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TECHNOLOGY
plays a vital role in modern supply chains by improving efficiency, reducing costs, and enhancing customer satisfaction. It enables; • Faster delivery and better inventory tracking; • Improves coordination among supply chain participants; • Streamlined operations and quicker response to market demands
According to Galii and Pilepi (2007)
knowledge has become high-demand product, and its quick, efficient delivery is crucial in supply chain operations. Managing knowledge properly enhances coordination, decision-making, and innovation among supply chain participants.
WAREHOUSE MANAGEMENT SYSTEMS
RETAILS DISTRIBUTION SYSTEMS
SHOP FLOOR SYSTEMS
SHELF MANAGEMENT SYSTEMS
CONSUMER SERVICE SYSTEMS
MOBILE POINT OF SALES (MPOS SYSTEMS)
MOBILE TECHNOLOGY IN SCM
Warehouse Management Systems –
– Tracks inventory movement in warehouses, optimizing storage and reducing errors.
. Retails Distribution Systems
Monitors manufacturing progress and prevents stock shortages in retail supply chains.
Shop Floor Systems –
Track real-time production processes to ensure smooth workflow and reduce delays.
Shelf Management Systems
Uses Radio Frequency Identification (RFID) and barcode scanning to monitor stock levels, reducing fraud and waste.
Consumer Service Systems –
Enhances customer satisfaction with real-time order tracking and delivery customization
Mobile Point-of-Sales (MPOS) Systems –
Speeds up transactions using mobile payment solutions, reducing checkout lines and improving revenue.
Tracking of Goods in Transport and Logistics
Mobile Field Workers/Technicians
Internet of Mobile Things (IoMT)
Mobile Supply Chain Management (mSCM)
Inventory Management
PRODUCTION, OPERATIONS, AND DELIVERY TECHNOLOGY IN SUPPLY CHAIN
. Tracking of Goods in Transport and Logistics
Uses smartphone apps and GPS for vehicle monitoring, route optimization, and dispatching. 2.
Mobile Field Workers/Technicians
ENhances real-time communication between field staff and office teams. - Improves customer support and repair detectio
. Internet of Mobile Things (IoMT)
Integrates wireless technology, 3D cameras, and geolocation for a smart, automated supply chain.
Mobile Supply Chain Management (mSCM)
Uses mobile technology for real-time tracking, shop floor monitoring, barcode scanning, and seamless data exchange.
Inventory Management
– Replaces paper-based tracking with mobile devices and sensors to monitor raw materials, work-in-progress, and finished goods.
The Fourth Industrial Revolution (Industry 4.0)
The ___________ ___________ _________________ leverages AI, IoT, and robotics for predictive maintenance and smart supply chains.
• Better planning and cost reduction • Plan-to-produce • Prevents overproduction • Frees up workers • Simplifies processes
BENEFITS OF INDUSTRY 4.0:
the need for agility
scm and the cloud system
traceability, repudiation, and trust with blockchain
SCM IS ALL ABOUR CUSTOMER
. The Need for Agility
– Customers expect fast, flexible, and personalized services. - Supply chains must adapt quickly to changing demands, market trends, and disruptions
Supply Chain Management and the Cloud System
– Cloud-based SCM enhances efficiency, scalability, and real-time processing. - Helps businesses process orders faster and provide accurate, timely updates for customers.
Traceability, Repudiation, and Trust with Blockchain
Blockchain technology ensures secure, transparent, and fraud-proof transactions. - Helps verify product authenticity, track shipments, and enhances overall trust in the supply chain.
