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Different ages affects needs, for example…
Younger clients – dependants
Working clients – income
Older clients – IHT protection (also cost of protection increases with age)
Marital status affects needs through…
Financial interdependence
On divorce – maintenance payments or re-arranging joint policies
Having dependants affects needs, like…
Minor children – age and schooling, disabilities, or older relatives
A person being cared for is effectively…
a dependant, and people move in and out of caring as circumstances change
Wills should be…
made and up to date, integrating trusts/gifts or IHT funding to reduce estate
Health and vulnerability should be considered for…
cost of premiums, restrictions and availability smoker status
Occupation affects needs through…
need to protect income
existing employer benefits/death in service
partnership or key person issues
non-workers with caring responsibilities
Income and capital should be considered for…
means testing
available resources
ability for a continuing income (e.g. savings income)
Expenditure should be considered to…
determine the level of essential outgoings and replacement income
Liabilities should be considered because…
they are significant in determining need for protection
how can it be paid when off work
State benefits should be considered because…
provisions/entitlements should be taken into account BUT could change
Existing policies should be…
checked they are adequate and properly arranged
Attitude to risk in protection is…
not usually relevant for pure protection but crucial if product involves an element of investment
Future risk is a factor that should be considered for…
reviewable protection
Factors affecting investment risk include…
availability of emergency fund
level of risk on existing investments
future expectations of income or capital
psychological attitude to risk
The planning process for life assurance is…
Identify need for life cover
Quantify capital/income needed on death (split income into short and long-term)
Determine how long cover needed
Consider existing policies
Recommend type of policy
Calculating life cover consists of…
assessing immediate capital needs (e.g. mortgage)
assess long-term income needs (multiply into a lump sum) and consider continuing income (e.g. widowers pension), FIB may be appropriate
assess short-term income needs (multiply into a lump sum) and deduct extra short-term income (e.g. dependants pension)
determine existing cover
Take existing cover from total needed to establish lump sum shortfall
Extras to consider for life cover includes…
Inflation – assume e.g., 3% for lump sum cover
Additional family benefits – cover in excess of that required to just cover expenditure
Existing cover – employer benefits will cease on leaving (unless continuation option)
Timescale – if unsure then perhaps use longer period
Flexibility – convertible or renewable may be preferable
Waiver of premium – premiums continue to be paid in the event of illness
Priorities should be…
Capital needs – highest priority (usually mortgage)
Long-term income needs – reasonable standard of living – high priority
Short-term income needs – consider essential and non-essential expenditure
Consider reducing level of cover or reducing term to reduce costs
Disability and heath should be considered by…
how long can person manage without income
how long are employer benefits paid for
calculating required income level
identifying other sources of income e.g. working spouse
IP vs CIC…
IP covers more definitions but increasingly strict
IP linked to earnings – unlike CIC
To afford both IP and CIC, consider…
Reducing cover
Attaching CIC as a rider e.g. to term assurance
Joining group IP
For pensions, considerations include…
if no considerable earnings, restricted to £3.6k per annum
employer provided ill-health retirement provision
could use lifetime IS if meet eligibility criteria
PMI for many people is a…
high priority, especially business owners for speedy treatment
As PMI varies so much, individuals should…
shop around for the best
Protecting against redundancy should be considered because…
No UC for first 39 weeks (unless claiming State pension credit, in which case no waiting period)
Interest only payments limited to first £200,000 (unless claiming State pension credit, in which case £100,000) with SMI, and its a means tested loan
To plan for redundancy without protection…
have an emergency reserve
buy redundancy cover but its expensive and may never pay out
use mortgage flexibility, like change to interest only, reduce payments, take payment holiday
reduce expenditure
With affordability, there is often a…
compromise (ideal vs affordable), and recommendations must be affordable in long term too (savings/reg premium policies)
An independent adviser looking at whole of market should consider…
Scope of cover – definitions, exclusions
Underwriting – GP or Medical Examiner required limits, maximum sum assured or premium levels, signpost specialist firms
Service – poor provider service will reflect badly on the adviser
Financial strength – ensure provider will be around in the future to meet claims
Free Asset Ratio (FAR) denotes strong office with potential for growth (surplus assets held by life office over value of liabilities/expressed as % of total assets)
Also use ratings (e.g., Standard & Poor’s and Moody’s)
Solutions should be identified and…
all possible solutions listed to select most appropriate for each
Reviews should ideally be…
annually, and check…
existing contracts - still relevant/could replace/get cheaper?
new needs - birth/marriage/new mortgage?
income - increases so more affordability?
new products - better solutions than before?
Interrelationship of products…
Add-on/riders – cheaper than separate policies but stops on 1st claim
Over-insurance – results in paying too much for cover you cannot claim on
New products arrive from time to time – should be compared to existing provision as regards cover/exclusions (don’t cancel existing until new product in place!)
Presenting recommendations…
In-depth fact-find
Explain recommendations verbally
Give client all product literature
Follow up discussions with confirmation in writing
Suitability letters are FCA requirement
Keep copies of fact finds, written recommendations and suitability letters
If client disagrees with recommendations either: Decline to proceed with their request, proceed as requested, either way document and both client/adviser sign