PMI - Project management domains

Performance Domains

A group of related activities critical for the effective delivery of project outcomes. They are interactive, interrelated, interdependent, and operate as an integrated system.

Stakeholder Performance Domain

Addresses activities and functions associated with stakeholders, focusing on productive working relationships, agreement on objectives, and managing stakeholder satisfaction and opposition.

Effective Stakeholder Engagement

Involves the processes: Identify, Understand and Analyze, Prioritize, Engage, and Monitor stakeholders throughout the project.

Stakeholder Identification

The ongoing process of identifying both internal and external stakeholders throughout the project.

Stakeholder Analysis

Understanding stakeholders' feelings, emotions, beliefs, and values to better engage and manage them.

Stakeholder Prioritization

Focusing engagement efforts on stakeholders with the most power and interest in the project.

Stakeholder Engagement

Working collaboratively with stakeholders to introduce the project, manage expectations, resolve issues, negotiate, and make decisions.

Team Performance Domain

Deals with activities and functions associated with the people responsible for creating project deliverables, focusing on shared ownership, high performance, and appropriate leadership.

Project Manager

Assigned by the business to lead the team and is responsible for accomplishing project objectives.

Project Management Team

Individuals directly involved in project management activities.

Project Team

A group of individuals performing the work of the project to achieve its goals.

Centralized Leadership

Accountability is assigned to one individual (e.g., project manager).

Distributed Leadership

Accountability is shared among the project management team and project team members.

Servant Leadership

A leadership style based on understanding and addressing the needs and development of team members, focusing on growth, autonomy, and empowerment.

Team Development Aspects

Includes: Vision and objectives, Roles and responsibilities, Project team operations, Guidance, and Growth.

Project Team Culture

The environment and norms established within the team, emphasizing transparency, respect, open communication, and support.

High-Performing Teams

Characterized by: Open communication, Shared understanding, Collaboration, Adaptability, Resilience, and Empowerment.

Leadership Skills for Teams

Include: Establishing vision, Critical thinking, Motivation, Interpersonal skills, Emotional intelligence, Decision making, and Conflict management.

Development Approach and Life Cycle Performance Domain

Deals with activities related to the development approach, cadence, and life cycle phases of the project.

Delivery Cadence

The timing and frequency of project deliverables.

Development Approach

The method used to create and evolve the product, service, or result during the project life cycle (Predictive, Adaptive, Hybrid).

Predictive Approach

A plan-driven, sequential development approach with detailed upfront planning (e.g., Waterfall).

Adaptive Approach

A flexible, iterative development approach that embraces change (e.g., Agile, Scrum).

Hybrid Approach

A blend of predictive and adaptive approaches tailored to project needs.

Factors Influencing Development Approach

Include: Product variables (innovation, requirements), Project variables (stakeholders, schedule), and Organizational variables (culture, capability).

Project Life Cycle

The series of phases a project goes through from start to finish (e.g., Feasibility, Design, Build, Test, Deploy, Close).

Planning Performance Domain

Deals with activities related to organizing and coordinating project work to deliver outcomes effectively.

Planning Outcomes

Include: Organized project movement, Holistic delivery approach, Evolving information elaboration, Appropriate planning time, Sufficient stakeholder communication, and Adaptive planning processes.

Planning Variables

Factors affecting planning volume and frequency: Development approach, Deliverables, Organizational requirements, Market conditions, Legal restrictions.

Planning Considerations

Include: Delivery scope, Estimating (scope, schedule, budget), Scheduling, Budgeting, Team composition, Communication, Physical resources, Procurement, and Change management.

Project Work Performance Domain

Deals with establishing processes, managing resources, and fostering a learning environment to deliver project outcomes.

Project Work Outcomes

Include: Efficient performance, Suitable processes, Appropriate communication, Effective resource management, Strong procurement handling, and Continuous learning.

Key Project Work Activities

Managing work flow, Keeping team focused, Establishing processes, Communicating with stakeholders, Managing physical resources, Working with vendors, Monitoring changes, and Enabling learning.

Process Tailoring

Adapting project processes to optimize for project needs and environment.

Project Delivery Performance Domain

Focuses on delivering the required scope and quality to meet business objectives and stakeholder satisfaction.

Delivery Outcomes

Include: Contribution to business objectives, Realization of outcomes, Timely benefit realization, Clear requirements understanding, and Stakeholder acceptance and satisfaction.

Requirements Management

Involves: Gathering, Evolving, Discovering, and Managing project requirements.

Quality Considerations

Include: Cost of Quality, Prevention, Appraisal, Internal Failure, External Failure, and Cost of Change.

Measurement Performance Domain

Deals with assessing project performance and taking actions to maintain acceptable performance.

Measurement Outcomes

Include: Reliable project status understanding, Actionable data, Timely corrective actions, and Achieving targets and business value.

Performance Indicators (KPIs)

Metrics used to evaluate performance, including Leading indicators (predictive) and Lagging indicators (historical).

SMART Criteria

Specific, Meaningful, Achievable, Relevant, Timely—used to create effective metrics.

What to Measure

Deliverable metrics, Delivery metrics, Baseline performance, Resource utilization, Business value, Stakeholder satisfaction, and Forecasts.

Measurement Pitfalls

Include: Hawthorne effect, Vanity metrics, Demoralization, Misuse of metrics, and Confirmation bias.

Uncertainty Performance Domain

Deals with activities related to risk and uncertainty in the project environment.

Uncertainty Outcomes

Include: Awareness of environment, Proactive response to uncertainty, Awareness of variable interdependence, Anticipation of threats/opportunities, Minimal negative impact, Realized opportunities, and Effective use of reserves.

Types of Uncertainty

Risk (unknown future events), Ambiguity (unknown conditions), Complexity (unpredictable outcomes in dynamic systems), and Volatility (rapid, unpredictable change).

Responding to Uncertainty

Options include: Gather information, Prepare for multiple outcomes, and Build resilience.

Risk

An aspect of uncertainty that can present both threats and opportunities to the project.