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Human Communication
a transnational process in which people generate meaning through the exchange of verbal and nonverbal messages in specific contexts, influenced by individual and societal forces and embedded in culture
Messages
the building blocks of communication events
Encoding
taking ideas and converting them into messages
Decoding
receiving a message and interpreting its meaning
Symbol
something that represents something else and conveys meaning
content meaning
the concrete meaning of the message and the meanings suggested by or associated with the message and the emotions triggered by it
relationship meaning
what a message conveys about the relationship between the parties
Setting
the physical surrounding of a communication event
participants
the people interacting during communication
channel
the means by which a messages is transmitted
noise
any stimulus that can interfere with, or degrade, the quality of a message
Feedback
the response to a message
Synergetic Model
a transaction model that emphasizes how individual and societal forces, contexts, and culture interact to affect the communication process
field of experience
the education and experiences that a communicator possesses
Culture
learned patterns of perceptions, values, and behaviors shared by a group of people
Ethics
standards of what is right and wrong, good and bad, moral and immoral
communication ethics
standards of what is right and wrong, good and bad, moral and immoral
Absolutism
the belief that there is a single correct moral standard that holds for everyone, everywhere, every time
Relativism
the belief that moral behavior varies among individuals, groups, and cultures and across situations
communication competence
the ability to adapt ones communication to achieve ones goals
Appropriateness
following the rules norms and expectations for specific situation or relationship
Effectiveness
achieving one's goals successfully
Something that represents something else and conveys meaning is a(n) _____.
symbol
_____ communication is composed of non linguistic symbols such as smiles, laughter, head nods, and hand gestures.
Non Verbal
You ___ a messages when you interpret the meaning that is being sent.
Decode
Thinking about what you will be doing this weekend while you are studying is an example of _____, because it interferes with the communication process
Noise
_____ meaning describes what the message conveys about the relationship between the two people communicating.
Relationship
Communication is a ____ process in which people generate meaning through the exchange of verbal and non verbal messages in specific context and embedded in culture.
Transnational
Which of the following create ethical codes to reflect beliefs and values?
Individuals, communities, groups (all of the above)
If you fail to mention to your roommate that you accidentally scraped the bumper of her car when you pulled your car into the garage, you have engaged in..
Secrecy
If you believe some circumstances call for stretching the truth or being deceptive because of the circumstances, you likely adhere to an ____
relative
The manner in which you discipline your child may be different in the grocery store versus at your home because of this component of human communication.
Setting
When Louisa interprets her boyfriends thumbs up to mean that he approves of her action, she is encoding his message.
False
The linear model of communication is simpler than the transnational model.
True
Our values can have a large influence on the way we communicate with others.
True
"Homogenous" is the term used to describe how all individual members of the same culture do not think and behave in the same manner.
False
A professor using words that students dont understand is an example of noise.
True
paradigm
belief system that represents a particular worldview
Theory
a set of statements that explain a particular phenomena.
Hypothesis
a supposition or proposed explanation
method
the specific ways that scholars collect and analyze data which they then use to prove or disprove their theories
social science approach
contemporary term for the behaviorist approach
Behaviorism
the focus on the study of behavior as a science
naturalistic
relating to everyday, real-life situations, such as a classroom, cafe, or shopping mall
quantitative methods
methods that convert data to numerical indicators, and then analyze these numbers using statistics to establish relationships among the concepts
Demand-Withdraw
an interaction pattern in which one partner criticizes or tries to change the other partner, who responds by becoming defensive and then disengaging - either psychologically or physically
attachment
an emotional tie with another person; shown in young children by their seeking closeness to the caregiver and showing distress on separation
interpretive approach
contemporary term for humanistic (rhetorical) study
rhetoric
communication that is used to influence the attitudes or behaviors of others; the art of persuasion
Humanism
a system of thought that celebrates human nature and its potential
qualitative method
methods in which researchers study naturally occurring communication rather than assembling data and converting it to numbers
content analysis
approach to understanding communication that focuses on specific aspects of the content of a text or group of texts
ethnographic
relating to studies in which researchers actively engage with participants
cultural communication
communication patterns within a specific community
Rhetorical Analysis
used by researchers to examine texts or public speeches as they occur in society with the aim of interpreting textual meaning
critical approach
an approach used not only to understand human behavior but ultimately to change society
Textural Analysis
similar to rhetorical analysis used to analyze culture products such as media and public speeches
a ___ is a belief system that has a set of assumptions about knowledge, reality, and human nature
Paradigm
according to social scientific research, one particularly unhealthy pattern of conflict behavior is when one partner attempts to talk through an issue calmly but the other partner___
Withdraws
Individuals who are more satisfied in their relationship have a ___ attachment style and tend toward positive emotional communication.
