BA 366 Wellbeing

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17 Terms

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How do we move beyond burnout?

4 Step Framework:

Goal: Think of the end-goal (move beyond burnout to wellbeing)

Know: Understand what wellbeing is NOT & what it IS

Start: Take action with a micro-step

Persist: Set yourself up for sustainable success

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Burnout

Burn-out is a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. It is characterized by three dimensions: inefficacy, exhaustion, cynicism,

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Feelings of inefficacy

Losing value for yourself

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Feelings of Exhaustion

depletion of mental or physical resources

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Feelings of Cynicism

depletion of social connection

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Self-care

Self-care is a discipline requiring:

- tough-mindedness

- deep and personal understanding of your priorities

- respect for both yourself and the people you choose to spend your life with

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Maslach Burnout Inventory (MBI)

self-report measure that includes scales for three burnout dimensions. This provides a score on each dimension indicating not whether you have burnout, but rather, your spot on a continium.

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Recovery

The process of restoring energy and reducing strain. (important when work is strenuous and improves wellbeing and job performance)

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How to fix burnout? (Inefficacy)

focus on boosting sense of self via compassion or other compassion (like counting wins and comfort)

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How to fix burnout? (Exhaustion)

Engage in self-care (cook a meal, take a nap)

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How to fix burnout? (Cynicism)

Self-care may not be effective because the self focus may lead to further withdrawal; instead one could focus on extending the self, opening up, and helping others (words of encouragement)

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How can managers help burned out employees?

- encourage taking personal time with a colleague

- provide resources

show how the organization values self-care

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What should managers not do?

organize happy hours and forced social events

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How can we prevent burnout & recovery from work daily? (1)

1. Doing low duty recovery activities

- Low duty: Less disengagement and better wellbeing/performance

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How can we prevent burnout & recovery from work daily? (2)

2. Having reovery experiences

- 4 distinct psychological states. The point is to experience the state.

a. Detachment

b. Relaxation

c. Mastery

d. Control

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How can we prevent burnout & recovery from work daily? (3)

3. Getting quality sleep
- sleep quality and not just quantity

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How can we prevent burnout & recovery from work daily? (4)

4. Taking respites & micro-breaks (in/out of work)

- Respites increase engagement & lower burnout

- Micro-breaks improve performance

- Nature breaks are helpful