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Business
Want to solve a problem
Provides a "need or a want”for the customer
Need- something you cannot live without
Want- Something you dont want to live without, but you can
Want to make a profit
Contribute to the economy by providing jobs & being sustainable in the market
Organization
Business are organizations
Provide and distributes goods and services
Can range in size & levels of ownership
Can operate locally all the way to globally
Have a brick or mortar building or all virtual
Consumer vs. Customer
Customer
Purchases a good or service
Consumer
Person who uses a good or service whether or not they purchased it.
Demographic Factors
Factors that educate an organization what their target market will be
Age, ethnicity, income, etc.
Problem Solution Fit
Finds a customer problem
Comes up with a Solution
Target a correct customer/consumer
Value
Worth or benefit of a product to a customer
Value creation
Actually meets customer needs
Value capture
Being able to attain some of the value of a product from profit
KPI
Key Performance Indicator
measurable value that shows how well a company reaches its goals