MANAGEMENT AND HUMAN RESOURCES

RT Topic 1

Management

the coordination and administration of tasks to achieve a goal.

Effective manager requirements

developing skills in planning, communication, organization, and leadership, along with extensive knowledge of company goals.

Setting objectives

how a manager accomplishes and maintains success by conveying goals to staff compellingly.

Organizing

evaluating the type of work, dividing it into achievable tasks, and effectively delegating it to staff.

Motivating the team

having the skills to handle different personalities and galvanizing team members around a cause.

Devising systems of measurement

setting targets or key performance indicators and generating ways to measure if the team is on track.

Developing people

investing in staff development and coaching them to recognize strengths and weaknesses to improve performance.

Control

ensuring employees understand the goals they are aiming for and the measurements used to determine success.

Planning

a critical, ongoing activity involving the selection and implementation of objectives to fulfill the organization's mission.

Staffing

ensuring the right people are in place for jobs and managing workplace policies, incentives, and training.

Persuasive management style

leading by example and gaining buy-in from the team through persuasion rather than instruction.

Democratic management style

inviting the team to be directly involved in decision-making through open communication and participation.

Laissez-faire management

functioning as a mentor and empowering employees to step up and make their own decisions.

Human Resources Management

the managing of human capital within an organization, formerly known as personnel management.

Organizational Behaviour

the study of human behavior at work on individual, group, and organizational levels using social and behavioral sciences.

Autocratic Model

an organizational behavior model characterized by quick decision-making but often results in low employee satisfaction.

Custodial Model

a model focused on employee motivation and talent retention through material benefits.

Supportive Model

a model emphasizing better relationships between managers and employees where ideas are valued to improve harmony.

Collegial Model

a model focused on teamwork and a harmonized working environment to achieve competitive advantage.

System Model

a model where work happens in a healthy environment with good communication and value to employees and the community.

Scientific Management Theory

a theory pioneered by Fredrick Winslow Taylor focused on task simplification and employee direction.

Human Relations Management Theory

a theory developed by Elton Mayo focusing on social and psychological needs to drive workplace productivity.

X & Y Management Theory

a theory proposed by Douglas McGregor regarding two aspects of human behavior at work.

Trait Theory

the leadership theory suggesting leaders possess innate qualities like intelligence, accountability, and creativity.

Behavioral Theory

the focus on leadership as a result of skills and actions acquired over time rather than innate traits.

Contingency Theory

the idea that there is no single way to lead and style must adjust based on various situational factors.

Management (Process)

the process of setting goals and then working with people to achieve them.

Administration

the process of managing details, including planning, organizing, and controlling resources.

Leadership

the process of influencing people to accomplish desired objectives through high-level strategy and motivation.

Organizational chart

a visual depiction of the hierarchy, ranks, and internal structure of different people and departments in a company.

Hierarchical Org Chart

the most common format where power is structured in the shape of a pyramid.

Matrix Org Chart

a format typically used when individuals have more than one manager.

Flat Org Chart

a horizontal format with little or no middle management between administrators and workers.

Mission Statement

a concise statement indicating what a company actually does and its overarching goals and direction.

Vision Statement

an outline of an organization’s long-term intentions and desired future state to motivate and direct staff.

Core Values

beliefs, principles, and philosophy that support an organization's vision and shape its culture.