Introduction to Purposive Communication

Comprehensive practice flashcards covering the definitions, elements, functions, types, levels, and models of communication based on the OLENG01 Purposive Communication module.

What is the definition of communication provided in the module?

Communication is a dynamic process that involves the sharing of meaning through verbal and non-verbal means.

Why is communication characterized as a 'process'?

Because it involves sequential steps ($\text{sender} \rightarrow \text{message} \rightarrow \text{receiver} \rightarrow \text{feedback}$) and is ongoing and dynamic rather than static.

In the communication process, what is the role of the Sender?

The Sender is the originator of the message who thinks of an idea to communicate, a process known as encoding.

What is the 'Channel' in the elements of communication?

The Channel is the medium used to send the message, such as spoken word, text, email, or face-to-face interaction.

What are the three specific types of 'Noise' that can disrupt communication?

Physical (loud sounds), psychological (stress), and semantic (confusing words).

Which element refers to the environment or situation that influences the meaning of communication?

Context.

Which function of communication is used to establish order, manage behavior, or set classroom rules?

Regulation/Control.

What is the primary purpose of the 'Information' function of communication?

To inform decisions and transfer knowledge, such as in lectures or news broadcasts.

According to the transcript, what percentage of communication is non-verbal?

$$80\text{--}90\%$$

What does Non-Verbal Communication include besides gestures and facial expressions?

Body language, eye contact, tone, space, posture, and silence.

What is Visual Communication?

A type of communication that uses images, symbols, graphs, or charts, such as traffic signs, infographics, or memes.

How is Intrapersonal Communication defined?

Communication with oneself, involving self-awareness, decision-making, and internal conflict; it is the foundation of all other communication.

Which level of communication involves exchanges between people from different cultural backgrounds?

Intercultural Communication.

What characterizes the Linear Model of communication?

It is a one-way process ($\text{Sender} \rightarrow \text{Message} \rightarrow \text{Receiver}$) that assumes a passive receiver, such as watching TV or a recorded speech.

What is the key difference between the Interactive Model and the Linear Model?

The Interactive Model is a two-way process that includes a feedback loop, acknowledging the receiver's response despite possible delays.

Which communication model accounts for simultaneous exchanges and non-verbal cues in an ongoing, contextual process?

Transactional Model.

According to the text, when is Aristotle's model especially useful?

When the primary goal is to persuade, such as during public speaking, sales presentations, or pitches to stakeholders.

Give an example of Interpersonal Communication provided in the notes.

Talking to a friend about a personal issue, which helps build trust and resolve conflicts.

What skills are specifically needed for Interpersonal Communication?

Active listening, empathy, and assertiveness.

What is an example of Mass Communication?

News broadcasts on TV or social media, which reach large audiences but have less personal interaction.