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pt 3

Last updated 5:23 AM on 12/2/25
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34 Terms

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Motivation

Key factor in management that drives employee commitment to goals.

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Taylor’s Scientific Management

Management theory focused on efficiency through task specialization and piece-rate pay.

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Hawthorne Studies

Research indicating that employee satisfaction increases productivity beyond pay.

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Maslow’s Hierarchy of Needs

Theory proposing that humans are motivated by a sequence of needs from physiological to self-actualization.

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Theory X

McGregor's theory suggesting that people dislike work and require control.

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Theory Y

McGregor's theory suggesting that people enjoy work and seek responsibility.

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ERG Theory

Alderfer's theory that includes existence, relatedness, and growth needs.

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Herzberg’s Two-Factor Theory

Theory stating that maintenance factors prevent dissatisfaction, while motivation factors enhance satisfaction.

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Reinforcement Theory

Theory stating that behavior is shaped through rewards and punishments.

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Equity Theory

Motivation is influenced by perceived fairness of rewards relative to effort.

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Expectancy Theory

Motivation depends on the desire for a reward and the likelihood of achieving it.

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Goal-Setting Theory

Theory stating that employees are motivated when they set goals collaboratively with managers.

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Management by Objectives (MBO)

Management technique focusing on setting and achieving clear objectives.

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Job Enrichment

Increasing task variety, responsibility, and control to enhance employee motivation.

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Diversity in the Workplace

Differences in gender, age, culture, and abilities that contribute to a creative workforce.

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Recruiting

Attracting qualified candidates through various methods.

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Compensation

The total salary, bonuses, and benefits provided to employees.

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Orientation

Process of familiarizing new employees with the company and their roles.

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HRM (Human Resource Management)

Management of everything a company does regarding its employees.

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Employee Satisfaction

A measure of how happy employees are with their jobs and work environment.

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Piece-Rate Pay

Pay based on the number of tasks completed or items produced.

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Human Relations Movement

Movement focusing on the importance of social factors in the workplace.

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Skill Inventory

Document listing employees’ skills and experiences.

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Job Analysis

Examination of a job's requirements and needed skills.

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Frustration-Regression Principle

Concept in ERG Theory allowing for movement back to lower needs when higher needs are unmet.

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360-Degree Feedback

Feedback from various sources regarding an employee's performance.

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Work Environment

Physical and psychological setting in which employees work.

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Recognition

Acknowledgment of employee achievements and contributions.

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Employee Engagement

Level of commitment and involvement an employee has towards their organization.

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Job Sharing

A work arrangement where two employees share the responsibilities of one position.

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Telecommuting

Working from home or another location outside of the office.

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HR Laws

Regulations that protect employee rights and ensure workplace safety.

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Employee Ownership

Shareholding by employees, often leading to increased commitment.

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Growth Opportunities

Chances for employees to develop skills and advance in their careers.