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person perception
how we form impressions of ourselves and others, including attributions of behavior
attribution theory
the theory that we explain someone’s behavior by creating either the situation (situational) or the person’s stable enduring traits (dispositional attribution)
fundamental attribution error
the tendency for observers, when analyzing others’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
ex. believing a co-woker is lazy when they don’t show up on time when they had an accident
actor-observer bias
tendency to attribute our own behaviors to situational factors while attributing others' behaviors to dispositional factors
ex. blaming another person’s car accident for their poor driving skills but blaming own accident for slippery roads
prejudice vs stereotype vs discrimination
prejudice - unjustifiable and usually negative attitude towards a group of people; involves negative emotions, stereotype beliefs and likelihood of discriminatory action
stereotype - generalized (sometimes accurate) belief about a group of people
discrimination - unjustifiable negative behavior toward a group due to prejudice
just-world phenomenon
tendency for people to believe that the world is just and people get what they deserve (if they suffer they must be bad and vice versa)
scapegoat theory
theory that prejudice offers an outlet for anger by providing someone to blame
ex. doing poorly on test and blaming teacher for not teaching well
other-race effect/cross-race effect/own-race bias
tendency to recall faces of one’s own race more accurately than faces of other races
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
(door-in-the-face effect is the opposite)
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when 2 of our thoughts (cognitions) are inconsistent
ex. if we get money for writing a statement that goes against our beliefs, we might rationalize and start believing in the words
peripheral route persuasion vs central route persuasion
peripheral - when people are influenced by incidental cues
ex. a speaker is a celebrity or attractive
central - when interested people’s thinking is influenced by considering evidence and arguments
ex. climate change intervention support puts out arguments focusing on accumulating greenhouse gases, melting artic ice, rising world temperatures and seas, and increasing extreme weather
social contagion
spontaneous spread of behaviors
ex. lion see another member of pride yawning is more likely to yawn
mood contagion
spread of moods
ex. more likely to be happy around people who are happy than depressed
normative and informational social influences
normative - conform to avoid rejection or gain social approval
informational - conform because believes they are right
social facilitation
in the presence of other, improved performance on simple or well-learned tasks, or worsened performance sometimes
social loafing
the tendency for people in a group to exert less effort when pooling their efforts towards attaining a common goal than when individually accountable
ex. not working as hard when doing a group project
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
ex. vandalizing when in a large crowd or during riots
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group
ex. a group of conservatives agreeing more strongly with a shared opinion after condemning democrats
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
ex. a team leader proposes an idea and everyone agrees even though they are skeptical
loose vs tight culture
a place with flexible and informal vs clearly defined and reliably imposed norms
ex. jaywalking and lining up properly
frustration-aggression principle
the principle that frustration - blocking of an attempt t achieve some goal - creates anger, which can generate aggression
social script
culturally modeled guide for how to act in various situations
ex. how to behave on a first date or during a job interview
aggression
physical or verbal behavior intended to harm someone
influenced by multiple factors, such as genetic markers like the Y chromosome and the monoamine oxidase A (MAOA) gene, damaged or inactive frontal lobes, amygdala, or high testosterone levels
mere exposure effect
the tendency for repeated exposure to novel stimuli to increase our liking of them
ex. infants prefer photos of th erace they most see often (usually their own)
reward theory of attraction
we are attracted to those whose behavior is rewarding to us, who are both able and willing to help achieve our goals
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship
sexual desire + a growing attachment = passionate love
companionate love
deep affectionate attachment we feel for those with whom our lives are intertwined because although testosterone, dopamine and adrenaline subside, oxytocin remains
self-disclosing intimacy + mutually supportive equity = companionate love
self-disclosure
the act of revealing intimate aspects of ourselves to others
ex. asking “When was the last time you cried in front of another person?”
equity
a condition in which people receive from a relationship in proportion to what they give to it
ex. sharing household chores
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those needing their help
ex. jumping into the train tracks to save a man having a seizure
social trap
a situation in which two parties, by each pursuing their self-interest rather than the good of the group, become caught in a mutually destructive behavior
ex. the prisoner’s dilemma
mirror-image perceptions
mutual views often held by conflicting parties, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
ex. both political parties think they are more morally justified then their opponent
self-fulfilling prophecy
a belief that leads to its own fulfillment
ex. when you think someone doesn’t like you so you start acting coldly and then they actually don’t like you
superordinate goals
shared goals that override differences among people and require their cooperation
ex. beachgoers working together formed a human chain to save a family stuck in a Florida rip current
GRIT
graduated and reciprocated initiatives in tension-reduction; a strategy designed to decrease international tensions
one side starts by announcing recognition of mutual interests and intent to reduce tensions → initiates more conciliatory acts
psychodynamic theories
theories that view personality with a focus on the unconscious mind and the importance of childhood experiences
psychoanalysis
Freud’s theory that attributes thoughts and actions to unconscious motives and conflicts; the techniques used in treating psychological disorders by seeking to expose and interpret unconscious tensions
unconscious (how has the definition changed)
according to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings and memories
according to modern psychologists, information processing of which we are unaware
free association
in psychoanalysis, the technique of exploring the unconscious by saying whatever comes to mind when relaxed
id
operates on the pleasure principle
libido = life energy force that fuels pleasure-seeking
ego
operates on the reality principle and weighs risks and rewards
superego
emerges ~4 or 5
strives for perfection and considers ideal
defense mechanisms
regression - retreating to earlier psychosexual stage
reaction formation - switching unacceptable impulses into their opponents
projection
rationalization
displacement - shifting sexual or aggressive impulses towards a more acceptable or less threatening object or person
sublimation - transferring unacceptable impulses into socially valued motives
denial
collective unconscious
Carl Jung’s concept of a shared inherited reservoir of memory traces from our species’ history
terror-management theory
a theory of death-related anxiety; explores people’s emotional and behavior responses to reminders of their impending death
Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes
projective test
a personality test, such as the TAT or Rorschach that provides ambiguous images designed to trigger projection of one’s inner dynamics and explore the preconscious and unconscious mind
Rorschach inkblot test
a projective test designed by Hermann Rorschach; seeks to identify people’s inner feelings by analyzing how they interpret 10 inkblots
self-transcendence
according to Maslow, the striving for identity, meaing, and purpose beyond the self
humanistic theorists
Abraham Maslow and Carl Rogers
self-actualization
fulfilling one’s potential
hierarchy of needs
physiological needs, safety, belongingness and love, esteem, self-actualization, and self-transcendence
unconditional positive regard
acceptance and support regardless of what one says or does
individualism
trusting and acting on one’s feelings
factor analysis
a statistical method used to identify underlying relationships between variables, often used in personality research
reduced to extraversion-introversion and emotional stability-instability dimensions
personality inventories
longer questionnaires covering a wide range of feelings and behaviors to assess several traits at once
Minnesota Multiphasic Personality Inventory (MMPI)
most widely used and researched personality tests originally for identifying emotional disorders
empirically derived test
a test created by selecting from a pool of items those that discriminate between groups
Big Five factors/five-factor models
five traits: openness, conscientiousness, extraversion, agreeableness, and neuroticism that describe personality
social-cognitive perspective
a view of behavior as influenced by the interaction between people’s traits (including their thinking) and their social context
proposed by Albert Bandura
behavioral approach
focuses on the effects of learning on personality development
reciprocal determinism
the interacting influences of behavior, internal cognition, and environment
assessment center approach
a method of evaluating candidates based on their performance in simulated work scenarios and exercises