GECOM QUIZ L1-2

Communication

Commun implies something in common, ication suggests understanding

sender, message, encode, channel, receiver, decode, feedback, noise

give the 8 components of communication process:

message

what the idea being communicated says

channel

through what the medium the message is relayed

receiver

to whom it is directed

effect

what the desired result of communication is

morals

are personal conduct, and our own set of rules

ethics

systematic approach to analyzing what is right and wrong, what is good and bad

communication

process of sending and receiving messages thru verbal and non verbal means

ethics of communication

focuses on one’s morals affecting one’s behavior and communication

mutuality, individual dignity, accuracy, access to information, accountability, audience, relative truth, ends vs means, use of power, rights vs responsibilities

give the 10 examples of ethics in communication:

mutuality

pay attention to the needs and views of others as well as our own

individual dignity

not cause humiliation on another person or loss of dignity

accuracy

more than just honesty; telling others they have a right and need to know

access to information

not hinder access to supporting information

accountability

take responsibility of the consequences of our communication

audience

also has ethical responsibility

relative truth

points of view may vary not be shared by others

ends vs means

the end goal of our communication and the means to get that goal should be ethical

use of power

in cases where we have more power, we have more responsibilities for the outcome

rights vs responsibilities

our rights are protected by law; however, not everything that we have a right to do is ethical

utilitarian ethics, moral duty, virtue ethics, common good approach

give the 4 approaches to ethical decision

utilitarian ethics

a substantive ethical system which focuses mainly on the outcomes of ethical decisions

moral duty

base morality of actions not on what outcomes we gain for ourselves, but on the law or duty that governs it

virtue ethics

emphasizes an individual’s virtue of mind, character, and sense of honesty, rather than rules or the consequences

common good approach

regards all individuals as part of a large community and that the own good of each individual is linked to the good of the community

ethnocentrism

the tendency to negatively judge and evaluate another culture based on the standards of one's own cultural norms.

It involves a belief or attitude that one’s own culture and heritage is superior or is better than others.

stereotypes

it is the perceptions or beliefs that one’s hold about groups or individuals based on their previously formed opinions or attitudes (samovar & porter (1991:280))

discrimination

for many people, ______ is an everyday reality. ________ is the unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, etc

racism

is a system of structuring opportunity and assigning value based on physical properties such as skin color and hair texture. this “system” unfairly disadvantages some individuals and groups and damages their health and mental health

prejudice

is how people make an irrational judgement against a person or group

color-blinded approach

is an ideology that can end discrimination

globalization

the process of bringing people together and making them interact and exchange ideas across traditional borders (nowaczyk, 2017)

culture

learned set of shared interpretations about beliefs, values, and norms that affect the behavior of a relatively large group of people (lustig and koester, 2003.

the learned and shared behavior of a community of interaction human beings (useem and useem, 1963)