1/88
Looks like no tags are added yet.
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
Marketing
process of planning, pricing, promoting, selling, and distributing ideas, goods, or services to create exchanges that satisfy customers
utility
The added value in economic terms
market share
percentage of the total sales volume generated by all companies that compete in a given market.
industrial market
business-to-business (B-to-B) market includes all businesses that buy products for use in their operations.
target market
The group that is identified for a specific marketing program
Goods
tangible items that have monitory value and satisfy your needs and wants
Services
intangible items that have monitory value
market place
commercial environment in which trade happens
business law (marketing core function)
Understand business's responsibility to know, abide by, and enforce laws and regulations that affect business operations and transactions
communications (marketing core functions)
Understand the concepts, strategies, and systems used to obtain and convey ideas and information
customer relations (marketing core functions)
Understand the various techniques and strategies used to foster positive, ongoing relationships with
economics (marketing core functions)
Understand the economic principles and concepts fundamental to business operations
emotional intelligence (marketing core functions)
Understand techniques, strategies, and systems used to foster self-understanding and enhance
entrepeneurship (marketing core functions)
Understand theconcepts, processes, and skills associated with identifying new ideas, opportunities, and methods and with creating or starting a new project or venture
financial analysis (marketing core functions)
Understand tools,strategies, and systems used to maintain,
monitor, control, and plan the use of financial resources
human resouce managment (marketing core functions)
Understand the tools techniques, and systems that businesses use to plan, staff, lead, and organize its human resources
Information Management (marketing core functions)
Understand tools, strategies, and systems needed to access, process, maintain, evaluate, and disseminate information to assist business`
marketing (marketing core functions)
Understand the tools, techniques, and systems that businesses use to create exchanges and satisfy organizational objectives
operations
Understand the processes and systems implemented to monitor, plan, and control the day-to-day activities required for continued business functioning
professional development
Understand concepts, tools, and strategies used to explore, obtain, and develop in a busi-
ness career
strategic management
Understand tools, techniques, and systems that affect a business's ability to plan, control, and organize an organization/department
channel management
is the process of deciding how to get goods into customer's hands. Physically moving and stor-
ing goods is part of distribution planning.
market planning
involves understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience.
marketing information management
rely on good information about customers, trends, and competing products. Gathering this information, storing it, and analyzing it are all part of marketing information management.
pricing
dictate how much to charge for goods and services in order to make a profit.
product/service management
obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities.
promotion
the effort to inform, persuade, or remind potential customers about a business's products or services.
selling
provides customers with the goods and services they want. This includes selling
in the retail market to you, the customer, and
selling in the business-to-business market to
wholesalers, retailers, or manufacturers.
marketing concept
the idea that a business should strive to satisfy customers' needs and wants while generating a profit for
the firm. The focus is on the customer. For an
organization to be successful, all seven marketing core functions need to support this idea.
customer relationship management
an aspect of marketing that combines customer information (through database and computer
technology) with customer service and marketing communications.
form utility
involves changing raw materials or putting parts together to make them more useful.
place utility
having a product where customers can buy it.
time utility
having a product available at a certain time of year or a convenient time of day.
possession utility
The exchange of a product for money
information utility
involves communication with the consumer.
market
All people who
share similar needs and wants and who have
the ability to purchase a given product are
called a
consumer market
consists of consumers who purchase goods and services for personal use. Consumers' needs and wants
generally fall into a few categories that address
their lifestyles.
customer profile
To develop a clear picture of their target market, businesses create a
place
The means of getting the product into the consumer's hands is the place factor of the marketing mix.
people
yolosweg human beings who are targeted in a certain market
Account Conflict
exists when an advertising agency handles two different client's brands of similar or competing products
Account Manager
Oversee the design, implementation, maintenance, and follow-up of all activities and programs involved with a customer business
Across-the-Board
A radio or television ad that is aired at the same time everday
Action Advertising
Advertising meant to invoke a quick response and action from a target audience
Audience Delivery Data
Estimates the number of individuals reached by an advertising media
Backlit
In outdoor advertising, a structure such as a billboard is lighted for the purpose of higher visibility
Broadcast Media
Electronic media such as television and radio
Bulk Plan
Committing to purchasing multiple radio ad slots over an extended period of time
Bursting
Scheduling the same commercial to run multiple times in a short period of time on the same station
Canned Presentation
A standard, all-purpose, and memorized sales pitch
5 product utilities
Form, place, time, posession, information
Push vs. pull poliy
Push~ busiess hinks product will sell
Pull~ cusomers are attracted o product on the market already
GDP
Gross Domestic Product: Ouput of goods and services produced by labor and property
Methods of distibution:
Truck, Plane, ship (exclusive, selective, and inensive)
3 economic questions
Which goods?
For whom?
How sould they be produced?
4 Factors of production
Land, labor, capital, entrepenuership
What are the economic philosophies?
Capialism, communism, socialism
4 P's of marketing?
Poduct, Place, price and pomotion
7 functions of marketing:
Channel Marketing, Marketing Planing, marketing info. management, pricing, poduct service manaement, promotion and selling
What is a comsumermarket?
People who purchase goods and services for their personal use
What is a targetmaket?
people that are most likel to buy product
What is an inustrial market?
Businesses that buy products to use in their operations
What is the Channel of Distributin?
Path a product takes from manufacturer to final user
Consumer Pomotions:
Sales strategy
Sales promotion:
incentive that encourage buying (rade and Consumer)
Segmentation:
Classifying people who form a given market into smaller groups
Marketing Concept:
Customers choose what is sold on the market
Trade Promo
Design to get support for a poduc fom manufacturers, wholesalers, and retail
Visual Merchandising:
Physical elements that mechandises use to poject an image tocustomers
advergaming:
advertisments in web-based videogamesto promote product etc.
adverising:
impersonal one way mass communicaion abou a product: paid for by a marketer
advertising appeal:
a reason fo a peson to buy a product
advetising campaign:
related adveisiments focusing on a common theme, slogan, and set of advertising appeals
advertising objective:
specific communication task that a campaign should accomplish for audience
adverising response funcion:
promotion ad advertising increase sales o market sare up to a certain limit an ten produces diminishing returns
Advocacy Advertising:
advertising in which an organization expresses its viesws on a controversial issue
audience selecivity:
the abiliy of an advertising medium to reach a precisely defined market
Cause-related marketing:
promotes a product for a non-profit o a for-profit organization through a sponsorship or raises money for a cause (nonprofit)
Comparitive advertising:
compares two o more specifically named o shown competing brands on one or more specific atributtes
competitive advertising:
influences demand for a specific demand
Continuous media schedule:
scheduling strategy in which advetising is run steadily for a peiod of time
cooperative advetising:
an arrangement in which manufacturer and retailer spli he costs of adverising
cost per contact:
cost of reachin one member of thetarget market
flighted media schedule:
ads are un heavily one month o every two weeks to acieve greater impact
frequency:
# of times an individual is exposed to a message
insiutional advertising:
form of advertising to increase a companies image rather than promote a poduct
media mix:
combination of media to be used fo a promotional campaign
medium:
channel used to cove a message to target market
Sponsorship:
a company spends money to support an issue cause or event that is consistent with corporate objectives (improving brand awareess o enhancing corporate image)