandwagon effect
stems from public pressure
testimonial form
certain individuals have proven product is effective
branding
people consume/purchase product because of the brand
income
Engel's law; the lower income, the bigger portion of budget is allocated to food expenses, while if the higher the income, the lesser portion of budget is spent on food and more on needs and wants
occasion
during celebrations, people spend and purchase
values
an individual's values, principles, attributes, influence their consumption
seasons
consumption depends on weather