bcom week 7 : lesson 7 group communication

Group communication

communication that happens between 3 to 8 people who interact with one another over a period of time in order to reach goals.

Begin the meeting _____, even if everyone is not there

on time

Avoid _______, as people get irritated when they feel their time is being wasted

wasting time

Stick to the _____

agenda

Do whatever you _____ to in the meeting

commit

(this also builds trust and reliability)

Take ______ at the end so the people without questions can leave

questions

Learning group

a group seeking to learn something new

Growth group

a group seeking to grow a skill or understanding

Problem-solving

a group seeking to solve a problem

Social

a group seeking social interaction or human connection

Initiator/Contributor

offers ideas and suggestions

Information Seeker

seeks clarification

Information Giver

offers facts or generalizations  (sometimes too much!)

Opinion Seeker

seeks clarification of opinions  (which sometimes are not wanted!)

Opinion Giver

offers opinions based on suggestions given  (not always helpful!)

Elaborator/Clarifier

elaborates on ideas and other contributions

Coordinator

clarifies the relationship among info, opinions, and ideas

Expert opinion

Turn to the expert and let them make the decision.

Authority Rule

The person with authority will make the decision

Majority Control

The democratic method of majority rule

Minority Control

If the decision is not critical, the group can let a few people make the decision for the whole group

Consensus

Agreement between group members about a decision

Expert Opinion

If there is a question about the finances, you would turn to the accountant for their expert opinion

Authority Rule

If there is a question regarding paid vacations within the company, you would check with the owner/CEO who would know the current rules and speak authoritatively on the matter