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themes 1 and 2 commercial operations and commercial risks
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Mortgage
a long term loan secured with property
Insurance
Where a company provides a guarantee of a compensation for a specified loss suffered by a business or individual in return for the payment of a specified premium.
Production
A process which involves converting resources into goods or services.
Services
Where tasks are carried out, or facilities provided. Ex. hairdresser or transport.
Needs
basic requirement for human survival.
wants
peoples desires for goods and services.
Manufacturing
the use of resources such as raw materials, components, fuel, labour, and machinery to make physical goods.
mass produced
goods that are manufactured in very large quantities.
cansumers
people who buy goods and services for personal use.
consumer goods
goods purchased by people to help satisfy their needs and wants.
intermediate goods
goods produced for businesses, such as components.
capital goods
goods used to produce other goods such as tools, equipment, and machinery.
provision
when you provide something that somone needs now or in the future.d
direct services
services aimed directly at consumers such as hairdressing and healthcare.
comercial services
activities such as advertising, transport and communication, which assist trade to function.
distribution
the delivery of something to other people or places.
trade
the exchange of goods and services between owners for money
aids to trade
the services provided to traders such as finance, warehousing and transport.
commerce
activities that assist the exchange and distribution of goods and services
outlet
a point from which goods are sold or distributed.
enterprise
a business or company
indirect services
services provided by commercial enterprises to support businesses in the trading process.
advertising
communication between a business and its customers where images are shared in the media to encourage the purchase of products.
factors of production
the resources used to produce goods and services. they include land, labour, capital and enterprise.
workforce
al the employed people / all the people who work for a company
economy
the system that attempts to solve the basic economic problem, ex. divide scarce resources among competing needs and wants.
labour
the people used in production
working capital or circulating capital
resources used up in production such a raw materials and components
fixed capital
the stock of man made resources such as machines and tools used to help make goods and services.
entrepreneur
an individual who organises the other factors of production and risk their own money in a business venture
accrue
the accumulation of benefits usually money over time
venture
business activity, often with risks involved
split shifts
a working shift where employees are required to work two or more seperate time periods during the day
recruit
to hire somebody to work for a business
chain of production
the different stages of production needed to produce many products
Primary sector
production that involves extracting raw materials from the earth.
secondary sector
production that involves converting raw materials into semi finished or finished goods
tertiary sector
the production or services.
assembly plant
a factory where parts are out together to make a finished product
interdependence
where the actions of one country or firm have an impact on others
de industrialization
the decline in manufacturing
industrialization
growth in the manufacturing sector
specialization
the production of a limited range of gods by individuals, firms, regions, or countries
division of labour
the breaking down of the production process into small parts; each worker is given a specific task
productivity
the rate at which goods are produced, and the amount produced, especially in relation to the work and time and money needed to produce them.
output
The amount of something produced, especially by a person or a factory
hub
the most important place for a particular activity
call centre
a large office that deals with customer inquiries over the phone.
globlisation
the spread of trade technology information and jobs across national borders and cultures.
profitability
the ability to make a profit
intermediary
a business that acts as a link between buyers and sellers in the chain of distribution
distributor
an agent who supplies goods to retailers
requisition form
an internal document used in business to request the suppl y of something that is required by an employee or department
invoice
a business document which contains details such as the amount owed aboout the exchange of goods between the buyer and seller.
just in time
an approach to manufacturing that involves storing materials and components as little as possible.
tariifs
tax paid on goods that are imported
protectionism
an aproach used by governments to protect domestic producers.
exchange rate
the value of one currency in terms of another.
middleman
a person or business whic buys goods from producers and sells them on to retailers.
mark up
increasing the price of something to cover additional costs and to increase profitability.
lead time
the time between placing the order and recieving the delivery.
credit
the practice of buying now and paying later.
severance pay
money given to workers who leave their jobs before the end of their contracts.
transaction
the process of buying or selling somehting
transactional costs
financial costs that are incurred when buying or selling something for example taxes
value added tax - vat
a sales tax imposed in every step of production usually a percentage of the value added at each stage.
sales tax
a tax paid by customers when buying a goods or service, usually a percentage of the transaction
inventory
goods for resale
commission
money earned from the sale of something, often a percentage of the value of goods or services sold.
shrinkage costs
The loss of inventory due to factors such as employee theft, shoplifting, errors and damage to inventory.
stock take
making a detailed record of the total inventories held by a business at a particular point in time.
ecommerce
retail transactions conducted online
mcommerce
retail transactions conducted online through the use of a mobile phone.
public sector
government organisations that provide goods and services in the economy.
private sector
provision of goods and services by business which are owned by individuals or groups of individuals.
unincorporated businesses
those businesses where there is no legal difference between inthe owner and the business
incorporated business
where the business has a seperate legal identity from that of its owner/s.
limited company
a business organisation that has a separate legal identity from that of its owners.
sole trader
a business owned by a single person
capital
finance provided by the owners of a business
unlimited liability
where the owner is responsible for all business debts possibly beyond the amount invested.
cooperative
a private business that is operated by people who use its products or services.
annual general meetings (ATM)
an annual meeting for the busineses shareholders where teh board gives a presentation relatin to the stae and performance of the business.
dividend
the amount of money paid to shareholders from profits. shareholders are entitled to a certain amount per share in a year when dividend is paid.
partnerships
a business owned by 2 or more people usually up to 20.
deed of partnership
a legal documetn which states the official right sof partners.
limitedpartnership
a partnership where some partners contribute capital adn enjoy a share of the profit but do not take part in the running of th ebusiness.
limited liability
where a business owner is only responsible for the original amount invested in the business.
sleeping partner
a partner who contributes capital and takes a share in the business but plays no role i contributuing to the running of the business/
sue
to make a legal claim against someone especially for money becasue they have harmed you in some way.
issue (shares)
the sale of nechaw shares.
chairperson
someone who is i chagre or a meetin gor directs the work of an orgnisation of commiteel
registrar of companies
(uk) a body responsible for recording the details limited companies in the country
constituition
th e important rules whic state how a limited company should be structured adn governed
certificate of incorporation
a document needed before a new company can start trading.
stock market
a market for secondhand shares.
takeover
to take control of a company by buyuing most of its shares.
public limited company
a company that has sharesd available to th epublic to buy on the stock exchange.
institutional investor
a large company such as an insurance company that invests large amounts of moenny in shares and other financial instruments.