Secure
An ____ is type of research is conducted by a researcher who travels on the road with a team of disabled rugby players and engages in their daily lives.
Ethnography
_____ scholars are concerned with whether or not they have the right to study, analyze, and represent the views of others, perhaps disadvantaged people.
Critical
observing the behaviors of women at a hair salon to see how they interact in a natural environment, would involve the _____ approach.
Social Science
A communication researcher who is examining the flirtation behaviors used by couples and converting that information into numeric data is using _____ methods.
Quantitative
Julie criticizes her father for his political view and is trying to convince him that he is wrong. He responds by shaking his head and leaving the room. This is an example of _____ communication pattern.
Demand-withdrawal
Which of the following major approaches is the most important to understand the complexity of communication?
They are equally important
Critical scholars often look to _____ texts to discuss societal norms.
Media, Historical, written (all of the above)
The study of communication has a short history that we've only begun to explore fairly recently.
False
Critical scholars generally use quantitative methods.
False
Methods describe the specific ways in which scholars collect and analyze data, the results of which they use to test theories.
True
Social scientists consider communication to be predictable.
True
One of the ethical concerns for interpretive scholars is making sure that what they present is an accurate portrayal of what the participant intended.
True
identity
who a person is, composed of individual and social categories a person identifies with, as well as the categories that others identify with that person
reflected appraisals
the idea that people's self-images arise primarily from the ways that others view them and from the many messages they have received from others about who they are
looking-glass self
the idea that self-image results from the images others reflect back to an individual
particular others
the important people in an individual's life whose opinions and behavior influence the various aspects of identity
generalized other
the collection of roles, rules, norms, beliefs, and attitudes endorsed by the community in which a person lives
self-fulfilling prophecy
when an individual expects something to occur, the expectation increases the likelihood that it will
stereotype threat
process in which reminding individuals of stereotypical expectations regarding important identities can impact their performance
self-concept
the understanding of one's unique characteristics as well as the similarities to, and differences from, others
self-esteem
part of one's self-concept; arises out of how one perceives and interprets reflected appraisals and social comparisons
self-respect
treating others, and expecting to be treated, with respect and dignity
performance of identity
the process or means by which we show the world who we think we are
self-presentation
influencing others' impressions by creating an image that is consistent with one's personal identity
enacting identities
performing scripts deemed proper for particular identities
role expectations
the expectation that one will perform in a particular way because of the social role occupied
mutable
subject to change
racial identity
identification with a particular racial group
multiracial identity
one who self-identifies as having more than one racial identity
national identity
a person's citizenship
ethnic identity
identification with a particular group with which one shares some or all of these characteristics: national or tribal affiliation, religious beliefs, language, and/or cultural and traditional origins and background
gender identity
how and to what extent one identifies with the social construction of masculinity and femininity
sexual identity
which of the various categories of sexuality one identifies with
age identity
a combination of self-perception of age along with what others understand that age to mean
social class identity
an informal ranking of people in a culture based on their income, occupation, education, dwelling, child-rearing habits, and other factors
disability identity
identification with physical or mental impairment that substantially impact everyday life
religious identity
aspect of identity defined by one's spiritual beliefs
Examples of secondary identities include all of the following EXCEPT
Age
Which of the following is NOT true regarding our identity?
All of these are true of identities.
1) Identities are understood through historical, social, and cultural environments.
2) Identities are both fixed and dynamic.
3) Identities are created through our interactions with others.
4) Identities can be both individual and social.
The idea that our self-images are shaped by the ways others view us is called
reflected appraisals.